What is science-led nutrition?

Nutrition inspired by science — not trends — creates differences you can see, feel and trust. Our food scientists understand the combinations of nutrients and ingredients to help support lifelong health.

How much should I feed my pet?

Most Prescription Diet foods have a feeding guide on the package to help you determine the proper amount for your pet. It's critical to your pet's health that their physical condition be monitored regularly and the feeding amount adjusted as needed.

How can I tell if an unopened can or bag of cat or dog food is still good?

The datecode on our plastic bags is located on the left gusset, near the 4 or 5-digit SKU number, toward the bottom of the bag. The datecode on our medium and large bags will be located on the top of the bag, generally the front flap.

How should I store my cat or dog’s dry food?

Bags of dry Science Diet, Healthy Advantage and Prescription Diet cat or dog food should be stored in a cool, dry environment under 100°F (38°C).

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.