COMFIER Back Massager for Pain Relief Deep Tissue, Shiatsu Neck and Back Massager with Heat, Rolling & Compression Massage Chair Pad for Office Chair, Full Body Massage Chair Gift for Mom Dad

This is my honest review of COMFIER Neck Back Massager with Heat, Shiatsu Massage Chair Pad 2D/3D Kneading & Compression Massager. Wow that its a mouthful. I want to talk about the few things that really matter to me. Essentially, I want to talk about package presentation including shipping experience and unboxing. Next, I will talk about installation, followed by learning curve, usability, and finally the product performance review, followed by wrap-up/summarization. 1. Shopping and shipping experience You are ordering from Amazon, as you know, and there should be no problems here... if you have Prime, you should get your shipment promptly. I received my shipment 3 days after ordering, but there was a holiday weekend during my wait. 2. Unboxing - see attached photos, the box is clearly descriptive but comes in an outer cardboard box. Inside, in exactly one minute I was completely unpacked with the massager unit, AC adapter, product manual and warranty card/reminder. The remote control is attached to the unit but tucks away when not in use. All in all, the unboxing is simple and installation can be done by anybody. There are 2 elastic straps which attach to a chair you would like to use (I recommend an upright but comfortable chair.... the wooden chair that I used was a little too stiff, but hey, I was excited to start using the massager). 3. Installation and learning curve: Installation is quick. 1. Attach elastic straps to back of chair, 2. Attach AC cord to massager on one side, and outlet on the other. 3. Before you sit down, determine whether you want to remove the flap which lies in front of the middle of the machine where the shaitsu "fingers" lie. A piece of velcro holds the flap in place. The massager is more intense on the back when you do not use the flap. I like to remove the flap for this reason, and because I like seeing the lit-up shiatsu compression balls along the middle lower part of the unit (see photos - lit up in red and blue). Learning curve can be quick if you sit down and press "DEMO" on the remote. My suggestion is to do this the first time around so you can experience the different functions and areas massaged by the unit. Once you learn the remote, via a few days practice, you'll know exactly which buttons to hit to get to what you need quickly. 4. This massager has a lot of areas, functions, and hence possibilities. I have a photo of the remote control which can help me explain different features of the massager. The top row of buttons has "vibration" and "demo". Demo, as I mentioned, is a good place to start and should be about 15 minutes. Vibration refers to vibration of the seat, and has 3 intensity levels depending on how many times you push the button... low, medium, and high, then off. The 2nd row refers to the neck shiatsu massager balls... and can be raised or lowered. The rotation can be made to go clockwise or counter-clockwise, depending on your preference. Regarding the next row, I feel deep pressure with the 2D/3D button so I liked it turned on... "rolling" made the nodes travel up and down, stretching out my spinal muscle with simulated fingers. "Spot" with the 2 arrows offers fine-tuning of a spot massage without the rolling function... this is helpful when you have specific pinpoint soreness. For the row of "AIR" buttons, I like to use "Air back" along with "Air seat" to get compression in the lower back and seat areas... the intensity button feels very strong on the highest level, so I suggest starting on a lower intensity for this. Finally, the last row of buttons before the power button indicate if you want Shiatsu massage on full back, upper back, or lower back... I suggest going Full back (both lights lit I think). The heat button should be obvious, but I'm not fond of heat in my massages. 5. In summary, this is a full featured high-performance product, and I feel like this is premium and next best to getting an actual massage chair in the thousands of dollars. For this product, portability beats an actual massage chair every time... I can get this massager off my chair and packed in a minute flat. (I like to remove this massager when my nephews come by because this is a quality massager and therefore not a toy, and therefore children should not use, or at least use with supervision). This massager is everything I expect from Comfier. Thank you for reading.

