DellXPS 13 (9350) Laptop Copilot+ 13.4" FHD+ 120 Hz, Intel Core Ultra 5 Series 2 - Intel Evo Edition, 16GB RAM, 512GB SSD, Intel Arc Graphics, Windows 11 Home, Backlit UK Keyboard Qwerty - Platinum

Very good laptop, good performance, very light and transportable, battery life excellent. Only thunderbolt ports (2)

Decent Laptop and I am happy overall.I likeThe premium feel.Windows 11 with easy 'hello' sign inSpeedy boot upscreen qualityCoPilot - love it and the keyboard buttonGood in many respects - it just works well and easy to set upDislikesEasy to hit caps lock on the keyboardOnly USB C ports is a minor irritation but not a deal breaker

Wasn't my first choice of laptop, but absolutely blown away with how efficient and ergonomic it is. Everything I could want in a laptop, so so pleased! Great battery life, quiet, keeps cool, super light and sleek, uncluttered desktop. Love it!

Spent HOURS on the phone to Dell Pro Support trying to get the computer to enter sleep mode and challenge its behaviour (fans, LED's, graphics card still running) when it was (rarely) in sleep state. Not resolved.They concluded it was a Windows issue, as opposed to a hardware issue and insisted I wiped and reloaded the O/S, despite me having protested that I'd spent 4 hours installing multiple apps and configuring them for my small business.The issue persisted despite me proceeding as instructed.I have arranged a return with Amazon who are kindly arranging to collect and refund.I have ordered a replacement but based on research on the web, I think there is a BIOS issue and I am now concerned that the replacement will be the same.In fact, I'm almost certain and now considering whether to reject, despite Amazon reassuring me that if this computer too was faulty, they would collect and refund for a second time.For those who have already purchased this and are now outside of the return window, I am sorry for you.I have found that by connecting a WIRED keyboard and mouse, rather than using wireless or bluetooth versions, the problem largely goes away; certainly enters sleep reliably but fans running on, waking when unattended and motherboard clicking still occur, probably temperature related? I appreciate that using wired peripherals is unappealing but 'any port in a storm'.BIOS version 2.11 is installed. This is essential to resolve a known issue with the i7 14th gen processor.The BIOS update on the Dell support site (2.13) and categorised as 'CRITICAL', fails to install. Dell tell me, not sure whether to believe it, that it's being blocked by Microsoft and should be installable by the end of this month (February 2025). So maybe this will fix the issue?I think the absence of sleep mode S3 is a part of the issue.I'll post again when the replacement arrives.

The touchpad has no marking to indicate its shape and boundaries. As a result, when I'm on the move I often find it isnt responding as I intend because it's not clear where to put my fingers.When I'm at my desk I need to connect a monitor (to give a second and bigger display) which uses up one USB port. I also want to connect wireless keyboard, mouse, headset and webcam (so that I dont have to look at the small screen in meetings) and power cable. But there's only one other USB port!! There doesnt seem to be a compatible docking station, just a fragile plastic hub, which as many reviewers point out has far too short a connecting cable so that it tends to dangle from the PC which will probably over time distort the port. When plugging the power cable into the hub, it only maintains battery level, it doesnt charge properly. Also I find that the charger interferes with the video webcam and headset sound so that they are distorted, when they are all passed through the hub.These shortcomings seem so unnecessary - poor design compromising function. I really regret purchasing it. I would recommend thinking carefully about your intended uses before purchasing.

Quality system, decent spec and upgradeable, which is ideal. Took a lot of time to do all the initial updates, but runs like a dream and the display is gorgeous. Love the usb-c connectivity options. Battery seems to last quite a while too, even when running a Teams meeting and multiple browser windows + tabs. Lovely sleek design, nice size for portability, and doesn't weigh a lot. Great machine all round, really impressed so far.

Working well as expected.

Great little laptop, perfect keyboard, great screen and nice and fast. The build quality really is exceptional. Got mine with £300 off in the Prime day sale.