Electactic Commercial Ice Maker Machine,100lbs/24H,Dark Silver

I received great after sales service! Very attentive and a great product they clearly stand behind!!

I have been looking at buying an ice maker for a while. Ice from the store melts on the way home, and sticks together. Also the ice goes stale after a while. I bought this table top ice maker and could not be happier. It produces fresh delicious ice on demand. Now I can add ice to my tea or lemonade, or just enjoy a nice glass of ice water. So far I have only used the small cubes. The ice takes 6-8 minutes to form. I get about 6 bullet sized pieces of ice at a time. I just let it go through a few cycles, and then harvest the ice. Extra ice goes into the freezer to be used later in the day. A few things you should know. First, you need to wash it out with soapy water before the first use. Second, you have to let the machine sit on a level surface for at least two hours to let the refrigerant gas inside to settle. (That’s the same reason why you never transport a refrigerator or freezer on its side). If you don’t wait, the machine will prematurely stop working. I washed mine and let it settle for 24 hours before the first use. Third, the ice maker is not a freezer. You need to remove the ice or it will soon melt. Fourth, this size is for personal use. Forget providing ice for a party etc. It just doesn’t make ice in large enough quantities. I think it would work for a family, provided people didn’t mind a little wait. Also, I think you could easily set one of these up at your office at work, as it is small and compact. Finally, I am using bottled water to make my ice. I find that the ice tastes better and I don’t have to worry about hard water deposits in my machine.

Works great, lots of ice and in a short time. We use a 5 gal. water bottle which makes this unit very portable. Only complaint I have is the ice is not very solid and the unit is not cold enough to keep it from melting slowly. We have to bag it and put it in the freezer. You can make as much or as little as you need to. No more buying ice at 9$ dollars a bag for 5 pounds. In time it will pay for itself. This is a great alternative if you refrigerator ice maker is not working like ours.

Nice little ice maker. Was making ice within 20 minutes of being plugged in.

When we got a new refrigerator the ice maker wasn't included, and the kit that went to that model had terrible reviews. I decided to go with a countertop ice maker instead and got this one when it was on sale. So far, it works great. I waited 3 hours after unboxing to allow the oil to settle, cleaned the basket and wiped out the inside. After filling the compartment with water and turning it on, it spit out the first round of ice in around ten minutes. (I threw this first batch away just to be safe.) It was amazing to me how much ice I got for the amount of water I put in! Every couple of rounds of ice, I would empty the basket into a container in the freezer and did this until it was full. The ice did stick together some, but was pretty easy to break apart. Once it was finished, I emptied the remaining water from the ice machine (there's a plug on the bottom of the machine that you pull out to drain it into a bowl) and dried the inside. I plan on using this machine about every two days based on our current ice usage. I've seen some people saying they keep the machine going 24/7. I also see some people complaining about the machine dying in less than a year. I don't know for sure that those two things are related, but I imagine keeping it running constantly isn't the best idea. At the quick rate that it creates ice, I'm also not sure why you would do that. Keep making ice until you have the amount you need, then drain and dry it for next time. I imagine it will last far longer this way. I'll keep using it in this manner and update this review when it finally dies to let you know how long it lasted using this method. UPDATE: Well, it died. Lasted from July 2023 until December 2024, so around a year and a half. Honestly, we took really good care of it and only used filtered water, so it's a biiiiiit disappointing that it already quit working. It worked well and made a lot of ice for the year and a half it worked, so I suppose it's up to you to judge if this sounds worth it to you! I wouldn't count on it lasting longer than this, though.

My brother bought this ice maker a while back and loves it. I bought and it had an issue. I emailed the company and they responded immediately and are resolving the issue. I would definitely recommend this ice machine.

Description says it will store up to 24 lbs of ice. The machine stops producing ice after only 4 lbs of ice has been produced. Very disappointed in the huge variance from the product description. Also, removing the ice didn't reset the machine to start producing more ice, no matter how long it sat being empty. Had to run a cleaning cycle to reset it or reset it by unplugging it. Turning it off and back on with the power button did not work.

The machine worked for a while stopped making ice contacted support they said it was exchanged for another one but it wasn't now cant get help for item