Why the remote control not operating properly or not responding at all?

Make sure there are no obstructions between the Bob and Brad foot massager and the remote itself. The foot massager remote controls use infrared (IR) technology, which means they need to be aimed directly at the device you want to control. If there is an obstruction between the remote and the foot massager you're trying to control, your commands will not work. - Bob and Brad Team

Why the foot massager painful?

Massaging your feet should feel good, or a little uncomfortable, but not painful. Start without the air pressure and increase the knead intensities of the Bob and Brad foot massager as you are getting used to it. Avoid massing your very sore spots. It’s always good to warm up your feet with light massage, letting blood flow to the area. You may want to use a small amount of moisturizer for the massage. The Bob and Brad foot massager is developed by physical therapists and intentionally built to improve patient recovery and for relaxation. we proudly offer our own 100% Satisfaction Guarantee on every Bob and Brad products. We want you to be completely satisfied with us. We are customers just like you. We know how hard it is to be heard when something you spent money on isn’t working out perfectly. Please reach out to us with any questions you may have and we will get back to you within 24 hours.

How to insert the stand accessory?

There are two holes here, there are two pints, put them in, and they will lock in, and you can't take it out unless you pull a little bit, but they'll stay in nicely.

It says up to size 12. the picture shows 12 from heal to toe. Is it size 12 shoe or 12 inch foot from heal to toe?

Thank you for the question. The size is us-12 shoe.

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Electric Foot Massager with Heat and Remote Control, Deep Shiatsu Massager with 4 Levels, Plantar Fasciitis Relief and Neuropathic Pain

Product ID: 682017407

Details

Brand
BOB AND BRAD
Item weight
3.4 Kilograms
Material
Acrylonitrile
Power source
Corded
Use for
Feet

🔥3 heat settings up to 156°F

🦶Fits up to men’s size 14

🎛️3 adjustable intensity & air compression modes

R13507

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🦶🔥 Step into next-level relaxation and never miss a beat!

GIFT WELLNESS GIFT RELIEF - Ideal for anyone with foot pain or fatigue—perfect for thoughtful gifting that says you care.
DEEP SHIATSU THERAPY AT HOME - Experience professional-grade full-foot kneading that targets toes and soles for ultimate relief.
EFFORTLESS CONTROL HYGIENE - Remote operation plus removable foot sleeves keep your routine seamless and clean.
TAILORED AIR COMPRESSION MASSAGE - Adjust air pressure modes to zero in on fatigue and pain with precision.
CUSTOMIZABLE HEAT FOR SOOTHING COMFORT - Choose from three warming levels to melt away muscle tension and boost circulation.

The BOB AND BRAD Foot Massager Machine delivers a professional Shiatsu deep kneading massage with full-foot coverage, including toes, adjustable air compression, and three heat settings up to 156°F. Designed to fit feet up to men’s size 14, it offers customizable intensity levels and a user-friendly remote control with a 15-minute auto shutoff. Perfect for plantar fasciitis, neuropathy, and general foot fatigue, this corded electric massager combines therapeutic relief with hygienic convenience through removable foot sleeves.

Specifications

ASIN	B09PY9RZDV
ASIN	B09PY9RZDV
Best Sellers Rank	#10,637 in Health ( See Top 100 in Health ) #24 in Electric Foot & Leg Massagers
Brand Name	BOB AND BRAD
Color	Silver
Customer Reviews	4.4 4.4 out of 5 stars (1,343)
Customer reviews	4.4 4.4 out of 5 stars (1,343)
Form Factor	Standalone
Is Product Cordless	No
Item Dimensions L x W x H	14.5L x 11.3W x 3.4H centimeters
Item Nype Name	electric-foot-massagers
Item Weight	3.4 Kilograms
Item model number	721
Manufacturer	BOB AND BRAD
Manufacturer	BOB AND BRAD
Manufacturer Part Number	721
Massage Therapy Technique	Shiatsu
Massager Form	Foot Massager Machine
Material Type	Acrylonitrile Butadiene Styrene
Model Name	721
Model Number	721
Number of Packs	1
Other Special Features of the Product	Heat, Lightweight, Portable, Travel Size
Power Source	Corded Electric
Product Benefits	Injury Recovery, Pain Relief, Stress Relief
Product Dimensions	39.88 x 38.1 x 23.62 cm; 3.4 kg
Product Grade	Home
Specific Uses For Product	Foot Massage
Style Name	Modern
Target Use Body Part	Feet
UPC	799513708540
Water Resistance Level	Not Water Resistant

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product quality is outstanding. Exactly what I needed for my work.

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R13507

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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