NARWAL Freo X Ultra Robot Vacuum & Mop Combo, 8200Pa Suction, Auto Mop Drying/Washing, Zero-Tangling, DirtSense™, Maintenance-Free Base, 3D Mapping, Google Home, Alexa, Siri Compatible

It’s really worth buying this Robot Cleaner, Mapping of home and cleaning and mopping are really good. Battery life is also good. Navigation and Freo Mind i.e., AI feature is amazing and very easy to use App. Product built quality is good. Thank you Dhruvin for your support for 1st time installation and setup service.

It's been more than 2 weeks since I m using the product and it's amazing. Does the job well.. I can set the schedule for everyday. The sensors are good.. it mops twice if needed without making any change to the settings... comes with 3 set of disposable bag.. depending on the area n usage.. one bag can last for 7 to 10 days of dirt. Post which you can use a detachable dust container or can buy more bags as per preference. Vaccum function has 3 settings you can customize from the app. The mop function is brilliant, you can choose the recleaning of mop interval from the app, it has 3 options of sq ft areas or u can select it to b room specific and it will go n keep cleaning the mop intermittently ensuring a clean mop for mopping the area... the only manual intervention I have is to keep the clean water container filled everyday and empty the dirty water. This comes with a auto despenser for the cleaning solution, and solution is included so the first bottle will last upto 2 months so no need to add additional cleaning detergent at all... overall very happy with the purchase.

Review Edited 19th September 2024I knew I would regret writing my first review so positively. What I failed to mention was the abysmal support. After launching in India, Narwal switched distributors, leaving their website for buying accessories and handling support in a perpetual state of "maintenance" for months.The support staff and contact numbers listed on their website are completely unhelpful and, frankly, some of the worst I have ever encountered. They are consistently clueless, which is unacceptable for a company selling expensive robotic vacuums.If your vacuum needs replacement parts due to wear and tear, you're out of luck—there are none available. In fact, support even suggested I import off-brand accessories from another country. This is truly a first for me.Every inquiry is met with the same response: "Sir, I will check and get back to you." This isn’t an isolated issue—I’ve been getting this same response for 10 days, and it repeats every 10 days. This lack of professionalism is beyond frustrating.While the vacuum itself is great, and I still stand by my initial review of the product, I cannot comprehend how they’ve managed to drop the ball so severely on after-sales support and screw it up so badly.++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++I usually don’t do reviews, but I had to make an exception for this purchase. Here’s why:Context: I have 2 dogs, 1 cat, and a wife who all shed a lot, and with my OCD, it’s been a losing battle, I tell you! But now, I've finally found hope—apparently, there’s a vacuum out there that can tackle fur and sanity in one go!Anyone who owns an upright cordless vacuum/mop cleaner knows they need regular maintenance themselves. Sure, they work as advertised, but considering the fur-pocalypse I mentioned earlier, it takes at least two passes a day to keep my sanity levels in check. And let’s be honest, ain’t nobody got time for that!I personally have a Dyson V11, a Tineco S5 Pro, and a couple of Black and Decker handheld vacuums, so you know I mean business. The only thing missing was a robo-vacuum. Unfortunately, the current offerings of robo-vacuums in India are like high-maintenance pets—cute but constantly needing attention. Then Narwal came along and finally cleaned up their act and offered the latest and greatest at the same price as their American counterparts.Pros:- Quick lidar/mapping- Stellar app with extensive customization/scheduling options- You have complete control over the type of cleaning you want and when and where you want it- Self-cleaning/drying of the mop head and it’s damn quiet- Minimal maintenance required on the base station, looking at you, T20 Omni- Excellent vacuuming capabilities and above-average mopping- M*****F****ing Anti Hair Tangle Brush Roller!!!!!!!!!!!!!!- Big enough dust/hair storage onboard to last a couple of weeks- Scented floor cleaner solution that auto-applies and smells good!- Huge dirty/clean water tanksCons:- Lidar issues with low-level objects like wires, etc.- Issues with light carpets/mats where on some occasions the vacuum might struggle (tape them down)- Expensive (subjective) disposable bags, but they do provide reusable plastic binsFinal Notes:With 3 + 1 shedding animals in the household, the disposable dust bags/bins can last for 2-3 weeks based on my usage. It will cost ₹300/piece via official channels and cheaper for knock-offs. I am going for minimal maintenance here, people, but you can always use the reusable plastic bins.If you want optimal cleaning and have a lot of objects lying about on the floor, you will still have to put them aside on higher ground so that there is maximum coverage; otherwise, Freo will navigate around it. While the Lidar sensor(s) work as intended except for very low-level objects, there will be some initial effort required from your end to ensure everything is spick and span.You will have to adjust your home and furniture in some instances to ensure cleaning is optimal and you have maximum coverage.Finally, this is not an easily affordable device, but for what it’s worth compared to other high-end robo vacuums in the Indian market, this is the best and latest tech that money can buy since all the other high-end vacuums are a generation or two behind and there are updated models available in EU/US markets. So again, if you want peace of mind and a robo vacuum that requires minimal assistance/maintenance and works exceptionally well, this is the device for you at this moment.

Brought the Narwal Freo X Ultra in Oct 2024 after doing a thorough search online.Had ligament tear in one of my ankle last year due to which I was unable to broom and mop the house myself on a daily basis and then I found this product which has made my life much easier now.Have been using it from past 4 months and am very happy with the purchase. Although it's expensive but worth every penny invested.It easily stores dust for more than a month and cleaning it is super easy. Mop washing is included in it so no worries for that. Just refill the clean water and drain out the dirty one and u're done.I would definitely recommend this to anyone looking for a house cleaning robot.

The media could not be loaded. Very useful for elderly and need not depend on maids. Vaccum is great and mopping is excellent in freo mode. After first few cleaning sessions, our floor has become very clear and shiny. We can create multiple schedules for different days, and also skip whenever we want. We can also add additional cleaning plan when you have guests. I also have MI robot which I used in the past. I can see a great difference and Impressed with the way this narwal bot works. The way it did the mapping was lovely - it was just like how a human goes around a new house to check out. It has been very helpful for my parents.

Very good. But vendor in India has closed and unable to buy accessories now.

Nice product installation guy helped us to understand features

It's been more than 1 month since I m using the product and it's amazing. Does the job well