X-Sense Smart Smoke Detector with SBS50 Base Station, Wi-Fi Smoke Alarm Compatible with X-Sense Home Security App, Wireless Interconnected Mini Fire Alarm, Model FS31

Actual equipment was easy to install and connect to WiFi a set up there was no issues with that at all however getting a person from there support department on the phone proved to be a issue it’s automated an it says they will call u back when someone is available but unfortunately in my case it took a day or two before I actually got to talk to someone an the person I talked to could barely speak English an could barely understand me an all I needed was the certificate saying I have 24 hour smoke monitoring I have to have that its the only reason I chose X Sense because the add says I can print a certificate from my app on my phone and very convenient if that was true however I later come to find out that I have to have a certain monitoring package to get the certificate option so then I spent more of my hard earned money for the package that offers the certificate an then still could not get the certificate becouse come to find out I have to deactivate the first monitoring package an take off the devices ( smoke detectors ) from that pack then add them to the new package then I tried to do that an for the life of me I could not remove the detectors from that one to add them to the new one so again I called for the like 5th time an then some time later they found the time to call me back and again could barely understand the guy an him me but anyways he then informed me that I have to remove the old service plan an activate the new one an then add the devices so then again I try to get them added an again no luck could not figure it out so as I write this lovely review I do not have a activated service plan or monitoring package which ever you call it an my devices are still added to the first plan that I paid for first so now I don’t actually know if my smoke detectors are being monitored or not I know they work great an to just clarify I’m sure all this is just user error I do not believe it is the equipment at all they are perfect love the size an the control in the app I have with them however I do believe X Sense could make the certificate available for all packages not just the most expensive one an they should make clear that starting up you have to but the best monitoring plan to have access to print a certificate I believe they count on people buying the mid level package an then realize they have to have the bigger one to get the certificate so then they also have to buy the other one that’s the way it seems anyway in the end I paid for the base station and five smoke detectors and them had to pay for a monitoring plan then had to pay for another plan then ended up buying the same plan again lol so in the end I got aggravated with it an I got Vivint installed in my house an I didn’t have to do anything lol but an then to add a little icing on the cake today the day after I get Vivint I look on my Amazon app where I bought X Sense from an now it’s a couple days past the return time limit lol so eased money all around for me now I’m stuck with X Sense an not using it but again I want to make clear the system an equipment seems to work perfectly fine an nice an small good design love the look of them way better the these new ones but I just couldn’t figure out the logistics an I’m sure it’s all my fault however I do believe they could make the addition an subtraction of the devices a lot easier even if there is more then one plan payed for so in short very good nice product an easy to install an works great an looks cute but just go with the most expensive monitoring plan from the start it’s only literally a couple dollars more then the other don’t be chap like me an try to save a couple dollars I think if I would have chose that one from the beginning I would not have Vivint but it is what it is but I do recommend very muchThank You,Shannon J MaynardP.S,They also could make sure the lovely people in the call center they use for customer service can speak English an understand English a tad bit better i get that a lot of companies have to like contact that kind of stuff out sometimes over seas to save money I get it an understand however theu could hire people that speak English a little bit better or get English lessons for said employees just a thought but can’t say anything bad about the product just my experience but probably all my fault lol

Seems very good, easy to set up and so far, appears to work as expected.I would like to see some additional funtionality in the app, specifically, I would like to be able to isolate (disable) selected smoke detectors for an optional peroid, let's say 1, 2 or 3 hours for example.I would also like the ability to silence the activated smoke detector from the app, perhaps after a confirmation warning. Perhaps a press and hold for 5 seconds button to silence an activated alarm.At present you can only silence the other, non-activated, alarms with the app or button on the base station.

This system (base station plus 3 detectors) is everything I could want in a fire detection system. The setup was incredibly easy: the mobile app found the base station with no fuss and pairing the detectors was simple as pie. We've had no false alarms since installing, everything just seems to work. And now we can travel (which we do quite often) and remain aware if we were to have a fire at the house. LOVE IT!We put detectors at both ends of the house and one in the middle. I'd advise anyone considering this system to think through the number of detectors. I wish now that I bought 5 detectors and put two in the attic. If you don't know, a lot of fires start in the attic and will burn quite a while before moving into the home and setting off your in-home detectors. It's fairly cheap to buy the larger system up front compared to adding components after. With the base station and centralized alerting, you'll have all the advantages of being fully alerted as soon as a fire starts anywhere.Conclusion, I have literally nothing negative to say about this system.

Easy to setup, but I wish that there was better Alexa support. Alexa only recognizes the base station as a home security station. I wish the the smokes were listed as separate devices on my smart network.

We replaced our basic alarms with a 5-alarm set, mainly for peace of mind. We have a pup and we wanted to get alerts if anything happened while we’re both out. Over a year later, we’d tested them regularly but you never REALLY know if it’s going to work when you need it. Well, it did. Fortunately I was at home, but our dishwasher element apparently died and started to smolder during the sanitize cycle. It filled with steam and smoke. When we knew something was wrong we had to open the door to shut it off and it all came rushing out. All the alarms are linked and went off immediately. We also immediately got the emergency notification on our phones telling us which alarm triggered. It was obviously startling, but that’s the point. Our pup was scared from the noise but it was super easy to silence all the alarms within seconds. We aired the house out immediately, and 9 minutes after the event, the app sent us another notification saying the smoke concentration had dropped below the alarm’s threshold. Ok, that’s cool. And I know it was 9 minutes because it’s all there in the app event log. Thankfully it was a very small incident that did no damage, but I feel very safe and confident truly knowing they do exactly what they’re supposed to when it matters. Having a log and being able to demonstrate that an incident actually happened if I ever need it is unexpected and awesome. PS, it’s over a year since we put these up and the battery levels are still full (also in the app). Yeah. These work.

Easy to install and connect with APP. Nice to be able to check status. Makes it easy to fun a fire drill with remote capabilities.