DEEBOT X9 PRO Omni Robot Vacuum, OZMO Roller Instant Self-Washing

5 stars are not nearly enough. I researched the living daylights out of robotic vacuum & mop combo units and just vacuum alone. First off I am going to say this is a review of the T5 not the 950. As for none existent tech support I disagree. I CALLED AND ASKED WHAT IS THE DIFFERENCE BETWEEN THE T5 & the 950. Guess what folks they were extremely honest and did not know and promised to email me the answer. They did within 4 hours, more like 3 hours. Again pure honesty, they told me it is the same as the 950 but was released in April of 2020 at a lower price point with a new name and a little different look. The price difference is $100.00 less I bought the T5 for $599.00 This blew the Roborock 6 with weaker suction, less battery capacity and smaller mop tank at a higher price right out of the water! Robot arrived well packaged and easy to set up. Could not wait and it was over half way charged so I let it build its map. I have a small home 1,150 square feet under air, that also means a less open more challenging floor plan to navigate. It also equates to less to clean but much more work as well. When researching I knew the sensors had to be top notch. See today’s picture from the app. The T5 navigated everything perfectly and got under things vacuuming and mopping even I can not, like our king size bed! Move that around? No thanks! The T5 cleaned under the couch and other furniture like a champ and never once got hung up and has always returned to the charging base without issues. The charging base is between a rocking chair and an entertainment center it has 6 inches to spare on either side and always makes it back. Suction is incredible and it picks up long human and cat hair perfectly as well as litter and litter dust really well. No tangles, beater brush is easy to clean. Since the unit comes with a suction plate and my house is mostly tile I removed the beater brush and it picks up all the same stuff the same. My house is all tile with one large throw rug in the living room, the do not mop function works perfectly it auto detects the carpet and avoids it. The do not mop zone which I manually set in the software helps The T5 work faster and avoid carpets easier. Avoidance zones work perfectly like the mat in front of the litter box. Pick up an errant cat log and I can only imagine the hellscape to follow. We have two cats and they love watching the robot work until it comes right at them then the backs go up and a cat moving in reverse follows Lol. Then the T5 turns and the cats relax and follow him. I named ours Chopper after the Star Wars droid. It mops the Kitchen pads we use to stand on but will not mop a small rug in the kitchen. It will climb a thick door mat with deep raised dirt catching pockets and It will suck it clean. The unit is powerful but it’s drop sensors gave up while it was trying to eat a flip flop it perched on top of it cockeyed and declared it needed its drop sensor cleaned Lol. Keep iPhone type cords away from it or anything smaller than a network cable it tries to swallow them like a shark. The mop works great in it’s intended role which is a wet dust type mop sorry gonna take old fashioned elbow grease to get up dried staines but who in their right mind would expect more from the design anyway???? All in all very satisfied, left the house today to pick up supplies for the first time in 3 weeks, set the robot to clean the house and then watched it work from across town on the app and set the do not clean avoidance rectangle around the litter box just to be safe as I was unsure what may or may not be present like a cat log on the floor. I did this via the app and a cellular connection. See today’s partial cleaning had to close both bathrooms and my home office to keep the cats out of mischief. Pretty darn cool! Wish we could change the voice and phrases. When it starts it says “STARTING THE CLEAN” I like the way this T5 informs you of what it is doing and the intended action it is preparing to take. This can be turned off and volume can be controlled via the app. Hope this helps someone in their decision making. Today is Sunday May 31st 2020 I will update this review as time goes on but 3 days into this unit testing all the features and I am beyond satisfied. It’s vacuuming and touch up mopping has freed me up allot already, I used my spare time today to cut and weed eater both mine and my neighbors lawn! Hey ECOVACSHOME how about putting this tech into a lawn mower? From what I see out there now you can crush the current players with this tech of yours!

