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🚀 Elevate your craft with laser precision and 360° versatility!
The Longer RAY5 20W Laser Engraver is a professional-grade DIY tool featuring a powerful 20,000-24,000mW laser module capable of cutting thick wood, acrylic, and thin metals. Its large 440x440mm honeycomb bed ensures efficient smoke exhaust and clean edges, while the 360° Y-axis rotary roller enables detailed engraving on cylindrical objects. Enhanced by a 32-bit chipset and air pump for smooth, burn-free finishes, this durable machine is designed for precision, versatility, and ease of use in metal, glass, and wood engraving projects.
| ASIN | B0DGXYJFLL |
| Best Sellers Rank | #212,146 in Arts, Crafts & Sewing ( See Top 100 in Arts, Crafts & Sewing ) #589 in Jewelry Making Engraving Machines & Tools #3,870 in Craft Cutting Tools |
| Customer Reviews | 4.0 4.0 out of 5 stars (21) |
| Date First Available | July 29, 2024 |
| Item Weight | 11.23 pounds |
| Item model number | QFLonger RAY5 20W |
| Language | English |
| Manufacturer | Longer |
| Product Dimensions | 22.95 x 6.95 x 23.07 inches |
A**.
Good product and great Tier 2 customer support
I just want to mention that I had some problems connecting Ray5 to Lightburn on WiFi (while USB connection worked fine) and reached out to customer support. Initially, I was pointed to some online resources that didn't help to fix the problem I had - Lightburn would not connect to Ray2 20W due to port 23 being disable in the firmware (found out later on, while next level support was engaged). It took some time to get to the next level support, which is very knowledgeable and gave me the solution. They sent me the .bin file and was able to re-enable port 23 (telnet) by updating the firmware they sent me. It is just the hassle that you have to explain first level support and they would not understand the problem at all. I will give it 5 starts, because at the end it fixed the problem.
L**S
Buena calidad. Soy nuevo en esto y logré hacerla funcionar sin problemas. El hecho de tener WiFi es realmente muy cómodo y el soft que proveen parece aceptable. Ahora es cuestión de seguir aprendiendo. Muy conforme con el equipo.
C**R
value and quality
The product looks good and seems to work well.
V**O
Bad customer support
Took a while to get it going but I work good. Only downside is customer support was horrible, never was able to talk to anyone and never received email replies.
A**R
It's an excellent laser, and the best part is the service and warranty.
It is a good laser, please i need this part, (Image). The thread broke while I was putting it on. . where i can find parts for this product. This is the third (2 of 10 W. and this) laser brand I've bought, and I like this one much better because it has travel sensors, plus the official service is excellent
M**N
Excelente máquina muy buenos acabados y funcional
W**L
Not worth the hassle.
Terrible. Difficult set-up, especially if you want to add the camera. Then to trying to return it was an absolute joke. The company is located overseas, so it's difficult to contact them and communicate your issues on e you eventually do.
A**R
Great laser for the money
Great laser. Super easy to setup and use. Way more powerful than i expected. And Great customer service
Trustpilot
2 weeks ago
1 month ago