PresidiumElectronic Refractive Index Meter II

At first use I was somewhat sceptical about the devices accuracy. Went to the gem show and used it to test a multiple of know stones, worked perfectly. Can distinguish between moisonite and a diamond every time. Indispensable tool if you are sourcing cut stones.

I think the refractometer is good but there was no CD so it very disappointing. Can you please send me the CD rom? No contact by the seller to assist me and the website they reference requires Silverlight which is not supported by mac or Microsoft

When I first purchased Presidium gemstone testing equipment I thought I was getting the best of the best, the price definitely reflects that their products should be top of the tier.After using them over the past 1-2 years there leaves a bitter taste in my mind for their lack of commitment to making a top quality product. I’m guessing it is because they have no competition, and that’s great because it means the company saw a market need and was the first to design and create a revolutionary product and of it’s kind.The product line needs more reliability testing. For some reason a part of me thinks the products are intentionally flawed in clever ways to require repeat purchases from items that fail outside of their subpar 1 year warranty. A company that stands behind their product I would expect to see at least 3-5 years on their warranty. It’s not like these are high powered devices used in harsh conditions, these are usually held gently like jewelry and used in air conditioning for random short periods of time.With that said I have purchased 3 replacement probes for the PGT-2 in the past year. I blamed myself thinking I have been using them wrong but the 3rd one I made sure to be 100% careful and aware of how I used it making sure to press lightly and straight up and down on a flat face of every gem I tested. When the 3rd pen went out sure enough a design flaw was discovered. Inside the pen there is a heated copper wire wrapped in Teflon tubing, the tubing is somehow supposed to keep this jungle gym of wires together but when it heats up and you press the tip down that copper wire flexes ever so slightly and after a certain number of flexes it breaks causing the needle to go all the way over to diamond and it never moves away.All 3 of my pens broke in the same exact spot. Take your failed pen apart and more than likely yours failed there too. That my friend is a warranty issue. I’m not buying a 4th replacement pen.Now onto the Refractive Index meter.The LCD has always been a little dim off and on, then it got dimmer and dimmer till I could barely see a shadow of numbers if I tilted it the right way. Now there is no LCD screen display at all. I can get the screen to show about 10% if I turn it on while holding it at different upside down angles.I’ve tried both USB and batteries and same malfunction. Always taken care of and babied. Never dropped or misused, always on the office table never moved.How do you get an LCD wrong? I’ve found old beat up kids toys with LCD screen that came in boxes of cereal that are still working perfectly.

Comes with nice case and good instructions with included RI card. Appears light and flimsy when compared with a normal analog RI meter, but is actually sturdy and well made and is a precision tool.I actually expected the readings to be shaky and usable only for comparison to a "real" RI meter, and was pleasantly surprised that the readings were stable and precise even on small set stones.The meter has a bit of a learning curve to get quick and reproducible results, and requires a steady base and fairly precise positioning of the stone for best results - it is not a hand held device. However, once you get the hang of it, the meter is a pleasure to use and well worth the price.Anyone who purchases large lots or packets of mixed stones should consider this meter a must have for their bench. It is a quick, easy, and precise for testing the RI of most stones. I have not checked out the included software yet, but I expect that it too will be useful in a number of ways. The box also includes a USB cord for use with the meter.

we like it. there is a learning curve in buying a function specific product. the more you know about gemstones, the better your results will be.as far as product creation, and selling, no problems there. fair transaction, prompt service, quality device. too early to tell about the computer connection.. another learning to do. presently, i see it as being a good tool to add to your bag of tricks, in identifying gemstones.the seller is prompt in assisting you with problems, and need guidance. no device out there, that I know of is the all in one device to identifygemstones. portabel,, easy to use. it is worth the price.