VEVOR Commercial Slushy Machine, 15Lx2 Tank Margarita Maker, 1000W Stainless Steel Smoothie Frozen Drink Maker for Supermarkets Cafés Restaurants Bars Home Use

Great!

I was so excited for this purchase. I set it up and ran it. The mixture wasn’t cooling, so I left it overnight. In the morning, there was still no change.To add to my disappointment, this machine was LOUD. It would be difficult to have a prolonged conversation near it.I reached out to customer service, and after a few days of waiting, the following was what I was told:Dear CustomerThank you for your question to the VEVOR team!(1) Please make sure that the mixture should contain more than 13% sugar, between 13% and 25%.(2) The temperature is set between -2°C and -3°C in the absence of alcohol and between -6°C and -9°C in the presence of alcohol.(3) How long has the machine been running? Has it been more than 30 minutes.(4) Please refer to the attached video to open the side panel with a screwdriver and press the "SLUSH" button, then look at the fan, compressor and copper pipes.1. If the fan won't turn, check the wires of the fan first, if it still doesn't work, we can send you a replacement.2. Check whether the copper pipe has rupture, rupture can first find a welder to weld back, and then contact the refrigerator or air conditioning maintenance personnel to vacuum to re-add refrigerant.3. If the compressor starts without sound, can not work properly, according to the specifications of the compressor above to buy a local, sorry this side can not send the compressor.4. If the fan can turn, the compressor sound, but not cooling, is the refrigerant leak. You can contact a refrigerator or air conditioner repair person to find a way to make up for it.Kind regards.VEVOR Support TeamBasically, I was sent a machine that did not work and was told to hire someone to fix it.I started a return that day. It has been a month, and I am still waiting for the refund.Update: after contacting via chat Amazon Customer Service, a full refund was issued. I am glad that I can close the door on this prolonged problem.

Having a lot of fun with this thing

This slushie machine works pretty good. It's reasonably easy to clean. Makes the texture of slush you dream about.HOWEVER - the instructions, I think, are translated poorly and tech support is 'meh'. I had a lot of difficulty trying to get the machine to adjust the slush temp up. It would automatically start adjust CD (Cold Drink) setting.Tech support, instead of answering my questions directly, just kept sending me PDFs of the instruction book. They've changed the button panel on these a couple times I think. eventually I did figure out there's a specific sequence of buttons to press to get to the SL (Slushie temp) setting. It looks like it should be obvious, it's not. which is fine, but the instructions are translated poorly and often in broken English.Once I got there, I like this machine a LOT. I have it in my food truck and it's a big hit in the hot summer.

Yummy with slushie or ice creamMix!

STOP !!!!! DO NOT BUY THIS ITEM.... Bought this product and 40 days after i bought it the compressor went out... Had about 20 emails back and forth with VEVOR and they wanted all kinds of video, pictures and order forms from Amazon. Then they final came up with an email saying my compressor was bad and i would have to find a local company to buy from. Not at any time did VEVOR say they would pay for the new one or pay the company to repair it. Got an estimate for almost 2600.00 to fix the machine. Which the machine brand new was only 880.00. Finally talked with Amazon and they made it right even though it was past the 30 day return policy.

Excelente

will not make slush anymore less than 2 months old not worth the money motor runs very hard