CatGenie 2+1 Combo Scent Free

The main complaint is that the “fresh scent” solution smells awful. Buying the no scent easily remedies that problem.Otherwise, it all works well.

been using for years, WHAT does "thickness or sheerness" have to do with these products? washable cat Genie litter and solution.???

Exactly what I ordered and on time for a good price

Great pice and quick ship

Overall, Catgenie products work. They are kind of pricey, and they take some setup/maintenance, but there isn't much to do after that, which is exactly why anyone would want it!

I would not recommend buying from this company. I own two of these machines. Their business practices and philosophy are terrible. I attempted to buy a small, rubber, seal for the hopper, a maybe $2 part and they refused to sell it to me unless I provided proof of where and when I buy my cartridges and replacement granules. They wanted me to find my Amazon receipts and send them to them in order for me to order a part. They cited "company policy". Never, in all of my years of business and dealing with businesses have I encountered such a ridiculous request. This company operates from a place of scarcity mentality and I regret ever having supported them. The funny part is I have all of the accessories, and recently bought the $35 granules catching mat. What Cat Genie needs to learn is that it costs eleven times more to lose a customer than to acquire one. If you buy this machine, be ready to deal with ridiculous corporate policy like this. Furthermore, what they don't tell you is that it doesn't always capture all of the feces into the hopper, and you will end up getting to know the smell of cooked feces in your house when it gets stuck, not scooped, and heated by the blower on the dry cycle. Have a good day. I wish I never supported this company. Imagine if they sold me the little rubber seal for my machine, much vitriol could have been prevented. Good luck with that customer last "company policy".

Without the fragrance it does not smell pleasant when the cleaning cycle runs.

This seemed like a great idea to get this box until the constant buying of liter and half full solution boxes. When it goes into the cycle it smells like cat poo being baked and it’s AWFUL!! The whole box just stinks