I've rarely been a first adaptor of technology. I usually want manufacturers to work out the kinks before I invest my money. This is the first robot vacuum that I've ever purchased, as of 2021. I got this for myself, my wife, and our baby. With a dog and 2 cats, since having a child, our home has needed much more vacuuming and I was over it. So after much research, I landed on purchasing this robot vacuum from ECOVACS. All-in-all, this thing is awesome! We absolutely have mostly stopped manually vacuuming since this companion entered our home. We only use a manual vacuum to occasionally touch up our floors, such as around the edges of the floor, in hard to reach areas that the robot vacuum can't reach/fit into or if we break something, like a glass, that needs immediate attention. Still, we rarely manually vacuum despite this. However, it's important that you appropriately set your expectations for what you receive when purchasing this vacuum. First off, this vacuum is NOT a ticket to get out of jail from all vacuuming responsibilities. You do not set it and forget it, regardless of which robot vacuum you buy. Like all vacuums, this vacuum requires maintenance and the sooner that you get in check with this, the sooner you won't get disappointed. You will need to empty its dust tray/bin (where all the stuff it vacuums up goes) after each and every use. Transalation: it's not a bottomless pit where everything it vacuums up goes to be stored. Yes. The success of this vacuum is entirely dependent on your ability to empty what it vacuums up. Secondly, you need to regularly clean its brustles and brush. Hair (of all kinds) wraps up around the vacuum's brush and can prevent it from spinning. You need to remove that hair regularly to maintain the vacuum's ability to clean your floors. Fortunately, ECOVACS provides a tool to help you in this pursuit that you shouldn't ever lose because it attaches to the vacuum itself, underneath the flip-up lid on top of it. Thirdly, while this vacuum also mops, it doesn't sanitize your floors. Instead, it uses water and an absorbent pad to pickup any fine dust that the vacuuming left behind. It doesn't heat up the water. It's not steam. It's water. You can't add any cleaning detergent to it to enable it to kill bacteria, such as alcohol, vinegar, soap, bleach or any mopping detergent, like Pinesol. You should not expect it to mop your floors in the traditional sense. This is not the purpose of the mopping capabilities of this vacuum. HOWEVER, while this is different, it shouldn't deter you from purchasing this robot vacuum. Instead, interpret the vacuum's mopping capabilities as an enhancement to its vacuuming function. It definitely complements its vacuuming ability to pickup fine dust/dirt and "present" clean floors. Bottom line: it does a tremendous job of vacuuming floors. If maintained well and used appropriately, it will do an excellent job of vacuuming your floors. This vacuum is AWESOME on both tile and carpet. It's dynamic power control is excellent. I plan to purchase from ECOVACS again to get a robot vacuum for our upstairs. I'm very pleased with this vacuum and would definitely purchase it again. Lastly, please note that I did not receive any compensation whatsoever for this review. I purchased this vacuum with my own money. In fact, I mostly only post negative reviews on Amazon (check my profile), but I was so impressed by ECOVACS that I needed to post this review to let others know that it's legit. I absolutely recommend this robot vacuum. (2021.09.14) UPDATE: One thing you need to do differently with this vacuum is, before you run the robot vacuum, you'll need to clear your floors of anything it might get stuck on, such as usb chargers, loose clothes, blankets, etc. Also, you might find that the vacuum can get stuck on things you wouldn't initially expect. For example, our coffee table has thin (3/4 inch square) chrome, metal legs that are connected horizontally along the floor by the same type of chrome metal bar. This is the one spot in our home that the vacuum gets stuck on. We solved this issue by placing thick, heavy books at each end of our coffee table by these metal bars. This way, when the vacuum approaches them, it senses the books and doesn't attempt to go over the metal bars anymore. Tip: We set up our vacuum to clean our floors at 3am each night (you'll be surprised how much dirt it sucks up everyday, but we do have a dog, 2 cats, and a baby). So, before we go to bed, we make it a point to pickup or move any loose items on the floor that might get in the way of the vacuum, as well as position the two heavy books to prevent the vacuum from getting stuck. Other than these things, the vacuum is able to go over or maneuver around most things. You'll figure this out on your own as you use it. Lastly, I'm being picky on this one. My only annoyance with the vacuum - and admittedly, this is petty - is when the vacuum talks to you, it sometimes says things somewhat loud and other times softly. Again, not a big deal. I just wish the vacuum's voice had a consistent volume level. This doesn't interfere with the robot vacuum's primary purpose - vacuuming.

