Is the new pump better?

We tested lots of pumps and we think this works very well. Our peel solution is very effective, but requires specialized packaging. If solution pump stops dispensing, gently push the tip of a straighten paper clip into the small hole on the bottom of the bottle. We use an airless pump and removing the excess air will restore function.

When i first took the cap off the pump a teaspoon of product splashed out. then the pump wouldn't work at all. i lost a lot. how does pump work?

Oh..that happened once but it eventually worked. I would see if they’ll replace the kit ..usually pump works fine.

What does glycolic do for your skin?

It dissolves the top layers of dead skin and sebum that clogs the pores and leaves the skin looking dry and dull.

Is this the newest version? (relaunched 2016(?), jojoba instead of microbeads, etc)

I’m so sorry but I really don’t have any idea. However I have called the phone number, and spoke to ELLEN LANGE myself and she will be very happy to answer all your questions.. the phone number should be on your bottle

Desertcart Logo

Deliver to South Africa

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.