Alarm goes off at least two times at night. when i look, it is in sos mode when i know darn well i have set it to away when i go to sleep. help.

I am sorry about the false alarm. May i konw your id about your home alarm system. You can tap the right pen icon, tap "Device information", then copy the "Virtual ID" to me. I will transfer it to our engeneer. If it is about false alarms, the following measures are recommended. Our engineers are working on how to minimize false alarms. Q: If I receive false alarm, what should I do to solve the problem fundamentally? A: There may be two reasons for false alarms. Reason 1: The two parts of the door sensor are installed too far. Reason 2: It is necessary to set each door sensor to alarm only in the "away mode". You could check the alarm history to confirm which door sensor was alarmed false. And reinstall it more closer. Please make sure the distance between 2 parts of door sensors is less than 0.5inch. For some details during installation, please refer to the above.

Why did my alarm go off in the middle of the night? The door was not opened.

I had the same problem with erratic alarms so I sent mine back

I noticed that there is one red light that is always on. it appears that it could have been a failure. Does anyone else have this?

The red light is always on on my device

Join PRO & Unlock Exclusive Perks!

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Warehouse # 7, 4th Street, Umm Ramool, Dubai, 30183, Dubai

tolviviov WiFi Door Alarm System(2nd Gen), Smart Home Alarm Security System DIY, Phone Alert, 8 Pieces-Kit (Alarm Siren, Door Window Sensors, Remotes), Work with Alexa, for House, Apartment, Alpha

tolviviov WiFi Door Alarm System(2nd Gen), Smart Home Alarm Security System DIY, Phone Alert, 8 Pieces-Kit (Alarm Siren, Door Window Sensors, Remotes), Work with Alexa, for House, Apartment, Alpha

Product ID: 371554599

Secure Transaction

Details

Brand
tolviviov
Colour
B-8pack
Power source
Battery
Compatible devices
Smartphone
Item dimensions L x W x H
7 x 8 x 8

📶Expandable up to 20 sensors

🔔Instant phone alerts

🗣️Alexa & Google voice control

Description

🔐 Elevate your home security game—because peace of mind is the ultimate luxury.

DIY QUICK SETUP - Install in minutes with no tools or professionals—wireless, damage-free, and ready to protect your space.
HANDS FREE VOICE CONTROL - Arm or disarm your system with simple Alexa or Google Assistant commands—security at your vocal command.
SEAMLESS SMART EXPANSION - Scale your security effortlessly with up to 20 sensors and 5 remotes—customize your smart fortress.
REAL TIME INTRUSION ALERTS - Get instant notifications on your phone the moment a door or window is breached—never miss a threat.
VERSATILE PROTECTION FOR ANY SPACE - Perfect for homes, apartments, offices, garages, and shops—your all-in-one security solution.

The tolviviov 2nd Gen WiFi Door Alarm System is a versatile, expandable smart security kit featuring 8 pieces including a base station, remotes, and contact sensors. It offers real-time phone alerts, voice control compatibility with Alexa and Google Assistant, and easy DIY installation without damage. Designed for homes, apartments, and small businesses, it supports up to 20 sensors and 5 remotes with no subscription fees, ensuring comprehensive, customizable protection.

Specifications

Manufacturer	Daping
Part number	W2
Item Weight	499 g
Product Dimensions	0.74 x 0.76 x 0.76 cm; 499 g
Batteries	1 Product Specific batteries required. (included)
Item model number	dp-w2
Size	Alpha
Color	B-8pack
Power source type	Battery Powered
Installation Method	Self-Adhesive
Item Package Quantity	1
Included components	1* Base station, 1* Charging cable, 1* Power adapter, 1* User manual, 2* Remote Controls, 5* Contact sensors
Batteries Included?	Yes
Batteries Required?	Yes
Battery Cell Type	Lithium

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

FREE

Duties & taxes incl.

South Africastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews