Dupray Neat Steam Cleaner with 17-Piece Accessory Kit – Powerful Multipurpose Steamer for Chemical-Free Deep Cleaning on Floors, Cars, Tiles, Grout, Upholstery and More

This is an excellent all round steam cleaner' great water tank' ideal for large areas' very powerful easy to use' multi tools

Update to previous review:I had received a replacement unit in 2022 as the boiler in the old one (purchased 2019) had started to leak. The same issue happened again recently and I contacted customer services - kind of expecting to be fobbed off as this was the second time. But no - I had an immediate reply, was given a case number and a dedicated customer service agent, uploaded a video of the leak the same day, and after returning the defective unit, received a brand new one in less than a week, no cost to me as they paid for the return. Dupray certainly do keep to their promise of the long boiler guarantee.The Neat steamer a great little machine for general use, is small enough to store away easily (no automatic lead winder or on board tool storage but you can't have everything in such a small machine) and has a good range of accessories including a great squeegee for cleaning windows, the steam is powerful and it heats up quickly. I've used steam cleaners for years, originally had a Kärcher that lasted for ages but was much bigger and less easy to store. The Neat really is a great little steamer and as it's so small and light it's super easy to get up and down the stairs. The accessories are excellent for all different types of uses.I guess the only slight negative would be that I've now had two Neats that developed boiler issues, whether this is bad luck or a general manufacturing issue I have no idea, but as the manufacturer sticks to their promise of a long boiler guarantee then they're clearly committed to great customer service. I've read some negative customer service reviews on other websites, but I have nothing but praise for them. Let's hope this new unit doesn't develop the same problem - but if it does I am confident that Dupray will deal with it in the same swift and efficient way. Thoroughly recommended.

This was my first time using a steam cleaner of this type.Very simple to use, just fill up, wait a few mins (8 to be precise) then its literally full steam ahead.Once ready this worked consistently well for at least 50 minsThere is then a short wait for it to cool before refilling, but after almost an hour of steaming I don't think that's a bad thing.Plenty of attachments and very easy to change (carefully) mid use.It effortlessly cleaned carpets, mattresses, upholstery, a very stubborn shower door and the entire inside of a car. That was all within the first two uses.For me it felt light and easy to manoeuvre, I'm not sure why I've seen reviews saying otherwise. The cube has small wheels almost completely concealed underneath which do not pivot but they run smoothly.Some initial things that detract from a full 5 stars are:There's no indicator for the water level. The instructions say 1200ml but other information indicates it may be more. I used a water bottle to be sure which is fine but and indicator would have been nice.It doesn't offer variable steam which can mean its more power than needed or may damage some surfaces. And potentially could last even longer between refills if the steam level could be lowered.There is no storage on board for attachments and the whole unit, whilst very stylish, is not tiny, so you will need space to store it all.Unfortunately mine suddenly stopped working and I had to return it. It simply stopped working and to my knowledge had no reason to do so. Once it had stopped I couldn't tell if the power switch was on or off because it's a push switch and without the light indicator it just seems the same either way.And a note about the delivery itself - it was great, took a couple of days but came when indicated. I have since tried to order an alternative brand 3 times and so far none of them has turned up!

The media could not be loaded. + Nice Compact design+ High powered hot steam cuts through suborn stains+ Easy to use with one on button that goes from amber to green when ready+ Decent mix of accessory attachments+ Last long enough on one tank of water for me+ Good value for money+ Plug winds up neat underneath- The hose is not detachable which is a shame

I have had three different types of steamers and the Dupray definitely the best investment for cleaning my house.I use to have a MLMLANT handheld steamer that was okay but had a small tank so it had to be refilled alot. The MLMLANT steamer put some pressure on my wrists when I used it because it became a little heavy after holding for more than 10 minutes so it wasn't practical to use for long periods or to clean big areas such as carpets, flooring, large windows.The other steamer I had was H20 HD steam cleaner which was a lot better to use to clean windows, oven doors, carpets etc but I didn't like the lack of manoeuvring you get with the steamer because how it is designed. The water tank for H20 HD was surprisingly small. I was also put off from using the steamer because the filter has to be regularly replaced!In my own personal experience the Dupray is a lot superior than the other steamers. Here are several reasons why I prefer Dupray Neat steamer:1. It's easier to use and manoeuvre around the house2. The water tank is reasonably big 1.2 litres which gives about 40 minutes or more for cleaning3. The steamer heats up quickly,4. It is excellent for deep cleaning built up grime and dirt.5. Can use white vinegar to filter the tank from build up so a lot more practical and cheaper then purchasing replacement filters.6. Easy to clean windows without much time or effort.I've yet to use Dupray for the whole house but so far it has been good to use on my windows, oven, kitchen floor, bathroom taps.I'm hoping to deep clean rugs and carpets with the steamer soon.