When this works, it actually does a pretty good job. The app is just absolutely frustrating. It does not make sense half the time. Can I please just have a a way to select each room and when to mop? Instead you have things like scenario clean or "intelligent" clean that are just pointless. Additionally, this will get tangled on cables as well as small or thin rugs. If your rugs are not stuck on, this will be a problem. I have had more errors or faults int he two weeks than actual successful cleaning sessions. If you have kids or lots of non-stuck rugs, I would not recommend. Edit: Giving the team an extra two stars for excellent customer support and the updates to the app have significantly become better. It's easier to edit and set cleaning routines.

Long review but also expensive item so hear me out: This thing is amazing! Of course it is not going to clean every single little corner the same way a person would but it does such a good job and makes a huge difference in my daily routine. I programmed it to clean very early in the morning so I wake to a vacuumed and mopped house. I have a large house and 3 long coat German Shepherds so the amount of shedding is crazy. Even with all that hair, I have not found one single hair tangled around the brush. My other robot vacuum gives me a tangled hair error every day and I have to clean it before it can work again. The station has separate tanks for clean and dirty water. I usually empty the dirty water and refill the clean water about every two days and that is about all you need to do. It also has a separate container for cleaning solution, so the machine adds it automatically. The roller cleans itself while it is mopping and it stops and goes to the station to clean the mop and tank and then picks up where it left off so it's not just spreading dirty water around the house, WHAT?! 😍 The app has so many settings that I definitely recommend taking some time to explore everything. You can schedule cleanings, adjust how it cleans different areas, use voice commands and even see what the robot is seeing through the camera in real time. The AI also learns the layout of the house and seems to adjust depending on which areas need more cleaning. It moves well around furniture, gets close to the edges and lifts the mop when it goes over carpet. I still do a deeper mopping myself every few days with more products, especially because of my dogs but for daily cleaning this has been incredible. I really cannot say enough good things about it. Waking up to clean floors every morning is such a blessing!

Update April 2022: I've had this robot for just over a year and have learned all of the functions, etc. I clean it regularly and use it about 2x per week. Two weeks ago the suction gave up. One year and one month after our hase. I cleaned it, replaced parts and did all of the usual troubleshooting. Nope. Still doesn't work. I contacted Ecovacs thru the live chat option on the app. They had me do the same things I already did. When that didn't work, they told me I would have to get it checked out by another company at my expense or upgrade my vacuum. Why would I want an even more expensive model if they fail just after the warranty period? Original Post: Very happy with my little helper! I was excited to try a new model of Deebot when my old original died. I saw this one and was excited for the mapping (I loved my last one, but had to put physical barriers up since I have an open concept one floor house he couldn't clean in one rotation so I had him do it in sections). The first house mapping takes time, but worth it overall. I have used it for 6 months and everything has been good until a recent glitch in the app. My app shifted the set areas slightly off from the house outlines so when I tell Deebot to clean an area, it cleans half that area and half of the area next to it. Now I just have to use the custom mapping and select an area to clean by placing a rectangle over the area until I have time to remap my house (original mapping took 3 hours to complete in an empty house - can't do that during the summer). A minor set back, but I realize no electronic gadget is perfect and at least I don't have to set up physical barriers anymore. Overall, he cleans and cleans well so these minor frustrations are worth it. And this model is significantly better than my last model. I can have it clean just areas I want it to when I want it to (like around my sugarglider cage or just the kitchen after baking/cooking). Would I purchase a mapping model again? Absolutely 100000%. Makes my life so much easier. I have yet to try the mopping mode, but a little robot will never be able to mop extremely well no matter the brand, so I just haven't.

