My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Soundcore Wireless Bluetooth Headphones by Anker A20i, Bluetooth 5.3 Headphones, App, Custom Sound, 28H Playback, Clear Calls with AI, Single Headphone Mode, Designed Portable

Product ID: 724666310

Details

Brand
soundcore
Colour
white
Ear placement
In Ear
Form factor
In Ear
Impedance
16 Ohms

🎧Bluetooth 5.3 for seamless wireless

🔋28H total playback with fast charge

🎚️22 customizable sound presets

Description

🎧 Elevate your sound game with the A20i—where style meets unstoppable playtime.

TAILOR YOUR SOUND - 22 preset EQs + exclusive BassUp tech via app for a personalized audio vibe.
EPIC ALL DAY PLAYTIME - Up to 28 hours with charging case + 2 hours from just 10 minutes charge—never miss a beat.
NEXT GEN BLUETOOTH 5 3 - Ultra-stable connection within 10 meters for flawless streaming and calls.
COMPACT LIGHTWEIGHT DESIGN - Sleek, portable, and comfy for marathon listening sessions on the go.
AI POWERED CRYSTAL CLEAR CALLS - Dual mics with AI noise reduction keep your voice sharp in any environment.

The Anker A20i Wireless Bluetooth Headphones combine cutting-edge Bluetooth 5.3 technology with 28 hours of total playback, fast charging, and 22 customizable sound profiles via the Soundcore app. Designed for professionals on the move, they feature AI-enhanced clear calls, a lightweight ergonomic build, and a compact carrying case, making them the ultimate companion for immersive audio and seamless communication.

Specifications

ASIN	B0BTY9J6L2
Additional Features	Fast Charging
Age Range Description	Adult
Antenna Location	music
Audio Driver Size	6 Millimeters
Audio Driver Type	Dynamic Driver
Battery Average Life	9 Hours
Battery Charge Time	28 Hours
Best Sellers Rank	#3,740 in Electronics ( See Top 100 in Electronics ) #46 in Open-Ear Headphones
Bluetooth Range	10 Meters
Bluetooth Version	5.3
Brand	soundcore
Built-In Media	Cable
Cable Features	Without Cable
Carrying Case Battery Average Life	28 Hours
Carrying Case Color	White
Carrying Case Material	Anchor
Carrying Case Weight	0.05 Pounds
Color	white
Compatible Devices	[INF] Wireless Devices
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Physical Buttons
Controller Type	touch control, multimedia control
Customer Package Type	FFP
Customer Reviews	4.4 4.4 out of 5 stars (1,601)
Earpiece Shape	Rounded Tip
Enclosure Material	anchors
External Testing Certification	/
Frequency Range	20Hz - 20,000Hz
Frequency Response	2020000 Hz
Headphone Folding Features	In Ear
Headphone Jack	It has no jack
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Is Autographed	No
Is Electric	No
Item Weight	0.09 Pounds
Manufacturer	Anker
Model Name	A20i
Model Number	A3948
Noise Control	None
Sensitivity	99 dB
Series Number	2
Specific Uses For Product	Entertainment
Style Name	Minimalist
Theme	Audio
UPC	194644124458
Water Resistance Level	Water Resistant
Wireless Technology	Bluetooth

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews