What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.

Why does my doorbell still show low battery or a decrease in battery level even after being wired?

Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to "Bypass Existing Chime" mode.

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🔔 Elevate your doorstep security with next-level clarity and convenience!

POWER YOUR WAY - Flexible dual power options—choose battery freedom or reliable hardwire connection.
CRYSTAL CLEAR 2 K VIDEO - See every detail with ultra-high definition clarity that leaves no visitor unnoticed.
24 7 WIRED RECORDING OPTION - Never miss a moment with continuous recording when hardwired, perfect for round-the-clock peace of mind.
SMART HUMAN MOTION DETECTION - Stay ahead with AI-powered alerts that distinguish people from pets and objects.
EFFORTLESS QUICK RELEASE BATTERY - Swap batteries in seconds without hassle, keeping your security uninterrupted.

The eufy Security Video Doorbell Camera C31 delivers stunning 2K FHD video quality with flexible power options—battery or hardwired (16~24V). Featuring a quick-release 6500mAh battery for easy swaps, smart human and motion detection, and 24/7 recording capability when wired, it’s designed for seamless installation and reliable, intelligent home monitoring.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

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The delivery time was excellent, and the packaging was secure.

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Indoor/Outdoor usage	Outdoor
Compatible devices	Smartphone
Power source	Battery Powered
Connectivity protocol	Wi-Fi
Controller type	Iris
Mounting type	Wall Mount
Video capture resolution	2K
Colour	Black
Number of items	1
Included components	doorbell battery
Effective video resolution	1440 Pixels
Item dimensions L x W x H	14.8 x 5.3 x 3.1 centimetres
Manufacturer	eufy
Part Number	T8223
Product Dimensions	14.81 x 5.26 x 3.12 cm; 399 g
Item model number	T8223
Style	Battery or Wired, 6500mah Quick Release
Special Features	HD Resolution
Batteries included?	No
Batteries Required?	No
Battery Cell Type	Lithium Ion
Item Weight	399 g

eufy Security Video Doorbell Camera C31, 2K FHD Battery or Hardwire Powered(16~24V), Easy to Install, Quick-Release Battery, Live Video Call, 24/7 Recording(Wired), Human & Motion Detection

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