Goat A2500 RTK Robot Lawn Mover

I have tried to get support for this product and they say it’s from USA and there for your not covered. The product was sent out with a 110 PSU and so won’t work in UK. If you want to send back you lose the following .. Shipping cost and the tax to bring this product over to uk which was over £400 … this should be removed from amazon in UK or restrictions should be clearly shown … Ecovac have a lot to answer for…£1800 dead

I love my new robomower! It took a couple of tries over a couple of days to get things just right-- finding a good home for the mower and base, moving the satellite receiver so I get excellent reception everywhere, outlining and re-outlining the areas I want mowed with every change, learning to control the mower manually, learning to use the app-- but it was worth it! Now I have it mow all three yards (front, back, side) every 2-3 days which allows me to use the time I used to spend mowing doing other yard work and outdoor projects that I've been neglecting because I was too worn out from mowing in this Texas heat and humidity to do them. My yard in just over 1600 SF all together and the mower can do all of it on one charge in about 1.5 to 2 hours. Sometimes when I ran the mower extra and the battery did run low, the mower returned to its base, charged itself, and then went back out and completed the job. I really like the map in the app which shows you where the mower is, what has been mowed (both in area and percentage), and how much battery is remaining. The mower will send a message if it gets stuck but it's pretty good at getting itself unstuck too if you just leave it be. For sticking issues, the mower can dig a bit of a hole in the grass but as I've used it over these couple of weeks, the problem areas it ran in to are either now "no go" zones that I've added to the map or else the problem resolved itself organically. For example, initially the mower got hung up on some (surprisingly strong) long tendrils of St Augustine grass I had grown in some problematic areas of the yard where a shade tree had been removed and new grass was beginning to grow in to some previous grass-free areas. But after having the area mowed a couple of times the grass tendrils are broken up and now are tamed enough that the mower no longer gets stuck there. Where there was a large tree root or a flower bed without a clear border that the mower could detect, I just "no go" zoned those spots. I bought a different pole to mount the satellite receiver so that it is 12 feet high instead of the 5-ish feet that comes with the mower. This was needed because of the size and placement of my grassy areas, the heavy tree cover, and the closeness of my neighbors houses did not always provide excellent communication between the receiver and the mower. There are lots of inexpensive ways to improve the reception of the receiver such as using a cement or water or sand filled umbrella holder for a base and mounting the receiver to a wooden closet rod, or buying a portable flag pole such as those used by RV travelers, or even strapping the receiver to the side of a chimney. The mower base likes to be out in the open for best reception. I suppose you could keep it in the garage but I think you probably would have to open the garage door and move the mower/base outside to put it on auto-pilot-- not 100% sure about that-- which sort of defeats the automatic and programming features available on the unit. The mower didn't like being parked under an eve of the house due to satellite reception (pre new pole. Maybe it would work now with the improved receiver location). I didn't want the mower and base on the grass itself since we have short but heavy rains here and I didn't want it to drown. Plus keeping it on the grass would kill the grass under the charging base which building a stepping stone pad to move it an inch or two higher would not prevent. So I build it a home on the deck and then built a small ramp for it to get up and down off the deck. It does not need or want a lot of ramp (I think my ramp is about 6-8 inches long) since it begins to turn shortly after leaving the base and it handles the incline just fine. I do worry a little about theft. Someone could certainly just pick it up and throw it in a truck if they saw it unwatched in the front yard but it would be useless to them. The mower won't work at all without the base and receiver but how would they know that? The mower does have a recorded message if picked up. It also requires a passcode needed to restart it once picked up but again, how would a thief know that? Once it was all set up and the various issues were resolved, I have no complaints at all about this mower! It is a smart machine that does a fine job of mowing. It can manage a few small sticks and leaves just fine. Of course, pick up any large sticks. I also want to build a "garage" or small cover over it jut it give it a little shade since it is sooo hot down here but I think I might just buy a small patio table instead so I can have a double duty item on the deck- a table and a garage for the mower. The upshot is I love this mower. It's made my life a lot easier. It's quiet, cuts well, has has a lot of nice features.

