Freo X Plus Robot Vacuum and Mop, 7-Week Dust Storage, 7800Pa Suction, Zero Tangles, Tri-Laser Obstacle Avoidance, LiDAR Navigation, Self Vacuum Cleaner for Pet Hair, Hard Floor, Carpet

I've been using the Narwal Freo X Plus for about a month now and I am so sad I waited so long to get it. It surpassed my expectations. It offers multiple speeds/suctions or the vacuum, which is great when I want to set it on at night! The little spinning hair arms grad all the hair in corners and under chairs. Even on the quietest and lowest suction setting, it still picks up all the dog hair and dirt my golden retriever leaves behind. What really impressed me was how well it corrects itself when my dog gets in its way or when it gets stuck on my mini carpets. The mapping feature is spot-on; it mapped my house perfectly, and the app is customizable and easy to use. Despite its size, the canister holds a surprising amount of dirt/hair and the roller has not gotten any of mine or my dogs hair wrapped in it! The water tank is a bit on the small side, and while I haven't used the highest mop setting, I wouldn't say the mop is fantastic. However, it does a good job of getting surface dust and dirt, so when I come home, my floors are dog hair-free and shiny! The sleek white design adds a modern touch, and considering its price, I'm honestly very impressed with the overall performance. If you're looking for a reliable vacuum that does a solid job, especially with pet hair, the Narwal Freo X Plus is worth considering.

Update: Right after i posted this, the map changed. It’s like an algorithm update happened because now the furniture on the walls show up as walls. Much preferred it before, where rooms actually looked like rooms. It’s possible that adding my dining room table triggered the remap. But it doesn’t explain why furniture is seen as the perimeter of the room now when before it wasn’t. This makes it marginally more confusing and harder to use no go zones etc cleanly. And because the edges are jagged, it’s harder to be certain the map isn’t changing on me. It’s been years since I had a robot vacuum and wow has the mapping and navigation technology come a long way! My last Ecovac’s map would always get messed up. With my Narwhal, it missed one room during the original mapping (had to delete and remap), but other than that its map and navigation are rock solid. The map never changes. When i move the vacuum it manages to figure out exactly where it is. The vacuum first goes around the edge of the room and gets all the nooks and crannies. During this time it may lightly bump into things. My cat’s low profile bowl got pushed several inches —not a big deal. Its side brushes did touch my cat while she was eating. Generally she stays out of its way. Beyond the edge cleaning, it doesn’t bump into anything and does neat, close rows back and forth, never touching the edge it already did. Object avoidance overall is impressive especially at this price range. The side sensors are placed low, which is also helpful to avoid low things. However, it will get tangled with cords, particularly small ones. So you will need to practice good cord management or place a no-go zone. (Which I trust, due to the solid map and navigation.) It does use LIDAR so I try to leave the light on for it. I have not tried the mop but i have a low pile rug and there is hardly any clearance between the mop and the rug, so I feel like I wouldn’t mop at the same time as vacuum ever. Oh, and the compression technology works, even if you don’t use the expensive baggie-filter combos. I just empty the container with the filter. Not sure how long it can go without emptying, but I can certainly go more than one week despite all my pet hair, long hair, and leaves. The main roller brush is truly tangle free. There is nothing you can do about side brushes though other than pop them off. The first time i ran it, there was such a build up of cat hair that it formed a tight hairball that could not enter the bin through the tiny hole (see picture). Other than that initial day i never have a problem. Oh it also has child lock, for those cats inclined to play with it (haven’t seen this come into play but like the idea). Best purchase in a long time. Oh, one other long unsolved problem besides the cords is that it has trouble with under 1” metal feet, such as the legs of my bar chair. It does crawl over them but has difficulty. This is nothing new or unique to this vacuum though. Overall I love it esp. for this price!

Great aesthetically, perfect for a condo. Not too loud. Mop function is not bad, although struggles a bit to get rid of stains on tiles.

We have been using this NARWAL Freo X Plus Robot Vacuum and Mop for a month now. We use it to vacuum nearly every morning over the main living area of the house. It runs about an hour 45 minutes to clean about 1,600 square feet of tile. We have not used it in the main or guest bedrooms or office area, so far, as these are less frequently visited by our pets. We bought this unit for use as a vacuum and have not tried the mop, no plans to do so. Set up was fairly easy. Download the app on your phone. No problems with Narwal or app connecting to wi-fi. The app is not the most intuitive interface I've seen, but not too bad. Did not take Narwal very long to create a map of the area we use it to clean. One thing I learned was make sure you prepare the area to be mapped BEFORE you start the mapping or cleaning. Narwal cannot handle small throw rugs, or puppy pads, that do not have stiff backing. It does fine with larger floor mats that have enough backing to stay flat on the floor when Narwal goes over it. Position power cords next to baseboards or up out of the way so they are not pulled into Narwal. No string or thin cords. It does identify larger objects and navigate around but best to pickup any smaller objects. Position chairs and furniture so Narwal can access the desired area. We have 2 dogs, one a long hair fur factory, and a long hair cat. It is amazing how much hair Narwal picks up daily. Does a nice job with sand or dirt tracked in too. No problems with hair tangling or jamming brush. Vacuum power will adjust up or down automatically as needed, higher on carpet, lower on tile. It is not too noisy when operating on the lower power setting which is sufficient on hard surfaces. Battery life seems a plus, Narwal still has over 70% charge after vacuuming 1 3/4 hours. I would imagine that the charge would be used faster if you are cleaning a lot of carpet as Narwal will adjust to higher power vacuum on carpet. This model does not have the base station that empties dirt from the robot into a receptacle or bag. We did not want a model that required regular replacement of a bag. This model collects the dirt and hair in a container inside the vacuum. Narwal advertises that this bin will store up to 7 weeks of hair/dirt through use of compression. While the unit does automatically go through a compression cycle after each cleaning, we simply take the bin out of the unit, dump it and clean the filter after every use, very easy. There are more sophisticated models available, but for our needs and intended use this model works very well.

Worked as expected for 2 weeks, I liked the cleaning features and the moping was very efficient with only 2 drawbacks: 1)It doesn’t identify cables it will get tangled. 2) Mapping is not good it doesn’t identify walls correctly, had to run the map several times in order for it to work On the 3rd week it started with a constant “side brush” error I tried replacing them even though I only had it for 3 weeks and it didn’t work, did several restarts and factory restore and the error was constantly showing stopping the cleaning session after just a couple of minutes. If it wasn’t for this it was a decent experience for a “cheap” vacuum. I returned the product and I’m not planning to buy anything back from Narwal. Decent experience but there are other brands with better mapping and cable detection.