eufy Security Video Doorbell Camera Wireless C31, 2K FHD, Dual Power Options, Live Video Call, Easy Installation, Quick-Release Battery, 24/7 Recording, HomeBase S380 Compatible, No Monthly Fee

Installation and setup was easy except for a problem updating the firmware which failed three times. Only a device restart resolved it - option in the app - but two power cycles before this didn’t help for some reason. Once that issue was resolved set-up was a breeze. Video quality is clear with high definition and notifications are near instantaneous. There is a slight lag in the video streaming by around 3 seconds but it’s no deal breaker, me and the missus tested it with a conversation through the door bell and her phone and it worked fine. The build quality of the door bell is high too. The doorbell is also linked to my Alexa Dots and Shows around the house acting as house wide doorbell chimes, in addition to the chime supplied with Eufy doorbell. There is a slight 2 second delay for bell chimes sounding on Alexa devices but again not so delayed to make it useless. The only downside is video streaming from the doorbell to an Echo Show - there is a good 30 second lag/delay between an action in front of the camera and seeing it on the Echo Show screen, And it buffers and disconnects a lot from the Echo Show when streaming video. So I won’t be using this for watching the video feed over Alexa unfortunately. All in all though it’s a cracking thing and works really well. The app is professional and full of features and configuration settings to allow you to choose motion detection zones, video quality for streaming and recording etc etc. Oh and it has 4GB of internal storage for video storage which is more than I expected. Very impressed and got it on Amazon Prime day with £50 off. Update 20/11/20 The Eufy doorbell is still performing well after a few weeks. I thought I’d update this review as the video feed to an Echo Show device seems much improved. The delay now, for me at least, is only 5 seconds. The feed does end after a few minutes but that appears to be by design.

This is a great bit of kit. It ticked all my boxes on requirements, and in fact more due to the compatibility with home Alexa setup. The doorbell is sturdy built and smart looking, very easy to setup, just take it one step at a time. I purchased a separate MicroSD card and mistakingly bought a 512gb card, it takes max 128gb MicroSSD so I had to get another, mentioned so no one else does it :-) The app on the phone is slightly sluggish to connect to the doorbell, even within range, but not an issue as it alerts fine and connects instantly when the bell is rung. I read battery is an issue, however, I charged mine to full when I unbowed it, and it's now been up 15 days and has only gone down to 74%, so unless you are sitting there watching the neighbours throughtl it constantly, battery life doesn't seem an issue at all. The additional plusses are no subscription and it's portable (I haven't hard wired it but everything to do so is supplied, with jumpers to use existing cabling) - as I plan to move soon.

Decent enough for the price. Fairly easy to use and the camera quality itself is quite good. Had trouble connecting it to the mains which I was not able to do in the end. The App is decent also but sometimes does not record things. Size looks a bit bulky but I guess that is because of the battery. Battery life is decent, but is annoying having to keep an eye on it and charging it

Absolutely terrible product. Most of the time I can't see anything from camera. It is most of time off line and when somebody actually presses ring button , nothing is happening. Contacted seller and followed all their instructions but nothing changed. Then seller start to asking to try different things but non of them helped and also they requested all logs from unit, which I also send. But, when instead of replacing the unit with new one, they started to requesting from me to do testing of unit and writing down all the issues as is happening though that shouldn't be my job to test their product and upload all issues and log files, because that is actually should be part of development department job for which they are paid and I'm not, it's obviously that there is many software and hardware issues with this product. Will not recommend buying this product because it's not reliable, most of the time does not work as it should and support is not adequate. This is my personal opinion and experience with this unit after I tried all suggested solutions from seller and after months of use.

Very easy to install. Super user friendly. Has a nice quality video. The only thing that took maybe 10 minutes to figure it out was sending the invitation to my wife so she can have access to the doorbell app, not just me. Oh, and you if you leave on a main street that has high traffic, you are not ready for the notifications. What I mean by that is that the doorbell sense people really fast and if the it's set up for that, you'll get a notification for every person that passes by your house. I had to set the sensor to the lowest level, and even with that it still so good at detecting people. Also, there's no need to put the SD card into the Chime, just place it into the doorbell and you have the recordings available on your phone through the app. But if you want to you can put one into the Chime, but that means you'll have to buy 2 SD cards. But everyone is different. Anyway, this is one good doorbell and the price range is acceptable compared to others. Regarding the battery, I only lost 1% so far and it has been on for 5 days. So is going to be a while till the battery runs out of juice. And to avoid any headaches, i bought a second battery as a backup when i need to charge the first one. But with the way things are going I don't think is going to happen soon. Also, Night vision, crisp quality, but depends what lighting you have in your area, still it performs very well. Overall, I am glad that I bought this doorbell, now I don't have to worry that I will not hear when someone knocks atthe door.

