I've had it for 6 months and have loved it. now it needs to charge and will not charge. i've tried multiple cords and nothing. can i get it replaced?

These are great speakers, but they only last about 6 months to a year. I have gone through 3 of them in 2.5 years. Great speaker when it works, but the company does not stand behind the warranty.

How do you contact customer service because I just bought mine at Christmas And love it but it completely stopped working a couple of days ago?

Have you charged it? If it didn't charge then it could be a bad cord, it's like a usb with an android end try purchasing a new cord maybe

Can i plug this into an sb 7 spirit box? it has a 3.5mm jack.

No! It just has a slot for a mini charging plug, & SD mini card, fill up the card,& blast away, it's got a lot of bass to it...& volume! 😄

How do you check the battery level from the speaker itself? It's not connected to my phone.

In settings click on bluetooth, it should tell u how much percentage of battery is left on the speaker. Let me say also, its an ok speaker for the price

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C12 IP67 Waterproof Shower Bluetooth Speakers Portable Small Speaker | Speakers Bluetooth Wireless,Loud Clear Sound,Support TF Card,Suction Cup,for Outdoor Kayak Canoe Beach Gift (Black)

Product ID: 96510451

Details

Audio Output Mode
Stereo
Brand
INSMY
Connectivity Technology
Bluetooth
Frequency Response
20 KHz
Speaker Maximum Output Power
5 watts

💧IP67 waterproof, full submersion safe

🔊Loud & crystal-clear stereo sound

🔋12-hour nonstop battery life

R882

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎵 Take your tunes anywhere—dive in, stick on, and turn it up!

ALL DAY JAM - Up to 12 hours of continuous playtime with a quick 3-hour recharge keeps your soundtrack going from dawn hikes to dusk parties.
COMPACT POWERHOUSE - Small but mighty 40mm dynamic driver with passive radiator delivers immersive, room-filling sound even in noisy environments.
WEATHERPROOF WONDER - IP67-rated waterproof and shockproof design means your music never stops, rain or shine, poolside or trailblazing.
ULTIMATE PORTABILITY - Lightweight, with a detachable suction cup and lanyard for seamless attachment anywhere—from shower tiles to kayak decks.
SEAMLESS CONNECTIVITY - Bluetooth 5.3 plus TF card slot ensures flawless wireless streaming or offline playback—perfect for remote adventures or saving phone battery.

The INSMY C12 is a rugged, IP67 waterproof Bluetooth speaker designed for active professionals who demand premium sound on the go. Featuring a compact form factor with shockproof materials, it delivers loud, clear stereo audio via a 40mm dynamic driver and passive radiator. With 12 hours of battery life, Bluetooth 5.3 connectivity, and a TF card slot for offline playback, it’s perfect for outdoor adventures, showers, and travel. Its detachable suction cup and lanyard offer versatile mounting options, making it the ultimate portable sound companion for kayaking, hiking, or beach days.

Specifications

ASIN	B07KRK3FZ9
Additional Features	Built In Microphone, Portable, Shockproof, Suction cup, Waterproof
Age Range Description	All Ages
Antenna Location	For Computers, For Laptop, For Smartphones Tablets
Audio Driver Size	40 millimeters
Audio Driver Type	Dynamic Driver
Audio Output Mode	Stereo
Battery Average Life	12 hours
Battery Capacity	1200 milliampere_hour
Battery Charge Time	3 hours
Best Sellers Rank	#1,627 in Electronics ( See Top 100 in Electronics ) #52 in Portable Bluetooth Speakers
Bluetooth Range	100 feet
Brand	INSMY
Built-In Media	INSMY Speaker, Instruction book, Suction cup
Color	Black
Compatible Devices	Audio Book, Computer, Smartphone, Tablet Laptop
Compatible with Vehicle Type	Bicycle, Boat, Car, Golf Cart, Motorcycle, Truck, Van
Connectivity Protocol	Bluetooth
Connectivity Technology	Bluetooth
Control Method	Touch
Controller Type	Button
Customer Package Type	Standard Packaging
Customer Reviews	4.6 4.6 out of 5 stars (26,577)
Enclosure Material	Plastic
Frequency Response	20 KHz
Is Waterproof	True
Item Dimensions D x W x H	3.46"D x 3.46"W x 1.2"H
Item Weight	7.4 ounces
Manufacturer	INSMY
Maximum Range	66 feet
Model Name	C12
Model Number	C12
Mounting Type	Tabletop, Freestanding, wall Mount
Number of Audio Channels	5
Number of Items	1
Power Source	Battery Powered
Speaker Maximum Output Power	5 watts
Speaker Size	2.5 inches
Speaker Type	Outdoor
Specific Uses For Product	Business, Party, Travel Shower Outdoor Camping Hiking Kayaking
Subwoofer Connectivity Technology	Wireless
UPC	190514138525
Unit Count	1 Count
Warranty Description	12 months quality warranty
Warranty Type	Limited
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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4 days ago

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R882

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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2 days ago

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