V By Vodafone V-SOS Band, a Wristband with SOS Alert Button and Fall Detection for in and Out of Home, Black

I wanted to buy this product for a loved one and just like you I decided to read the reviews first, I'm glad I ignored them! After reading all the negative comments I decided I would buy one and trial it myself for a couple of days first. Firstly it wasn't that difficult to setup as some suggest, if your struggling to set it up ask someone young, they will find it easy, alternatively go to your local Vodafone shop, I'm sure they will assist you. I wore the band for about 48hours, never taking it off, in that time I had 2 showers, slept for about 14 hours, was at work for 20hours (active job using my hands all day) and not once did it send me any false alerts. During the time I was wearing it I imitated a fall 3 times (banged my fist on the floor firmly but made sure the band didn't hit the floor because it probably wouldn't during a real fall) every time it sent out the SOS alert, I also pressed the SOS button a few times again it worked every time. Another big complaint is the notifcations, ok I admit the audio notification is not the best and needs improving but it also has a light notification which turns on your torch and strobes (you can alter the intensity in the app settings). like a lot of people these days I have a smart watch as well and it works perfect with the SOS app, you just have to turn it on in your watch notification settings. Some reviews say you have to actually open the SOS app to see if help is needed, this is nonsence, whoever is writing such comments needs to check their phone notification settings and make sure they are turned on for the app. When you look at your notifications any SOS ones are highlighted in red and stand out amongst your Facebook requests and candy crush lives, honestly you can't miss them. After taking the band off I thought I would recharge it before gifting it, to my surprise an hour later I received a notification (just a normal 1 not all flashing and going mad) telling me that the band was not been used so you will know if they take it off for too long, this can be changed in settings to flash and go red if you wish. At the end of the day if you have 5 people receiving notifications it won't be long until one of them picks up their phone and sees an alert alternatively how long could your loved one be alone on the bathroom floor waiting for someone to visit and find them laid there, could quite possibly be more than a day, so in my opinion definitely worth buying!I 2 things I think need to be improved Firstly the audio notification could be better Secondly is the strap, it's quite stiff and only has 1 size available and you Cannot replace it for a different one. All in all this will save lives and is so simple to use its definitely worth buying if your worried about a loved one's safety.

After several failed attempts to set up the device I finally managed it only to discover that the app has NO MEANS OF ALERTING THE RESPONDER TO AN EMERGENCY CALL. It’s a total waste of time. You have to go in to the app itself to see an alert which means you have to have the app open, on your screen to see a message telling you of an emergency. No alarm. No notification banner. No SMS. No email. NOTHING. The trade description people should look at this as I believe Vodafone have sold this product under false pretences. It is useless as an alarm for elderly or vulnerable people.

Very easy to setup and use, and very good that it notifies all responders of all updates.

No problem with seller item arrived quick and secure. Did not get a signal in the room it was to be used in mainly. This I can understand even though I can get Vodafone 3G mobile signal in the same room but it doesn't even warn the user or monitor - just says 'all's good' which is not what you need if there was an emergency! As most reviews say there is nothing much to it, doesn't even tell the time.. difficult to set up but mainly because they changed the name of the app. I am sure Vodafone could do better than this. Item was refunded and Vodafone refunded the £4 subscription. May suit some people but the lack of warning of no signal for me is a deal breaker for an emergency device.

The band comes with a really stiff band that an older person would find difficult to remove. You would need another person to remove / replace it. The charging station is badly designed, so it’s hard to tell if the band is charging. The software is simple to use, but quite glitchy. Where for example a contact is already added, if you try to re-add it says “error” rather than tell you why. The band doesn’t tell the time. It’s just a monitoring tool for vulnerable people. It’s a pity, they could have added a few more features to make proud people more likely to wear it. It’s not clear of you need to leave the charging cable plugged in, and I also can’t tell if it works outside the home away from the base station Customer service is really difficult to get through to

Having read some of the reviews, I was worried about this device... but it turns out that those concerns were completely unfounded. So much so that I felt compelled to leave a positive review. We considered local community alarms and alarm pendants that work via Bluetooth for my elderly mother... but all restricted the wearer to the house or the proximity of their smart phone. In our case my mum goes out and about and doesn’t use a mobile (she struggles with the TV remote let alone a phone!). On the basis that we have great mobile network coverage in our area, this Vodafone product was a no brainer. And whilst I have no doubt that there will be occasions where she’ll be in no signal areas, those occasions will be few and far between compared to the restrictions of other options previously mentioned. And we’re not talking a full signal to make a voice call... this is purely data like a pager! As for the device itself, it came with virtually a full charge, and the necessary “administrator” account was easily set up online. We then configured who the system would notify of an alert via mobile phone... my father, myself and my son (you can however have four). You need to download the app onto those mobile phones/tablets... but “invite” instructions sent to each person on how to do so are easy to follow. Our first test alert was a bit clunky, but we quickly realised that there was a firmware upgrade available for the band via the app. We simply put it on the charger, and followed the instructions from the app... within a minute the band was updated via Bluetooth and the alert was working like a charm. It’s also reassuring that the band uses a red, amber green symbol notification system on the display. The user is able to clearly see having pressed the alert button continuously for three seconds that an alert is being sent (red), that an alert has been sent (amber), and that help is on the way (green). In that sense, it’s simple for elderly people that don’t do tech to use. For the alertees, you’re able to see where the person is, the type of alert and indicate that you are responding, so that the other alertees don’t all respond too, and subsequently the band itself then shows the user that help is on the way via the green symbol previously mentioned and updates the alarm message accordingly to the alertees. The fall detection alert is great too... if it senses a fall and no movement for 25 seconds then it alerts automatically. Great that it’s waterproof, better still that the battery lasts a month and charges extremely quickly. And at £4 a month for the service it’s amazing value too. Only downside is that the device is quite large on the wrist, but that’s a small price to pay for the safety net/functionality that it provides. Please don’t be put off.

