Question 1

Can you have more than one unit working seamlessly together in the same building?

Accepted Answer

Hello,

This model (the TotalPass P400 Employee Time Clock) only works as a stand-alone system and does not support multi-clock system.

However, the next model up, the TotalPass P600 Employee Time Clock (also available on Amazon) supports multi-clock system, whereby you can link upto 32 time clocks on your network. The multi-clock support automatically consolidates time clock punches from all your time clocks on your shared network--thereby allowing you to access and manage all time clocks from just one login. In this scenario, an employee can clock IN from one time clock and clock OUT from another and the employee's punches will automatically be consolidated in their individual employee timecard or other time clock reports.

For follow up questions, please do not hesitate to contact us at customercare@icontime.com

Thank you,
Icon Customer Care Team

Question 2

We have have office in europe and usa, we want to install bio-metric in usa, want to attendance in europe automatically  is it possible?

Accepted Answer

Hello,

This model does not have the biometric feature. If you're looking for the biometric feature, please refer to TotalPass B600 Biometric Time Clock (also available on amazon).

That said, all our TotalPass time clock systems, including the biometric model, supports multiple connectivity options standard. One of those optional connectivity options supported is port forwarding, which allows you to access and manage your time clock remotely anytime over the Web, whether you're in another city or another country (NO monthly fee or 3rd party hosting involved).

The port forwarding time clock connection method is optional and ideal for those that want the flexibility to manage the time clock data without being onsite. Please note that port forwarding configuration is available either as a self-service option or available through factory reps for a one-time flat fee of $99.

For additional questions about port forwarding or time clock, please do not hesitate to email customercare@icontime.com

Thank you,
Icon Customer Care Team

Question 3

can employees view their time via the clock?

Accepted Answer

Yes, the TotalPass P400 Employee Time Clock has the capability to allow employees to view their time on the time clock so they can stay informed. The information they can view includes the individual employee's last punch; time worked for the day and for the week.

Please do not hesitate to email customercare@icontime.com for more questions about the time clock.

Thank you,
Icon Customer Care Team

Question 4

What’s the return policy?

Accepted Answer

I haven't acquainted myself with that.
Should be easy to find on their site.

P400 Employee Time Clock | Industry First: Manage Timecards via USB, Network, Wi-Fi or Web. No Monthly Fees.

Details

Description

Have a Question? See What Others Asked

Common Questions