Seems a plastic mask with gel in it; clients have posted a black fabric mask,and others are describing the mask one that cover lights.which one is it?

It's the gel eye mask, and the black eye mask is another product. They used to sell together, so the reviews were merged by Amazon. Now the black mask is no longer available for sale, so only the gel eye mask.

can you put in microwave?

Not sure if that plastic would hold up to the hot gel Maybe you could put in hot water

There is no indicator on my mask but, having used these for several years, it doesn't matter to me because they work, stay soft, and are long-lasting.

how often can I use it

As often as you feel you need to use it. There is nothing about this gel eye mask that will cause any harm. Keep it in refrigerator so it's always ready when you need it.

Desertcart Logo

Deliver to South Africa

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

❄️ Chill out and glow up — your eyes deserve the VIP treatment!

LIGHTWEIGHT PORTABLE - Compact design (27.3 x 9.91 x 1.9 cm, 168g) fits easily in your bag for on-the-go relief.
REUSABLE GEL TECHNOLOGY - Eco-friendly and durable gel pads that maintain their chill for multiple uses.
TRUSTED QUALITY BY KIMKOO - Backed by a reputable brand known for effective sleep and wellness accessories.
REFRESH YOUR EYES IN SECONDS - Experience rapid cooling to reduce puffiness and soothe dry eyes instantly.
ERGONOMIC FIT FOR ALL DAY COMFORT - Designed to contour perfectly around your eyes for maximum coverage and comfort.

The KIMKOO Gel Eye Mask Cold Pads offer a soothing, reusable cold compress designed to reduce puffiness and relieve dry eyes. Lightweight and ergonomically shaped, this gel mask provides instant cooling comfort anytime, anywhere.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.