November 2025 update: After communicating with customer support back and forth for weeks, I'm pretty sure the root cause is due to the RTK receiver not getting stable and solid signals. With 2-year product warranty, they shipped a brand-new replacement to me very quickly. They went above and beyond. I received a latest version of the mower. The new one is a game changer. With the dual lidar system, the mower is working great so far. But the drawback is that I can no longer see the satellite signal strength from the app, which I do not think is a good idea. Anyway, I'm impressed with their customer service, and I think the latest model is great if you have lots of trees around your lawn. ---------------------------- This robot mower stopped functioning correctly after just two months. The main issues are critical system failures that persist despite repeated attempts to fix them (I remapped the yard more than twice): • Navigation Failure: It constantly goes off the map and struggles to "scroll out" of the edge boundaries, often freezing mid-mow. • Connectivity: The unit consistently reports a poor signal from the receiver, which seems to cause the mapping errors. • Customer Support: Trying to resolve these issues was difficult due to slow customer service. Responses took at least one day per inquiry, making troubleshooting a painful process. Overall, this has been an extremely bad experience with a costly product.

The mower honestly feels like something from the future. I’ve never owned anything like it. The setup was super simple. I just followed the instructions on the app, walked it around the yard once and it did the rest. It knew exactly where everything was and started mowing right away. No wires, no digging, no complicated steps. I was pretty surprised by how smart it actually is. Once it gets going, it just quietly does its thing. The cut looks really clean and even, and I barely ever have to interfere. It goes around trees and flower beds without bumping into them, and it climbs small hills without any trouble. I have a decent-sized yard and it gets through it faster than I expected. Watching it work while I sit on the patio is one of my new favorite things. The only thing I noticed is that it struggles a bit with really tight corners or edges up against fences. Not a huge deal since I can clean those up with a trimmer, but something to keep in mind. The app runs smoothly and connects right away. I’m really happy with it. It saves me a ton of time and my yard has never looked better. I used to mow every weekend and now I just check in on the app and let the mower do its thing. If you are tired of sweating it out in the sun or just want a smarter way to keep your lawn looking good, this is definitely worth a try.

The first unit arrived with a defective docking station - blue light wouldn't power on. Amazon kindly sent me a replacement in 2 days. The second unit arrived and all connected perfectly with 20+ satellites. Phew! However.... does anyone else reading this, experience random strips of grass uncut? I changed sensitivity settings, speed and mowing direction and STILL get mohawk hairdos in my backyard. Does the Bot have to learn the yard and cut it a dozen times before it finally figures out how to cut paralell rows without missing any grass? My yard is a fenced rectangle and the screen shots show two diferent cutting directions in Auto mode. I even remapped the yard 2x as part of my trouble shooting. The 844 line wasn't able to help either. I really wanna keep this as the cut sections look terrific and the software is very user-friendly. Plus I nabbed this on sale for only $1,299 recently. What to do?? 8/15/25 UPDATE: I added two map areas for the front yard, and both smaller sections had NO mohawk lines. I was thrilled. So, perhaps large mapped areas with tree obtsacles confuse the algorithm? So, I then divided my .44 acre backyard into 2 sections. I mowed the rear section only and I didn't notice any uncut stripes. WOW! I'll wait until the front backyard section grass grows a little and test to see if LARGE SIZE AREAS = the problem at hand. The cut grass looks great! 9/15/25 UPDATE: Working SUPER WELL now. The more time it mowes the map zone areas, the less it misses. For street curb lawn sections, you cannot use that cross-boundary edge setting, it must stay in the (top) edge mowing mode or else the front wheels will fall off the curb onto the street. I change directions after each mow job is complete. My fron and backyards looks terrific and it's such a thrill to only have to use a string trimmer (Ryobi) for edging, and along the street curbs. That's it. You can see the mulch if you cut every 5 days or so.

I have started a company reviewing robot mowers. Not big enough to get free units so I invested in this one much to my dismay. I really wanted this mower to work. So much so I actually bought a second GOAT A2500 after the first one had issues, thinking maybe I just got a defective unit. First had boot loop issues and I couldn’t get it to connect. Unfortunately the second one I got to pair in the app but never was able to get it mapping or finding a satellite. I’m not in a rural area and it’s not a coverage issue. This is something software related. No matter where I placed the RTK antenna, I could not get a stable satellite connection. I tried multiple locations in the yard, open sky, roofline areas, and different mounting heights. The mower simply would not maintain a reliable connection. Before purchasing I had seen some reviews mentioning RTK connection issues and hoped those were isolated cases. Based on my experience, it seems to be a much more common problem. Customer service unfortunately wasn’t much help either. The only guidance I received was repeatedly being asked if I had reset the device. I did, multiple times. Beyond that there was very little troubleshooting or real support offered. Looks cool, but really just a heavy paperweight. I’ve started reviewing a couple other robot mowers and will be adding this experience about the summer but this has by far been the most waste of time and money.