How often should I re-apply the protector?

For best results, we recommend reapplying the Suede & Nubuck Protector every 4-6 weeks or more frequently if the items are exposed to harsh conditions or frequent use.

Should I shake the bottle before applying?

Yes, it is always better to shake well before applying the protector.

My shoes are not fully suede, should I avoid the non-suede parts or is it safe to apply to the whole area?

It is completely safe. Our Suede & Nubuck Protector is suitable for and works with fabric, leather, canvas, and knit products as well.

Does it exclusively pertain to footwear?

No, you can use it with any item that requires protection and made of suede, nubuck, leather, faux leather, canvas and even knitwear items.

Is it bad to apply the protector on top of a stain ?

We recommend cleaning your item first. You can try using our Care & Cool Suede and Nubuck Cleaner Kit before proceeding to apply the protector.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.