How long is the coverage on my Citizen Watch?

Your Citizen Watch comes with a five-year, limited coverage. When you register your watch online or through our App, you will receive an additional coverage year free, for a total of six years coverage.

How do I set my watch?

If you know your model number, go to our website and search or browse for your model. When you're on the product page, the setting instructions are listed at the bottom of the "features" section.

How do I get a manual for my watch?

Setting instructions can be accessed through our website and our My Citizen App (available for iOS and Android). To obtain the instructions specific to your watch, you will need to provide the Movement Caliber Number on your watch's caseback.

How can I receive replacement strap or links for my watch?

Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service portal.

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Reviews

A**.

Beautiful and Quality

Beautiful watch and very precise. High quality materials that look better in person than in photos.

17.08.2025

G**G

Great Watch for the Mature Disney Fan

This Citizen "Steamboat Willie 1928" Men's Eco-Drive is a nice watch for the more adult Disney and/or Mickey Mouse fan. Its depiction of Steamboat Willie (Mickey Mouse in an earlier stage of evolution) in black and white is amusing yet understated enough for a mature person to wear on any occasion. Most people won't notice Steamboat Willie unless it's up close or pointed out by the proud owner of this watch. (Why wouldn't you point it out, of course. That's why you bought the watch, isn't it?) Of course, with a quartz movement, it's very accurate and precise. (I could never remember the difference between accuracy and precision, but I know this watch has both.) It comes with a handsome brown leather band. It can take the occasional splash of water from your sink, but don't go swimming with it. Buy it and be sure to watch the Steamboat Willie short on Youtube. It's a classic.

28.03.2025

J**O

Reloj de buena calidad

Excellent

17.08.2025

M**S

My wife loves it

It's not a mechanical watch I know, the travesty of life...But, it is super cute and my wife loves it. She loves mechanical watches also but she doesn't give two poops about it with this watch. It is very well done and it keeps digital precision time.

25.01.2025

K**X

Beautiful watch

This watch is just beautiful and a nice piece that can be worn comfortably every day.

2.03.2025

D**E

Simple & Clean

This watch is beautiful. The decision was between this one and the 100th anniversary. I couldn't help but notice how clean this one was, the subtlety of the rose gold on the side, the brown leather strap, the white open watch face with a steamboat willie just hanging out. Everything about it is great and I also received a discount on it when I purchased it. This watch is going to be worn during my Disney wedding so I am very excited about it.

22.09.2024

T**E

Gorgeous Watch

Absolutely gorgeous quality watch. Not too large for a woman’s wrist. I have nothing bad to say about it!

2.04.2025

J**O

Joe

Love my Willie Mickey Mouse watch. Looks great with a leather strap and just love it!

30.10.2024

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.