Why doesn't this power bank wirelessly charge my phone properly?

1. Only for iPhone 12-16 Series 2. Please check whether there is a metal foreign object behind the phone. Reposition it to ensure alignment with the induction coil 3. Please use a magnetic case or remove the case 4. Please restart the phone

Why can't my charging power reach 7.5W/20W?

1. When charging wirelessly, please note that this power bank is only designed for the iPhone 12-16 Series 2. When charging wired, please ensure the cable and device support 20W or above 3. Please charge in a ventilated environment

How to avoid overheating?

1. Avoid using your smartphone while charging, especially when its battery is low or using power-intensive apps. Please closely monitor the temperature of your smartphone and power bank. 2. Please charge in a well-ventilated place.

How to charge the power bank properly?

1. For best results, please use a 5V/3A 9V/2.22A 12V/1.67A or above specification PD charger and a USB-C to C Cable to charge the power bank. 2. Do not use uncertified or incompatible power adapters and charging cables

Why does my power bank provide less power than expected?

Since AC/DC conversion and circuit heating consume about 40% of the capacity, a fully charged 10000mAh power bank will provide about 6250mAh to your devices. Also, avoid using power-intensive apps while charging.

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Nexode 10000mAh MagSafe Wireless Power Bank PD 20W Fast Charging

Product ID: 726538992

Details

Battery capacity
10000
Brand
UGREEN
Colour
Black
Connector type
USB Type C
Special feature
Fast Charging

⚡20W PD fast charging

🔋10000mAh capacity

🧲MagSafe magnetic snap

R1093

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧲 Stay charged, stay connected — power that sticks with you!

DUAL FAST CHARGING - Simultaneously power two devices with 7.5W wireless + 20W USB-C PD wired output.
ALL DAY POWER BOOST - Charge iPhone 15 up to 1.9x on a single full charge—stay unplugged longer.
SLEEK TRAVEL READY - Compact 222g design slips into any bag, perfect for on-the-go professionals.
MAGNETIC SNAP CHARGE - Effortless alignment with powerful MagSafe grip for slip-free wireless charging.
PREMIUM SILICONE TOUCH - Soft, scratch-protective finish that feels as smooth as your style.

The UGREEN Nexode 10000mAh MagSafe Wireless Power Bank delivers seamless MagSafe-compatible wireless charging up to 7.5W and wired PD fast charging at 20W. Designed for iPhone 12-16 series, it offers nearly two full charges for iPhone 15, dual-device charging, and a compact, lightweight silicone body that protects your phone while on the move. Ideal for busy professionals craving reliable, stylish power anywhere.

Specifications

ASIN	B0CH33F5P2
Amperage	3 Amps
Antenna Location	Phone
Battery Capacity	10000
Battery Cell Type	Lithium Polymer
Battery Weight	140 Grams
Best Sellers Rank	9 in Mobile Phone Portable Power Banks
Brand Name	UGREEN
Colour	Black
Compatible Cellular Phone Models	Apple iPhone 15
Compatible Devices	iPhone 17-12 Series
Compatible Phone Models	Apple iPhone 6S Plus, apple iphone 7
Connector Type	USB Type C
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (14,582)
External Testing Certification	INMETRO: 0000; ANATEL: 0000; Não aplicável
Global Trade Identification Number	06941876229192
Is Electric	Yes
Item Dimensions	10.6 x 6.8 x 1.3 centimetres
Item Dimensions L x W x Thickness	18L x 10W x 2.8Th centimetres
Item Weight	222 Grams
Manufacturer	Ugreen Group Limited
Manufacturer Part Number	25919
Model Name	25919
Model Number	PB561
Number of Batteries	2 Lithium Polymer batteries required. (included)
Number of Items	1
Number of Outlets	1
Number of Ports	1
Other Special Features of the Product	Fast Charging, Lightweight, Over Charging Protection, Short Circuit Protection, Wireless Charging
Output Wattage	20 Watts
Portable	Yes
Power Source	Corded Electric
Product Warranty	2 year manufacturer
Reusability	Rechargeable
Unit Count	1.0 count
Voltage	5 Volts
Warranty Type	No Warranty
Wireless Charging Standard	MagSafe, Qi

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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R1093

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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