If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Product ID: 70145956
⭐4.6/5 star rating
🏥hospital + Disney synergy
📈9½ proven principles
R70
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Description
🏥✨ Where Disney’s magic meets hospital mastery!
- LEADERSHIP INSIGHTS - Authored by a senior hospital executive with real-world Disney collaboration.
- TOP RANKED TRUSTED - Highly rated (#16 in Hospital Administration) with nearly 1,000 glowing reviews.
- BOOST PATIENT LOYALTY - Learn why traditional methods fail and how to truly win patient trust and satisfaction.
- PROVEN 9 PRINCIPLES - Actionable strategies that elevate hospitals from service to unforgettable experience.
- TRANSFORM HEALTHCARE EXPERIENCE - Discover how Disney’s magic can revolutionize patient care and staff engagement.
If Disney Ran Your Hospital offers 9½ innovative principles blending Disney’s customer experience expertise with healthcare leadership, empowering hospitals to transform patient care, boost loyalty, and become community favorites. Authored by Fred Lee, a senior hospital executive with Disney experience, this highly rated book is a must-read for healthcare leaders aiming to redefine service excellence.
Specifications
| Best Sellers Rank | #211,711 in Books ( See Top 100 in Books ) #11 in Hospital Administration (Books) #46 in Health Care Delivery (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (997) |
| Dimensions | 5.5 x 0.5 x 8.25 inches |
| ISBN-10 | 0974386014 |
| ISBN-13 | 978-0974386010 |
| Item Weight | 11.2 ounces |
| Language | English |
| Print length | 216 pages |
| Publication date | January 1, 2004 |
| Publisher | Second River Healthcare |
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