Do the shoes fit true to size?

These shoes are standard width ("B") but may run slightly wider than typical sizing. For best fit, see the size chart in the last image. If desired, wearing thicker socks or using ankle protector stickers can help ensure a snug fit.

What materials are the shoes made of? Are they vegan, latex-free, or stretchy?

The shoes feature canvas uppers and durable rubber soles. All materials are vegan and soft with some natural flexibility. While they are designed for comfort, they are completely latex-free.

Are the shoes suitable for long wear or walking long distances?

Yes, the cushioned inner soles are designed to support extended wear and long-distance walking. The rubber outsoles provide durability and comfort throughout the day.

Can the shoes be machine washed? Are they durable and weather-resistant?

Machine washing is not recommended. To clean, use a soft brush and mild soap, then air dry. These shoes are not water-resistant and are best worn in dry conditions. They are made with quality materials for everyday wear.

What is the shipping time and return policy?

Shipping is included at no additional cost within the U.S. and typically arrives in 2–5 business days. Returns are accepted within 30 days for unused products in original packaging and perfect condition.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.