This equipment has stopped working within 10 days of purchase. What should i do next?

Hi, All Indetouch medical devices come with warranty card with contact details of the manufacturer in it. Simply call the customer support number and within the warranty period you will get a free replacement in case of any defects. You can also Google search for "Indetouch Exporters Enterprise" to contact them directly.

What is the difference between uva and uvb plz tell.

Thanks for Contacting Indetouch Exporters Enterprise. Indetouch UVA and Narrowband UVB devices are specially manufactured for treating Vitiligo / Leucoderma, Psoriasis and many other skin problems. These devices are equipped with UVA and UVB light from leading brands like PHILIPS Europe, Sankyo-Denki Japan which are CE certified and for medical application only. The difference between UVA and UVB phototherapy is that UVA devices (commonly called PUVA) emit UVA light of wavelength 365nm and UVB light devices emit light of wavelength 311nm (Commonly called Narrowband UVB). Both these lights are recommended by skin doctors for treating skin problems like Vitiligo, Leucoderma, Psoriasis, Eczema etc. One more important difference between these two models is that, UVA light therapy (PUVA) generally requires medication (Eg: psoralen) along with the therapy procedure where as NB UVB does not require any medication and can be directly taken.

Can you please share a photo of it's under side

Yes, please contact or Google search for "Indetouch Exporters Enterprise" for details.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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NBUVB Phototherapy Handheld Device | 5 YEARS WARRANTY | Light Therapy Treatment For Skin Problems Psoriasis, Vitiligo, Eczema, Dandruff | Inbuilt CE Certified NBUVB 311nm Lamp | Consultation On Request

Product ID: 76404288

💡311nm Narrowband UVB Lamp

🖐️Handheld & Portable Design

🛡️5-Year Manufacturing Warranty

R3560

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

✨ Glow Beyond Limits: Your Portable Prescription for Radiant Skin 🖐️

TRUSTED DURABILITY - Backed by a 5-year warranty, ensuring long-term skin wellness without worry.
SCALP CARE ATTACHMENT - Detachable comb for targeted scalp treatment—because your skin deserves full-spectrum care.
COMPACT USER FRIENDLY - Ergonomic handheld device designed for effortless home use—plug, play, and glow.
PRECISION 311 NM UVB LIGHT - Clinically proven wavelength targets psoriasis, vitiligo & eczema with pinpoint accuracy.
MULTI SKIN CONDITION THERAPY - Effective treatment for psoriasis, vitiligo, eczema, dandruff & leucoderma in one device.

The INDETOUCH NBUVB Phototherapy Handheld Device delivers targeted 311nm narrowband UVB light therapy, clinically effective for treating psoriasis, vitiligo, eczema, dandruff, and leucoderma. Designed for convenient home use, it features a compact, plug-and-play design with a detachable scalp comb attachment. Certified and backed by a 5-year warranty, this device combines medical-grade technology with user-friendly portability to empower your skin health journey.

Specifications

Asin	B06XF71LQK
Best Sellers Rank	#17 in Light Therapy
Date First Available	28 February 2017
Is Discontinued By Manufacturer	No
Item Dimensions Lxwxh	25 x 4 x 3 Centimeters
Item Model Number	PUVA-311-SPLWRNTY
Item Weight	700 g
Manufacturer	Indetouch Exporters Enterprise
Net Quantity	1.00 Pack
Product Dimensions	25 x 4 x 3 cm; 700 g

Reviews

User

Good quality

24.06.2026

User

Great Product and Customer service.

Quick delivery.... Excellent customer service.

13.04.2026

User

Good product

Good quality product

14.03.2026

User

Ease of use

Product is of good quality, easy to handle.

2.03.2026

User

Four Stars

Trying

25.11.2017

User

The packaging is correct and once I pluck it it’s not working

I have received a product which didn’t work & I tried to returned it but it’s not possible. I don’t even want to give a single rating about thisContact me asap

11.09.2026

User

Value for money

An excellent product. It quality is very good with ergonomic design. Product manual has the guidance of usage in different types of skin ailments.

6.01.2026

User

Indetouch

Very nice product.

27.03.2026

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R3560

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

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