So far so good. I will update this review after i have more time with it. I watched a bunch of review videos on youtube on best robot mop and vacuum combos prior to purchasing. I was between this and a couple of others. Initial concerns i had with this were with its navigation system that other reviewers had pointed out. So far it seems to be just fine. If you do an initial mapping and it doesn't pick up an area and you later remove the junk that was blocking it, then it will remap that area next round and pick up in the missed area next time. So this was a plus and placated my concerns with its navigation. Second concern i had is with pet hair tangling. Only time will tell. None of the reviewers i found did an extensive review where they had 2 dogs and a cat in their house like me; most reviewers seemed to just run this some pet hair once and called it good from there so i didnt really buy it; the problem with pet hair in my opinion can only be seen overtime. So i will update the review a couple months later to see how well this does. I upgraded from a roomba j7 and got tired of the pet hair tangling the rollers and always having to maintain it after every other vacuuming; also the roomba j7s side brush would always get tangled. So i will see if over time the side brush on this gets tangled. apparently with the way the side brush was designed on this the hair is supposed to roll downward off the sidebrush and this prevents the hairs from tangling on it; so we shall see. Apparently roller styled robots mop the best, and so far it is far better than my roomba braava jet. Floors havent been this clean for awhile so i am thoroughly satisfied. i have it set to just vacuum and mop at the same time, so we shall see how this does with pet hair on the roller mop brush as well. Only one youtube reviewer did a review on long term maintenance after a couple months of usage, i think his channel is called just a dad. I think this one is the easiest because the mop tray can just come out and lets you just wash it in the sink so that will be a plus to me. He didn't give this robot a pass on his gold standard because of the navigation and obstacle avoidance, but mines is doing just fine. This all said, his review was maybe about a year ago so this robot has probably had some time to get updates since and it shows to me. Overall i am very satisfied for a first impression. I will update this review months from now. Thanks.

I live in a 1200 square foot 2 br condo. One person, no pets, no kids, infrequent company. But, I get a lot of dust since I like to keep my windows open when weather permits. Robot vacuums are a godsend to be because I am a guy and do not clean enough. I have been using a 7 year old Roomba bought new and working reliably ever since, now with replacement wheels/motor and other parts. Generic parts are cheap and I've replaced the battery twice, with newer batteries allowing the Roomba to run for a nice long time. I thought it was time to upgrade because: (1) My Roomba was getting loud (if it runs when I am home, I turn it off...loud enough to be distracting...used to be quieter but it has served faithfully for 7 years); (2) it has the random cleaning pattern which means the house is not uniformly dusted and or vacuumed when it runs; (3) and I felt that it got stuck on too many obstacles; and (4) I have to remember to pick it up and carry it to the back of the condo for it to clean there. Time to try something new. I bought the Ecovacs, motivated by great reviews and a steal of a price ($350). Here is the good. (1) Very quiet (do not mind if it runs when I am home); (2) good suction; (3) uses a laser to clean in orderly lines, meaning it cleans everything quickly and efficiently and in less time, and cleans everywhere on the map; (4) way better at not gettting stuck on stuff (bathrooms rugs, occasional power cord); (5) way better navigation insofar as it will clean around chair legs and my ottoman instead of bouncing around randomly. The bad: (1) the filter and dust bin is a less user friendly and easily to clean design than Roomba; (2) generic replacement parts are not of the same quality as OEM, unlike on Roomba, where non-OEM stuff is great and dirt cheap; (3) Has hard time finding recharge station, especially in Advanced mode, which draws a map of your house, but it is better in basic mode; (4) Draws a bad map which has to be deleted and redrawn, and then, it cannot find the recharge station. I do not understand this since my condo is not huge and is single level. When the battery is done, it just stops where it is, presumably after bouncing all around the place looking for the charging station DESPITE it being in an accurate position on the map and the charging station being in an accurate position on the map. Weird. The great price on this model meant I almost just kept it. But my 7 year old Roomba picks up more debris per run (subjective) with cheap replacement parts. If I run it 4x a week, it is likely to come close to getting everything, even though the Ecovacs is objectively better at vacuuming in orderly rows and navigating, even though it dies in the middle of the house, so I never know whether it actually vacuumed everything. I also noticed that after using it for one week, it got noticably louder, and yes, I cleaned everything and there was nothing caught in the rollers. The positive were not enough for me to keep it, since, without reliable navigation and advanced features, it is too similar to what I already have. A pity. I was ready for an upgrade. Maybe in a couple years, there will work out the wrinkles?

