Question 1

my QC20 has got a problem on its left ear, hearing the noise under quiet mode. It's less than a year and bought from here, do you have any solutions?

Accepted Answer

Sounds like a hardware problem.  You are lucky it has propped up while you are still under a year.  Don't struggle around for answers.  Get straight on to Bose directly, armed with your proof of purchase.  Tell them you want a replacement product or your money back.  And, don't take a no for an answer.  Be quick before your warranty runs out very shortly.

Question 2

Should i be able to hear white noise / almost hissing sound when i use these? Don't know if the ones i have are faulty or if this is intentional!

Accepted Answer

Yes, it's there in mine too, it's not even quiet to be honest, but I guess that's just how this technology works. The white inner noise masks the external noises (with great efficiency, I have to add). When I listen to music the white noise is not noticeable, so not an issue. When I'm doing my French lessons on Duolingo, it's more disturbing though. I normally put some music on to mask the white noise while I study. I choose smooth jazz which works as a great, calm, non-distractive background noise for me. Still, I wish if this level of noise-cancelling could be achieved without the hissing somehow.

Question 3

what is the difference between active and acoustic noise cancellation

Accepted Answer

Active noise cancellation (ANC) is the process of using a microphone to monitor environmental noise and creating anti-noise that’s then mixed in with audio playback to cancel noise entering the user’s ear. 
Download this article in PDF format.

The term “noise cancellation” embodies a number of different approaches to eliminating unwanted outside noise in order to enhance the listening experience. With so many terms, such as active noise cancellation, ambient noise cancellation, and adaptive noise cancellation, it can get confusing for an end user or system developer to determine the ideal noise-cancellation technology.

As the use of smartphones, digital assistants, and other devices for music playback move further into the mainstream, audio features like noise cancellation become more important to help ensure higher-quality audio playback and phone calls. With OEMs looking for new ways to differentiate their products and appeal to the discerning consumer, digital headsets that offer compelling noise-cancellation technology stand ready to capitalize.

The purpose of this article is to review some basics of noise cancellation, such as the differences between passive, active, and total noise cancellation, as well as compare the different noise-cancellation architectures including feed-forward, feedback, and hybrid. It will also contrast fixed filters versus the more progressive adaptive noise-cancellation approaches.

Passive Noise Cancellation

Passive noise cancellation (Acoustic) is what the headset itself offers, whether rubber tips in an in-ear design or padding in an over-the-ear design. Very simply, it’s the amount of noise cancellation offered by the physical device, or how well the headset works as an earplug

Question 4

Has anyone used these for a snorer? Need to know these would be good to sleep in and get rid of the sound before spending

Accepted Answer

They help me. I only wear one in ear. The other ear is on my pillow thereby stopping most of the snore sound. The in ear bud stays in all night. I can't sleep on a bud though and my snorer isn't particularly loud as some I have been told of

ASIN	B00X9KVLOM
Age Range Description	All Ages
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	16 hours
Best Sellers Rank	911 in In-Ear Headphones
Bluetooth Version	4.0
Box Contents	3 pairs of StayHear+ ear tips, a noise reduction system
Brand Name	Bose
Cable Features	Retractable
Carrying Case Color	White
Colour	White
Compatible Devices	iPod, iPhone and iPad
Control Method	Remote
Control Type	Touch Control
Controller Type	Touch
Customer Reviews	4.5 4.5 out of 5 stars (872)
EU Spare Part Availability Duration	2 Years
Earpiece Shape	Rounded tip
Enclosure Material	Plastic Metal
Frequency Range	20Hz - 20,000Hz
Global Trade Identification Number	00017817658522
Headphone Form Factor	In Ear
Headphone Jack	Jack
Headphones Ear Placement	In Ear
Impedance	32 Ohms
Is Electric	No
Item Weight	0.66 Pounds
Manufacturer	BOSGF
Model Name	718839-0020
Model Number	718839-0020
Network Connectivity Technology	Wired
Noise Control	Active Noise Cancellation
Number of Items	1
Product Features	Integrated Remote Control, Volume Control, ios_phone_control
Series Number	718839
Style Name	iOS/Apple iPhone or iPod
UPC	017817658522
Unit Count	1.0 count
Water Resistance Level	Water Resistant
Wireless Technology Type	Bluetooth

Bose QuietComfort 20 Acoustic Noise Cancelling Headphones for Apple Devices - White

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