We received only 1 chair. Where’s the other one?! We paid for 2!

Feel sorry to hear that you only received one chair. As the chair is heavy, we ship 2 chairs in 2 separate boxes. If you only received one chair. Please do not worry. Another one is on the way. You can get it in 2-4 days. Once you haven't received, you may contact our customer service, we are always be here to serve you. Hope this can help you.

Can you assemble wheels on these chairs?

I’m sure with some creative modifications and know how, I can’t see why not! Don’t expect this to advise you can do that and unless you really know what your doing I wouldn’t advise it either.

What is the seat height?

The height of the seat is about 18.11 inch, hope this will help you.

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Deliver to South Africa

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Specifications

Seat Depth	20 inches
Seat Height	18 Inches
Seat Length	20 Inches
Item Weight	24.3 Pounds
Seat Back Interior Height	11 Inches
Item Dimensions D x W x H	25.5"D x 27.5"W x 28"H
Size	25.5"D x 27.5"W x 28"H
Maximum Weight Recommendation	300 Pounds
Item Shape	Irregular
Arm Style	with-arms
Furniture Finish	Faux Leather
Cushion Style	Plain
Leg Style	Tapered Leg
Pattern	Solid
Finish Types	Glossy
Theme	Chair
Color	Black
Back Style	Solid Back
Style	Mid-Century Modern
Product Care Instructions	Wipe Clean
Fill Material	Foam
Seat Material	Faux Leather
Frame Material	Engineered Wood
Material Type	Faux Leather
Is Customizable?	No
Is Electric	No
Is Foldable	No
Furniture Base Movement	Glide
Tilting	No
Special Features	Upholstered Leather, Arm Rest, Ergonomic, Cushion Availability

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.