Babysense 5" HD Split-Screen Baby Monitor, Video Baby Monitor with 2 Cameras and Audio, Night Light, 960ft Range, Two-Way Audio, 4X Zoom, Night Vision, 4000mAh Battery

The monitor itself is of excellent quality - great picture, lots of settings, great cameras and battery. HOWEVER, my parent unit is faulty and requires me to reset my preferred Vox, time, temperature etc settings every single time I turn the parent unit back on. I was in contact with the monitor company (Babysense) for several days and they were very helpful and responsive, however in the end, they told me I needed to contact the Amazon seller as it is out of their hands (they don't sell directly to Canada and I bought off of Amazon). I was 3 days past the Amazon 30 day return and this Amazon seller (Nation Central) refused to offer any help besides telling me to contact the manufacturer. Extremely unimpressed with the customer service by this seller.

The device was very easy to set up. The two cameras were already paired to the parent unit and it comes with two wall mounting kits. This is an amazing price for 2 cameras and a parent unit. Before we moved and had our second kid, we had a Hubble camera that was almost the same price for only one camera. On top of it (Hubble) being over priced, we would constantly have connectivity issues and the camera quality wasn't nearly as clear as the the Babysense. The VOX feature, split screen, and zoom on this thing are amazing. I also love that I'm able to see the whole room by moving the camera. The only downside of this Babysense monitor, which isn't really a downside since it was resolved, is that after 1 night of using it the parent unit started making a weird sound (see video). I tried turning it off and on and pressing the reset button on the back, but neither of these things worked. And I also made sure it wasnt coming from my kids' rooms or the cameras themselves. So I called customer service and the rep, Chris, was great. He was very polite and guided me through some troubleshooting tips. Since we weren't able to resolve the issue, he ended up sending a new parent unit, free of charge. He said it would arrive in two days, but to my surprise it came in the very next day. Within less than 24 hours of calling customer service, I already had a new parent unit at my front door. Although the first parent unit was defective, I'm still giving a 5 star rating because the issue was resolved in a very quick and easy manner. Their customer service is one of the best I have seen. They also make it super easy to contact them by providing their contact information right on the parent unit so you always have it on hand. I will update this review if any issues arise with the new parent unit.

Does not come with Australian plugs or adaptors

Not compatible with Australian plugs-American product. Not sure why this is being sold on Amazon.au. Not risking my baby's safety by using dangerous adapters.

I needed a new camera with split abilities to watch my toddler and newborn and this one is perfect! Reaches all in my home and the quality is one of the best. Sounds a little grainy but it doesn’t affect anything. It’s still great! Really easy to set up anywhere. I used a baby monitor holder to attach to a dresser and put the camera there. The battery on the monitor lasts a really long time compared to my other one too