I've had it for 6 months and have loved it. now it needs to charge and will not charge. i've tried multiple cords and nothing. can i get it replaced?

These are great speakers, but they only last about 6 months to a year. I have gone through 3 of them in 2.5 years. Great speaker when it works, but the company does not stand behind the warranty.

How do you contact customer service because I just bought mine at Christmas And love it but it completely stopped working a couple of days ago?

Have you charged it? If it didn't charge then it could be a bad cord, it's like a usb with an android end try purchasing a new cord maybe

Can i plug this into an sb 7 spirit box? it has a 3.5mm jack.

No! It just has a slot for a mini charging plug, & SD mini card, fill up the card,& blast away, it's got a lot of bass to it...& volume! 😄

How do you check the battery level from the speaker itself? It's not connected to my phone.

In settings click on bluetooth, it should tell u how much percentage of battery is left on the speaker. Let me say also, its an ok speaker for the price

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INSMY C12 IP67 Waterproof Shower Bluetooth Speakers Portable Small Speaker | Speakers Bluetooth Wireless,Loud Clear Sound,Support TF Card,Suction Cup,for Outdoor Kayak Canoe Beach Gift (Black)

INSMY C12 IP67 Waterproof Shower Bluetooth Speakers Portable Small Speaker | Speakers Bluetooth Wireless,Loud Clear Sound,Support TF Card,Suction Cup,for Outdoor Kayak Canoe Beach Gift (Black)

Product ID: 96510451

Details

Audio Output Mode
Stereo
Brand
INSMY
Connectivity Technology
Bluetooth
Frequency Response
20 KHz
Speaker Maximum Output Power
5 watts

💧IP67 waterproof, full submersion safe

🔊Loud & clear stereo sound

🔋12-hour nonstop playtime

R773

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎵 Dive into sound anywhere — waterproof beats that keep up with your adventure!

ALL DAY JAM - Up to 12 hours of continuous playback with a quick 3-hour recharge keeps your soundtrack alive from sunrise to sunset.
COMPACT POWERHOUSE - Small but mighty 40mm dynamic driver with passive radiator delivers immersive, crystal-clear sound even in noisy environments.
WEATHERPROOF WONDER - IP67-rated waterproof and shockproof design means your music never stops, rain or shine, pool or ocean.
ULTIMATE PORTABILITY - Lightweight, rugged, and equipped with a detachable suction cup and lanyard for hands-free, on-the-go convenience.
SEAMLESS CONNECTIVITY - Bluetooth 5.3 plus TF card slot ensures uninterrupted music anywhere—even off-grid—up to 100 feet range.

The INSMY C12 is a compact, IP67-rated waterproof Bluetooth speaker designed for active professionals who demand rugged durability and premium sound quality. Featuring a 40mm dynamic driver with passive radiator, it delivers loud, clear stereo audio even in noisy outdoor or shower environments. With 12 hours of battery life, Bluetooth 5.3 connectivity, and a TF card slot for offline playback, it’s perfect for kayaking, hiking, beach days, or daily commutes. Its lightweight design includes a detachable suction cup and lanyard for versatile mounting, making it the ultimate portable audio companion for the modern multitasker.

Specifications

ASIN	B07KRK3FZ9
Additional Features	Built In Microphone, Portable, Shockproof, Suction cup, Waterproof
Age Range Description	All Ages
Antenna Location	For Computers, For Laptop, For Smartphones Tablets
Audio Driver Size	40 millimeters
Audio Driver Type	Dynamic Driver
Audio Output Mode	Stereo
Battery Average Life	12 hours
Battery Capacity	1200 milliampere_hour
Battery Charge Time	3 hours
Best Sellers Rank	#1,389 in Electronics ( See Top 100 in Electronics ) #47 in Portable Bluetooth Speakers
Bluetooth Range	100 feet
Brand	INSMY
Built-In Media	INSMY Speaker, Instruction book, Suction cup
Color	Black
Compatible Devices	Audio Book, Computer, Smartphone, Tablet Laptop
Compatible with Vehicle Type	Bicycle, Boat, Car, Golf Cart, Motorcycle, Truck, Van
Connectivity Protocol	Bluetooth
Connectivity Technology	Bluetooth
Control Method	Touch
Controller Type	Button
Customer Package Type	Standard Packaging
Customer Reviews	4.6 4.6 out of 5 stars (26,577)
Enclosure Material	Plastic
Frequency Response	20 KHz
Is Waterproof	True
Item Dimensions D x W x H	3.46"D x 3.46"W x 1.2"H
Item Weight	7.4 ounces
Manufacturer	INSMY
Maximum Range	66 feet
Model Name	C12
Model Number	C12
Mounting Type	Tabletop, Freestanding, wall Mount
Number of Audio Channels	5
Number of Items	1
Power Source	Battery Powered
Speaker Maximum Output Power	5 watts
Speaker Size	2.5 inches
Speaker Type	Outdoor
Specific Uses For Product	Business, Party, Travel Shower Outdoor Camping Hiking Kayaking
Subwoofer Connectivity Technology	Wireless
UPC	190514138525
Unit Count	1 Count
Warranty Description	12 months quality warranty
Warranty Type	Limited
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

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R773

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In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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