Gardena Hand Cylinder Lawnmower 400

After reading some negative reviews on this mower, I was sceptical but took a chance and got one anyway. And I am really glad I did. This thing is absolutely brilliant (and for reference, I have been cutting lawns since I was about 12 years old using a wide range or electric and fuel mowers - that is 33 years experience)!I have absolutely no idea how people are saying it does not work, or is not sturdy enough, or the tightening knob will break, or whatever else they find to moan about.I tested this on my lawn when it was damp, and it did a perfect job at the lowest height setting. On dry lawn, it does an even better job! Compared to my old electric mower, this thing is so incredibly easy to use. I can't believe it took me this long to make the switch to a reel mower.One negative point I will mention however, which is the grass collection attachment that you have to purchase separately. Although it does its job very well at collecting the grass, it also completely undermines the manoeuvrability of the mower. It was an EXPENSIVE accessory that now gathers dust in the shed.When cutting the grass once a week (as you should) the cuttings are small enough to not really make the lawn look any worse for it by just staying there. Personal preference applies.Where before, it was an absolute chore getting the grass cut, now it is so much more effortless and actually quite enjoyable. And my lawn has never looked better. Seriously.I would highly recommend this to anyone with a small, medium or even large lawn.

Portable, light and the cut is sharp to say the least. easy to adjust cutting height and cutting plate, no effort using this mower, I'd recommend spraying the blades with 3 IN ONE Ptfe oil

This is a great mower if you have a smallish area to cut. It is well build, easy to assemble and easy to adjust the cutting height for the first cut of the season. I love the low noise, eco-friendly aspect and easy push of this mower. The cutting area is a good practical width (I wouldn't go smaller) and cuts quite well out of the box but, the only criticism I have, is that the blades on the cylinder are not sharp enough. Even with the fine adjuster the cutting paper test was pretty poor. As with many tools that need a sharp blade it is common to have to sharpen before it's first use. Sharpen it, keep it oiled to prevent rust and it I think it will last for years.

Only used once but cuts well. Just what I wanted!!

Easy to use, quiet.

Great cut, quiet (obviously!), environmentally friendly BUT handle comes out when you pull the mower backwards. Very frustrating having to constantly push it back in.

I love this thing. Actually look forward to mowing! the combustion mower was a solution to a problem that didnt exist

I purchased this mower back in May of this year, it arrived a few days later, and it was easy enough to put together. The mower cut well and did the job perfectly.However, there is a big design fault with this mower and that is the orange knob which clamps the handle into an upright position from when it is folded. This knob is made of soft plastic, and it is incredibly easy to cross thread it so that it no longer clamps the folding handle together. This I found after using the mower after only using it four times.I then decided to contact Gardena customer services, I found their number and contacted them, I gave them the part number and the young man on the other end told me the spare's Dept UK will email me with how much and when it will arrive.I waited two weeks and had no reply, so I emailed Gardena customer care asking them to get in touch….nothing. So I rang them again and talked to a young lady explaining what had happened, she told me she would email spares telling them to get in touch with me as a matter of urgency.Three days later a lady rings me and tells me the orange Knob will be sent from Germany and will take up to 28 days to arrive, I said OK and that I would like two in case it happened again.It is now over six weeks and I have not received the replacement knob. I emailed them last Tuesday 17/08/2021 telling them I will be getting in touch with trading standards and to please contact me this week to tell me what is happening.As of now, I have heard nothing. I should have returned the machine as soon as it happened to Amazon, and I guess I am now too late to do so.I would advise anyone considering buying the machine to not bother, the nob is not man enough and a design fault, and Gardena's customer service is non-existent.Gardena should hand their head in shame.