Neretva 15 Bar Espresso Machine with Milk Frother Steam Wand for Cappuccino, Latte, Macchiato, 1450W Professional Coffee Machine 1.8L Removable Water Tank For Home Barista (Silver), Medium, PE3690SU

If I could give this a 10 I would. For the money it works really well.

I considered the positive & negative reviews on this machine and figured that if I received a good one, it would meet my needs. Well.... I got a dud. Never achieved a hot cup of espresso ( 131°) and the frother only spit out the same temp water, no steam. The pressure gauge never indicated above 5.5 bar, so another fail there. I contacted Customer Service and was instructed to " wait for awhile" to get the frother up to temperature to steam milk. After timing the process for over 5 minutes, I gave up and returned the machine. I received a subsequent email requesting I record temperatures and gauge indications with a detailed video not to exceed 30mb, but I'd already spent too much time troubleshooting a device that was clearly defective from the get go and it was already on its way back. The response from Customer Service was prompt and polite, but ineffective as they should have immediately replaced the unit. Life's too short and I want my espresso NOW! 😉 I'm trying a CasaBrews 20 Bar machine next.Updating this review to 5 stars. After a few more interactions with Customer Service I received a replacement machine and it worked first time out of the box. I'm satisfied with the replacement thus far, but still think Quality Control needs improvement.

Cannot find their customer support email or number to save my life. Only owned this for a month & it wont pour correctly. Tried cleaning it but there are no videos or explanations on how to do a proper clean & backflush…very very frustrating

This is my first espresso machine, I did quite a lot of research beforehand and landed on this one due to affordability and reviews mentioning the quality of espresso you can pull from this thing. This machine is super easy to use, very easy to clean, a great size and I’m pretty happy with the quality of espresso and steam! I have had it for about a month and have been dialing it in. Some days are hit and miss, but mostly due to my inconsistent grind size. I’ve had to exercise patience being an instant gratification person, but it’s been worth it and I’ve enjoyed getting to know this machine! I’ll say while it depends on the beans you use, the double shot filter probably is optimal at 16-18 grams vs. the 15 grams on the instruction. I don’t feel like the coffee is very strong with 15 grams only.The steam wand is easy to use, a good length, and the dial allows for good control!My only complaint, the little metal pucks that you put inside the portafilter are very tough to get out to clean, I’m always bending my nails trying to pull them out. I may swap out my portafilter altogether for a higher quality one.I would overall highly recommend this machine to anyone looking to get into making espresso at home and doesn’t want to spend a million on a higher quality machine. I think you get a lot of value with this machine for what you pay compared to the market.

Great Product, makes great espresso and cappuccino. Had a small issue with the machine not working. Was still under warranty. Emailed customer service with videos of the problem, and the issue was resolved quickly and they sent me a new machine within the next few days. Eurus, from customer service was really helpful and got my issue resolved fast!

Loved it until it started leaking and recently started producing smoke. The Amazon support directs me to the vendor website, but the website Contact Us link has been giving a 404. We've had it for about 8 months, but it started leaking after just a couple months and the smoke is more recent. We stopped using it as soon as it started to smoke and haven't been able to get support or contact the manufacturer/vendor.

This was an rather spur of the moment purchase. After searching for many years for the right home espresso machine, this was recommended by Amazon after researching another machine we had seen on TV with rather lackluster reviews. I went to the suggested item and there were not thousands or reviews those that were, were excellent. I read several in addition to the features of the machine and we are so happy we did. We had lots of experience to fall back on with commercial units but limited exposure to home models. Breville and Mr Coffee Barista along with several stove top models were prior purchases. The Neretva was a. "Excellent" purchase. Top qualities are pressure output, superb cup of espresso, creamiest of espressos, speed of machine output, sturdy, compact, great looking...enough? Did I mention a great price? The only thing we can not review yet is the ultimate life of machine. We would highly recommend.

11/4/2024. I’ve been using this compact little machine for about three weeks and so far it makes a pretty good shot of espresso. The extraction pump does well up to about eight bar. After that the pump is not strong enough to force water through the coffee grounds. It creates a nice crema and flavorful espresso. You will need to have a cup that is less than 2.5 inches tall to fit under the Porta filter. I remove the drip grate and use a 3.5” glass coffee cup set down in the drip tray to catch the espresso from both spouts. Otherwise you will need two shot glasses which I can’t imagine ever using. I use a separate frothing machine to froth oat milk for lattes. I don’t use the steam wand feature on the machine because it would water down the Oatmilk making it difficult to froth. I am sure the steam wand would work fine for whole milk or 2% milk. For the money this is a nice looking and functional compact espresso maker. So far I am enjoying an Oatmilk latte every morning! Hopefully this machine will last for a long time. Stay tuned! Ps preheat the Porta filter and catch vessel for a warmer latte.