About Error and Increment

It is widely known that environment influence can not be totally eliminated when performing an experiment. And the same is true for weighing. Check our weighing demo and you will find that the increment of our scale is 0.01g.

Why some advertising weighing demo videos are super accurate?

If you watch those advertising videos carefully, you will find that it will reach an integer suddenly like 49.96g and then 50.00g. It's called reading compensation. It aims to match the weight to pretend it's super accurate. But it's not.

IMPORTANT- how long can a new 9V battery work?

Battery is only for emergency use. A new 9V battery can only work for about half an hour. If you need to use wirelessly, check this two rechargeable scales: B0972KPCKV, B095YL6Y92. They can work continuously for about 32 hours once fully charged.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.