Video doorbell provides excellent extra security. However, despite very thorough set-up instructions, it is quite challenging to properly set up, such as getting notifications on a second phone - so be patient and persevere! After using for several months, I find it doesn't always activate when someone comes to the door, but mostly it works well.

After purchasing the C30 and realizing that I could only get about three weeks of battery life per charge, I decided to upgrade to the C31. The higher battery capacity and the fact that the battery is removable were the main factors that influenced my decision. Positives of the C31: • The video quality is clear and crisp. • Two-way communication – The audio is clear at both ends of the conversation. • The included wedge was helpful, as I needed to angle the doorbell to get the correct view. • Colour night vision – Despite claims from Eufy, YouTube reviews and Google, with an outdoor light, you will get colour night vision, which is a great feature. • Smart, robust design – It’s both functional and attractive. • Oh yea, no subscription required A bonus with the C31 is the choice to wire it directly to the mains using an adapter, which eliminates the need for battery charging. However, since my wall is very thick, this wasn’t an option for me. To minimize downtime, I bought a spare battery, so when it’s time for a swap, it only takes about three minutes. As days lengthen and the temperature increases, I am sure the time between charges will improve, i.e. the IR LEDs wont come on so readily and of course lithium, like me prefer warmth. Now for the not-so-great part: • In the app, the battery initially shows as 100% for about five days. But once it starts to drop, it does so quickly and dramatically. • The settings I have are required to capture the action I need but they do impact battery life.

So far excellent, easy to install, works as says. No issues and linked the recording to the chime indoors rather than the outside door bell. Also linked old door bell cables as instructed to allow trickle charging.

البطارية أثناء اكتشاف الأجسام القريبة تنفذ بسرعهً جدا تقريبا اسبوع أما إذا تم استخدامه كجرس فقط الي الان تقريبا شهريا ولا تزال البطاريه تعمل

+ lokale Speicherung (wobei man natürlich nie sicher sein kann was bei chinesischem Hersteller doch an Daten im Ausland landet) + einfache Installation (mit Netzteil statt mir Akku) + gute Videoqualität (auch bei Dunkelheit) neutral + / - : Bewegungserkennung (solange nur privates Grundstück auch datenschutzrechlich mit beiliegendem Hinweisaufkleber in Ordnung); funktioniert recht gut; hat aber machmal "Lücken" - Verzögerung in Richtung Alexa (das Problem haben wohl aber alle smarten Türklingeln)

Sehr gute WLAN Türklingel. Sie funktioniert einwandfrei und ich habe mir noch einen Ersatz Akku gekauft. Da ich sie schnell und unkompliziert wechseln kann. Top Produkt kann ich jedem empfehlen. Man kann von überall nachschauen was sich vorm Haus tut und wenn wer klingelt ruft es automatisch an. Wenn man es einstellt.

We purchased this doorbell specifically because it didn’t need to be wired to previous doorbell and because there were no subscription fees. It took a little while to get it working properly to record but that was due to a faulty SD card and to no fault of the camera itself. I love that you can see the events and that you don’t have to pay a monthly fee to do so. Picture quality is great and the app is quite user friendly. The only thing that could improve on our end is the motion detection being quicker. We have ours aimed down our stairs and the motion detection set to high but if a delivery driver is super quick to drop off a package, the camera misses the event. This may be solve-able if we were to move the camera to another location but we have it covering the hole in our house from our old doorbell so we prefer not to move it. Otherwise, it’s a great camera. Battery life doesn’t last quite as long as we had hoped but it’s chargeable and super easy to do so has caused us no issues.

Battery doesn't last and image quality poor. Even detection fails. And no customer service support