Frigidaire Gallery, 33 Lbs. Countertop Ice Maker, Nugget Shaped Ice, Stainless Steel Trim (Black)

This is a terrible ice maker. The ice it bakes is gud but the noise it makes. I only had it for a couple of months. Wen u make one patch of ice after that it howls like a wounded cow. I will be er purchase from this brand anymore. Save ur money and please dnt purchase this item. It sucks

Review of Frigidaire Ice Maker: I purchased this unit in April, and by August it had already failed. While it produced decent ice, it never came close to the advertised capacity, though it did make enough for light use. Unfortunately, the design is flawed. Every time the drawer is opened, water leaks out. The “solution” provided was a small tray meant to catch the water, but since the water spills to the sides rather than the front, the tray is essentially useless. The warranty service has also been very disappointing. Although the representatives were polite, the process was inefficient and frustrating. After completing their requirements (photos, receipt, personal information, etc.), I called back two days later because they rejected the photos, could not view the video I sent, and were unable to open either the audio file or the PDF of my receipt. They asked me to resend everything and admitted they would not have followed up for several more days if I had not called. Their own phone greeting warns against abusive language, which makes sense now—I can see how customers could become very frustrated with the process. The unit itself failed due to what appears to be bad bearings in the compressor or fan. Since it stopped producing ice altogether, I suspect the compressor. Overall, we are very disappointed in the quality. Frigidaire once had a reputation for dependable appliances, but this experience has convinced us that the brand is not what it used to be. Edit: After 11 email messages and three phone calls the company now wants me to send the unit back to them and for me to be responsible for packaging the unit and shipping it to them! Unbelievable that I paid $189.00 for this item and they want me to pay for shipping their defective product back to them. Again, I cannot stress enough that you do not want to purchase this ice maker!

I got in on a "kickstarter" type campaign many years ago for a nugget ice maker and since that time that model was acquired by a big mfg company. I purchased it a high price but much lower than when it was released and what it costs now and I could not justify the expense for ice. It started having issues and stopped making ice so after some research I took a chance on this maker (since there were several negative reviews) and I must say I'm very satisfied. I use it to make my mixed cocktails on the weekend and it's very easy to operate. And I appreciate the cleaning instructions since I know that it's very important to properly clean these types of machines. It makes more than enough ice and is VERY fast from power 'on' to ice in the bucket. I like the small nuggets (sonic-ice or hospital ice depending on where you're from) to help put in my shaker for my drinks. The footprint is smaller than my prior model however it is a little loud when it's running/making ice. I've been using it now for a few months so this isn't a review done a few weeks after getting it.

I have to admit, it works, as in it makes ice. It's also not terribly loud. You turn it on with a button, and stop it by pressing the same button once you are done making ice. The ice melts regardless of whether it is on or not, so there is no reason to have the machine on if you are not needing ice. That part probably wouldn't be so terrible, but. One thing that annoys the crap out of me regarding the melted ice. It does not provide a good way to drain the melt water. Per the instructions you physically have to pull the whole unit (not the lightest thing) off the counter top a few inches, remove a rubber drain plug from the bottom of the unit (mostly by feel) and let it drain into a bucket, and yes, its messy. This is just a ass-stupid design. They could have at least provided a removable tray, or built something better into the ice tray. The ice tray doesn't' even drain completely, so when you get near the bottom of the ice tray there is always a little melt water. The unit does have a removable drip tray, but it is pretty useless. It doesn't even attach to anything, just loosely sits on the counter where it is easily knocked aside. It's difficult removing the melt water without making a mess. Filling the reservoir is not exactly the cleanest process either, again thanks to the design. Speaking of design, a built in clock timer, like what is common with coffee pots and other small appliances would have been appreciated, but no such feature on this one. Anyway, I don't hate it enough to return it, though I rarely return anything. The product does what it advertises, it makes ice. The brainiac engineers really could have thought this one out a little better. I don't think I will be buying any more products from this brand..

I was on vacation and saw this at my nephew’s and my brother’s and fell in love. Sadly I bought two. One for myself and one for my mother for her October birthday. I bought last year. One died two month’s ago. The motor stopped working after making horrible sound. I took my mom’s since she couldn’t use any more. That one is making loud noise and is going out as well. I failed to get the warranty and will be looking for something that is going to last more than a year. Oh and even with monthly cleaning it still didn’t make it.

We love this. Dont forget to make sure the plug is in. We'll we didnt and ended up with water on the counter. But other than that it works great and makes a lot of ice.

So far so good. My husband loves pellet ice, so this is a win. Takes about 15 minutes to start making ice, but after that it’s pretty steady. It’s actually a decent size, smaller than our air fryer. Able to fit nicely on the counter. It isn’t too noisy. I think it holds a good amount. If you don’t plan on using it right away or freezing it, it will melt. I wish it stayed colder in the ice tray. That’s honestly our only issue. When I’m not using it I remove the ice tray and water tray to help dry things out. I’ve seen people have mold issues, but with me doing this we haven’t had any issues yet. Overall, a decent product.

After having it for five months, it has started leaking from the drain where you do the cleaning from to drain all the water from no matter what you do he continues to leak water all over the countertop.

Pathetic machine really. Opened the box and found water inside the machine — confidence level already on life support. Thought maybe it was “factory tested,” so I gave it a chance and ran the cleaning cycle. Came back a few minutes later… machine had peacefully passed away. Tried unplugging and plugging it back in like every desperate IT department on earth recommends… nothing. Completely dead. This machine managed to achieve the impossible: it died before producing a single ice nugget. Had high hopes, ended up buying what appears to be a very expensive paperweight

I was nervous to purchase this machine because there were really varying reviews on it but so far it’s been great! It’s a touch loud but outside of this we love it. My husband and I agree that it’s one of our favourite purchases.

Bought this machine. I kept shutting off. Contacted the seller. They told me to unplug and plug back in. Did that several times. Did not help. Came home frome work one day it was making a horrible squealing noise. Turned it off ran it through a clean cycle. Plugged it back in. It kept squealing very loudly and not making ice. I only had it a couple of months. Not worth the price

So far so good, super easy to set up! for the price and makes this good quality ice, im impressed.

Best ice maker ever. Small cubes. Almost crushed. Easy to refill.