Question 1

The manual says that "in programming mode" the light is yellow.  I don't see this - I see red.  Is this correct?

Accepted Answer

Hello, the yellow light flashes to enter the programming mode * 999999 #, follow the steps to program, for example, after adding a card user, the light is yellow. You can check whether the steps are correct, whether you can add users or complete other programming normally. If you have any other questions, you can contact us by email, and we will get back to you within 24 hours.

Question 2

The manual says that in stand-by the light is bright red - on my unit it is flashing - is this a problem?

Accepted Answer

Hello, the indicator light is flashing red in standby. If you have any questions, please feel free to contact us and we will reply you within 24 hours.

Question 3

Hi,  Please could you advise correct power supply for this keypad

Accepted Answer

Dear customer,
Thank you very much for your question.
The Retekess T-AC04 access control keypad support 12-24VDC power, but we suggest you use 12V. It will be better for the long time use. 
Hope it can help you. If it doesn't help, you may go to the product page, find the "Sold by Retevis Direct" under "Add to Cart" on the right side of the product page, click on “Retevis Direct”, then click the button "Ask a question" to reach out to us, we are always here for you.
We are the professional access control manufacturer, if you have any questions, please contact us freely.
Best regards，
Karen

Question 4

Can the cable-entry be top of keypad, or does it have to be from the rear?

Accepted Answer

Hello, generally speaking, the cable will be out from the rear. If you want cable-entry be top of keypad, you need to take some steps to get through the middle part to the top.  
Any further question, please email us freely and we are always here for you.

ASIN	B07CYNLF96
Best Sellers Rank	77,495 in DIY & Tools ( See Top 100 in DIY & Tools ) 109 in Home Alarm Systems
Brand	Retekess
Colour	Metallic
Country Of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (1,062)
Display Type	LED or LCD
Included Components	Access Control, Toolkit, User Manual
Item Dimensions L x W x H	7.5W x 2.5H centimetres
Item Weight	0.67 Kilograms
Manufacturer	Retekess
Manufacturer Part Number	EUF1322D
Material	Metal, Zinc
Model Number	EUF1322D
Number of Items	1
Operating Temperature	60 Degrees Celsius
UPC	609378744143

Retekess T-AC04 Access Control Keypad, Door Entry Keypad

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