Leggett & Platt Adjustable Beds, All Models and Sizes (Split King Prodigy PT)

Within a week of purchase, the product does not work and the frame was damaged. I reached out to them and they are asking me for serial number that is nowhere to be found and they refused to fix or replace it.

First off, Synergy Health is a fantastic small business. If you have any doubts reach out to Greg (Synergy Health, NC) he will talk you through any concerns about ordering this bed and shipping across the country. He did that for me. My order (a 320lb split king) was shipped the same day I ordered it on a Thursday and it arrived on Monday in perfect condition. My wife and I love the bed. We should've done this years ago and we never realized how much we needed an upgrade. The price was unbeatable and professional, competent seller, seamless experience. The only issue now is I need to stop sleeping in! Been late for work ever since I got this setup.

Main problem is the only way to adjust bed is remotely, which often fails.From Day 1,my bed would not send out a bluetooth signal for my phone, so phone app to control bed was useless.Then, the remote device -- the only other way to control the bed -- kept losing pairing with the bed.I'd have to get out of bed in the middle of the night, unplug and go through the re-pair process.Called L&P after a year, they said they'd research and get back. Never did.Called again after problem worsened 2 yrs later, and they said, sorry, parts/labor were now out of warrantee.Not great product or customer care.Will now see if I can get a tech to come and fix it, at my expense.Probably best NOT TO PURCHASE from L&P and avoid problems.

I purchased two split king Leggett and Platt S-cape 2.0 adjustable beds (apparently no longer available through Amazon) in 2017, nearly 7 years ago. I have sleep apnea and a lower back problem, both of which detracted from a restful night's sleep. I couldn't use a cpap machine for the apnea because of a deviated septum that made any of the nose cones unusable. But by elevating my knees and shoulders and placing a minimalist pillow under my lower back, I now sleep through the night so well that the bedding is hardly disturbed by morning. The down side is that I'm reluctant to travel because I can't take my bed with me. The only problem I have had was a defective remote when I first received the beds. It was promptly replaced by customer service. I LOVE THIS BED.