Why doesn't this power bank wirelessly charge my phone properly?

1. Only for iPhone 12-16 Series 2. Please check whether there is a metal foreign object behind the phone. Reposition it to ensure alignment with the induction coil 3. Please use a magnetic case or remove the case 4. Please restart the phone

Why can't my charging power reach 7.5W/20W?

1. When charging wirelessly, please note that this power bank is only designed for the iPhone 12-16 Series 2. When charging wired, please ensure the cable and device support 20W or above 3. Please charge in a ventilated environment

How to avoid overheating?

1. Avoid using your smartphone while charging, especially when its battery is low or using power-intensive apps. Please closely monitor the temperature of your smartphone and power bank. 2. Please charge in a well-ventilated place.

How to charge the power bank properly?

1. For best results, please use a 5V/3A 9V/2.22A 12V/1.67A or above specification PD charger and a USB-C to C Cable to charge the power bank. 2. Do not use uncertified or incompatible power adapters and charging cables

Why does my power bank provide less power than expected?

Since AC/DC conversion and circuit heating consume about 40% of the capacity, a fully charged 10000mAh power bank will provide about 6250mAh to your devices. Also, avoid using power-intensive apps while charging.

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Nexode 10,000mAh MagSafe Wireless Power Bank PD 20W Fast Charging

Product ID: 726538992

Details

Battery capacity
10000
Brand
UGREEN
Colour
Black
Connector type
USB Type C
Special feature
Fast Charging

⚡20W USB-C PD fast charging

🔋10000mAh high-capacity battery

🧲MagSafe magnetic snap-on alignment

R1109

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🧲 Power up your day, wire-free and worry-free!

ALL DAY POWER BOOST - Charge iPhone 15 up to 1.9x on the go—never run low during your busiest days.
SMART SAFETY FEATURES - Built-in overcharge, short circuit, and temperature controls keep your devices safe and cool.
DUAL FAST CHARGING MODES - Simultaneously power two devices with 7.5W wireless & 20W wired PD charging—maximize efficiency.
EFFORTLESS MAGNETIC SNAP - Securely attaches to iPhone 12-16 series for perfect wireless charging alignment—ditch the cables.
SLEEK TRAVEL READY DESIGN - Compact 222g silicone body slips into any bag or pocket with premium scratch protection.

The UGREEN Nexode 10000mAh MagSafe Wireless Power Bank combines a high-capacity lithium polymer battery with 20W USB-C PD fast charging and MagSafe magnetic alignment for seamless wireless charging of iPhone 12-16 series. Its compact, silicone-coated design offers portability and device protection, while dual charging modes and advanced safety features ensure efficient, reliable power on the move.

Specifications

ASIN	B0CH33F5P2
Amperage	3 Amps
Antenna Location	Phone
Battery Capacity	10000
Battery Cell Type	Lithium Polymer
Battery Weight	140 Grams
Best Sellers Rank	5 in Mobile Phone Portable Power Banks
Brand Name	UGREEN
Colour	Black
Compatible Cellular Phone Models	Apple iPhone 15
Compatible Devices	iPhone 17-12 Series
Compatible Phone Models	Apple iPhone 6S Plus, apple iphone 7
Connector Type	USB Type C
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (15,233)
External Testing Certification	INMETRO: 0000; ANATEL: 0000; Não aplicável
Global Trade Identification Number	06941876229192
Is Electric	Yes
Item Dimensions	10.6 x 6.8 x 1.3 centimetres
Item Dimensions L x W x Thickness	18L x 10W x 2.8Th centimetres
Item Weight	222 Grams
Manufacturer	Ugreen Group Limited
Manufacturer Part Number	25919
Model Name	25919
Model Number	PB561
Number of Batteries	2 Lithium Polymer batteries required. (included)
Number of Items	1
Number of Outlets	1
Number of Ports	1
Other Special Features of the Product	Fast Charging, Lightweight, Over Charging Protection, Short Circuit Protection, Wireless Charging
Output Wattage	20 Watts
Portable	Yes
Power Source	Corded Electric
Product Warranty	2 year manufacturer
Reusability	Rechargeable
Unit Count	1.0 count
Voltage	5 Volts
Warranty Type	No Warranty
Wireless Charging Standard	MagSafe, Qi

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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1 month ago

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R1109

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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