Is the heating element only in the bottom or along the sides as well? I ran this thing most of the day and didn't even get 1/3 of my wax melted.

I've assumed the element is in the base, as I can't see there being room for an element in the sides, but I have no actual facts. I'm wondering if your unit has a faulty element, though, because mine melts 10lb of soy wax within 20 minutes from room temperature. It might be a warranty issue you can address with the seller, because hours of heating don't sound right to me.

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🕯️ Light up your candle game with TOAUTO’s pro-level wax melter!

MASS PRODUCE LIKE A PRO - Melt up to 15 quarts of wax—60 candles in one go, slashing your production time.
CRAFT YOUR CANDLE EMPIRE - Includes mixing spoon and large capacity—ideal for scaling your candle business or creative projects.
FAST HEAT UP STAY PRODUCTIVE - Melt 7.5kg soy wax in just 60 minutes, then relax while it maintains the perfect temp.
PRECISION TEMPERATURE MASTERY - Adjust from 86℉ to 212℉ with an auto keep-warm mode to protect your wax and workflow.
ZERO WASTE MAXIMUM EFFICIENCY - Innovative center spigot drains 98% of melted wax without tilting or mess.

The TOAUTO 30L Commercial Wax Melter is a high-capacity electric melting pot designed for candle makers aiming to scale production. It features precise temperature control from 86℉ to 212℉ with an automatic keep-warm function, a patented spout that drains 98% of wax without tilting, and a fast heat-up time capable of melting 7.5kg of soy wax in about an hour. Perfect for bulk candle making, this melter streamlines your workflow and minimizes waste, making it an essential tool for both hobbyists and candle businesses.

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