If you’re looking for a premium robot vacuum and mop that truly minimizes cleaning chores, the ECOVACS DEEBOT X9 PRO OMNI is an impressive all-in-one solution. Its powerful 16,600Pa BLAST suction easily lifts fine dust, crumbs, pet hair, and debris from both hard floors and carpets, while the OZMO Roller Self-Washing Mop continuously rinses itself as it cleans, leaving floors noticeably cleaner without spreading dirty water around. The ZeroTangle 3.0 brush system is especially helpful for homes with long hair or pets since hair rarely wraps around the brushes. What really makes this robot stand out is its intelligence. The Triple Lift System automatically raises the mop when it detects carpet and adapts the brushes depending on the cleaning task, so you don’t have to worry about wet carpets. The AI navigation with LiDAR and obstacle detection maps rooms accurately and smoothly avoids shoes, cables, furniture, and even pets. The OMNI station takes convenience to another level by automatically emptying the dustbin, washing the mop with hot water, drying it with hot air, and handling most of the maintenance for you. Overall, this is an excellent investment for busy households that want consistently clean floors with minimal effort. It’s especially well-suited for larger homes, families with children or pets, and anyone who wants a truly hands-free cleaning experience. While it’s a premium-priced appliance, the performance, smart features, and time-saving automation make it feel well worth the cost. Highly recommended for anyone wanting one of the most advanced robot vacuum and mop combinations currently available.

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I’ve been using the ECOVACS DEEBOT X9S PRO Omni for a while now, and honestly it has exceeded my expectations in every way. The suction power is incredibly strong. I have a dog home, it picks up dust, pet hair, and even fine debris effortlessly. What really impressed me is the mopping system. It doesn’t just drag a wet cloth around; it actually scrubs and leaves my floors noticeably cleaner. The Omni station is a game changer. Automatic emptying, self-washing, and drying make it almost completely hands-free. I barely have to think about maintenance anymore, which saves me so much time. Navigation is also very smart. It maps my home accurately, avoids obstacles well, and rarely gets stuck. I can easily control everything through the app, set schedules, and customize cleaning zones. Overall, this robot vacuum feels like a premium, well-thought-out product. If you’re looking for something powerful, low-maintenance. This is absolutely worth it. Highly recommend!

I wasn't really sure what to expect when we got this, i was just hoping it would save a bit of time. I run it about 2-3 times a week and have it mop once a week. It does an amazing job, the house feels so much cleaner as its running regularly. Its mopping function is excellent! I do find it can get stuck on cables etc so you need to be mindful about placing zones it can't go into or moving cables. My cats sometimes leave toys out during the day and it will push them around the house as well. Once a month i sweep areas it can't reach and that's it! Overall, amazing purchase!

Después de 3 días puedo emitir veredicto del deebot T5: 1. Si le aspira súper impresionante, aparentemente llega a puntos donde yo no llegaba con la aspiradora normal 2. El trapeado es bastante básico ya que solo usa agua, pero para los pisos de madera está bastante bien 3. Cuando tiene puesta la opción de trapeado no toca ninguna alfombra o tapete 4. La duración de la pila está bastante bien, da para limpiar toda una planta sin problemas 5. El tiempo de carga es muy largo y toma como 6 horas 6. Es bastante silencioso 7. Puede manejar múltiples plantas siempre y cuando no tengas subniveles o escalones 8. Evita muy bien los obstáculos aunque de repente se queda atorado entre sillas o espacios 9. No se cae de las escaleras ni tiene problemas de ese tipo, los sensores están muy bien Fin del reporte hasta ahora

Definitivamente una de las mejores inversiones que pude hacer. Excelente barrido y trapeado. La recomiendo ampliamente.