This is very poor, does not work on wifi. But does over mobile networks and not having wifi is a fail in an old house with thick walls. Will be sending it back. As i write this i have triggered the bands sos feature and have been waiting 5 minutes for it to even trigger my phone. And on the app front it is poor. It needs a better alert. Needs to be louder and repeating.

Bought for my mother who has dementia. Found it easy to set up and send invites to family to monitor too. Haven’t had unnecessary notifications. You do have to set up a £4 per month data sim, but that’s ok for peace of mind.

Il prodotto è obsoleto. Infatti la Vodafone ha dismesso da qualche anno l'app che si interfacciava con lo smartwatch, rendendo impossibile qualunque interazione tra smartphone e smartwatch.

Die Idee ist super und auch die Verarbeitung ist ansprechend. Aber… sobald Ihr Vodafone dazu benötigt, werdet Ihr verzweifeln! Die Aktivierung des Armbandes im November war anfangs einigermaßen einfach doch dann ging es los. Erst die Nachricht erhalten, dass der Service aktiviert ist, man 3 frei Monate hat und danach kostet es 5,99 € im Monat. Die Nachricht mit der PIN, welche man auch über SMS erhalten sollte kam nicht an. Servicenummer??? Findet man keine. Also Kontakt mit der Vodafone-Hotline aufgenommen und dann ging es erst richtig los. Die Mitarbeiter kennen das Produkt nicht mal, obwohl die Abrechnung über die Handyrechnung erfolgen soll und die Aktivierung auch mit dem Handy durchzuführen ist. Nach einer Stunde war ich dann bei einem Ansprechpartner, welcher augenscheinlich ein Fachmann dafür war. Nach einiger Zeit stellte sich heraus, dass angeblich die Server bei Vodafone nicht funktionieren… Nach zwei Tagen kam dann die SMS mit der PIN. Seitdem ging das Armband einigermaßen, wobei es teilweise auch unkontrolliert Nachrichten bzw. Meldungen versendet. Nun kam die zweite Handyrechnung nach der Aktivierung. Obwohl ich schriftlich habe, 3 freie Monate und danach 5,99 €… wurden nun 9,99 € abgebucht. Heute wieder fast eine Stunde mit der Hotline telefoniert und das Ergebnis war nach einer Stunde, dass sie nicht zuständig sind. Andere Nummer bekommen, angerufen, ihre Nummer ist unvollständig… Dafür habe ich absolut kein Verständnis. Würde das Armband nie mehr wieder kaufen!!!

La compré para mí abuelo q se cae bastante y vive solo porque no quiere ayudas, pero no funciona bien, las caídas no las detecta, y para mí opinión q solo puedas ver dónde está si se crea una alarma... Y puedes llamar desde la aplicación pero no a la pulsera y en mi caso era importante ese punto, ya que es mayor y no tiene móvil.... El botón SOS funcionaba bien. Lo de las caídas no pero eso sí...

E' assolutamente pessimo!!! non funziona come dovrebbe, l'avviso di caduta parte quando non dovrebbe, quando invece dovrebbe avvisare non funziona, la localizzazione non e' precisa, ti fanno fare un abbonamento con accredito da conto Bancario (senza Sim) poi per bloccare il contratto ti rimbalzano da un numero ad un altro e nessun operatore e' capace di bloccare il contratto!!!! e' VERGOGNOSO!!!!sono 5 giorni che nessun operatore e' capace di annullarlo...al negozio non sanno nulla...il 190 non sa come fare....ti danno altri numeri e fanno a scarica barile! nel frattempo ti scalano i soldi dalla BANCA!!! il peggiore acquisto mai fatto. NON compratelo!

Es ist schade, das man das Band nur über ein reines vodafone Handy aktivieren kann. Es klappt nicht über ein Provider. Soll heißen, ein Handy was z. B. über otelo auf Vodafone zugreift geht nicht um das Band zu aktivieren. Ansonsten funktioniert alles super.