Is the tie machine washable?

We recommend that you wash the fabric by hand, which is less damaging than machine washing.

Can I give it as a gift to my friends and family?

Sure, we don't just have tie sets, we also have special tie gift boxes (plus a collar clip or corsage). Some ties do not include a gift box, so you can carefully read the five points and choose the products you need to buy according to your needs.

How long will it take to solve the problem?

Please do not worry, in addition to Saturday and Sunday, we will provide you with 24 hours of timely reply function on weekdays, you can deal with your problem as soon as possible.

Will I receive the product with the same color as in the picture?

Yes. However, depending on the configuration or brightness of your monitor, the actual color may slightly differ from what is displayed on the website.

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Deliver to South Africa

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.