I bought this chair 11 months ago, and about 3-4 months ago I started having an issue where the rollers would reach the bottom position and wouldn’t go back up. Eventually I opened the chair and found that the coil that makes contact with the small metal plate (which signals the bottom position) had bent out of shape. The plate itself had also fallen out. After some careful surgery, I got it working again, but the plastic rails had already taken some damage and the coil just couldn’t stay perfectly aligned. I emailed customer support, explained the situation, and they honored the warranty immediately - they sent me a brand‑new machine. Fantastic service. The massager itself is also excellent. I previously had a random brand I bought at a home show in Toronto that lasted me 10 years, and this was my replacement. This one has far more settings, feels better built, and overall is a really great machine.

I had limited expectations, but I think this met and even slightly exceeded them. I'm 6'1" and I'm able to make the neck feature work with the normal back part. That being said, I do reposition myself on the back part whether I want to include more of my lower back or upper back - it doesn't reach ALL of my back and did not expect it to. Depending upon where I position it for my back, I can then move the neck up or down. My expectation for the neck was to reach my lower neck and traps. I never expect or would want a machine to massage my cervical spine. The heat function isn't amazing, this is not a heating pad, but works better in some modes than others. When using the spot mode for the back massage, the heating elements stay right on that part of your back for a while and it heats up pretty good. When it is doing the typical shiatsu (rotating) motion along the full range of travel then you don't really notice the heat. The air massage truly is a great benefit over other options. It is more noticeable with the Back air feature because it is helps to push your sides and back into the back massager. It creates the supportive "pinching" feeling you would get from a person giving a massage that is pressing their thumbs into your back near the spine, but the fingers are pressing along your side. I find the bottom air massage helps to target the lower hips/glutes. The vibration in the seat is not a great feature. I would have bought this without the vibration. I rarely use it. Pro tip: I remove the flap that comes pre-installed over the the back section and use it over the neck section. I wasn't getting the impact I wanted on the back when it had the flap installed and I frequently feel the neck massage to be too strong, but using the flap over it is a more pleasant experience. It would be great if the flap was designed to be used for either or if there was a separate flap just for the neck section. I am aware that the neck area technically does have its own cover, but that is very thin mesh compared to the foam flap for the back. I've only recently started using the app. Setting aside the unknown data safety of random Chinese company apps, it is fairly functional. I like that I can set favorites. That directly addresses the issue when only using the remote that you need to press all of the buttons to set everything up again (neck, back mode, heat, air, etc.) vs just remembering its last setting and going for another round. At $200 it is not cheap, but air feature and spot mode mean that you can dial this in exactly how you need it, which changes day to day. As long as it lasts for 3-4 years of regular use, it is a great value.

SYNOPSIS Day 01 Review -- I have used the massager for two full sessions and really like it so far -- when it works (see paragraph 04). I'm a muscular guy (5'10.5", 235 lbs) and I the pressure from the massager is just about the best I can expect from a cushion. It's firm and insistent; it's no replacement for a true deep tissue massage, but it's well worth the money *IF* the massager holds up to regular use. The active zone of the back massager is 14" from the TOP of the "Comfier" logo (see pictures). There are 4" of dead zone between the seat cushion and the massager's lowest point of contact. The active zone of the neck massager is 8". I was able to massage my full neck, shoulders, and back by adjusting the settings in "Manual" mode. I was pleasantly surprised with the air bags. They feel like gentle but firm squeezing pressure on my flanks and upper thighs -- this pressure was very soothing, but not invigorating. The vibration in the seat cushion is pleasant, but mild. The heating element is effective at warming the cushion and back. I said in paragraph 01 that I liked this massager "when it works." It has shut off early (that is, after only a couple of minutes) twice in a row, and *NOT* after a previous full 15 minute session. I do not know if the massager turned off because of overheating (which would be poor build) or because I jostled the power cord (which seems feasible). In any event, after rearranging and sitting still I was able to run the massager for a full session. DETAILED Difficulty Level - How Hard Was This To Use? [_] Beginner [_] Novice [x] Competent [_] Advanced [_] Expert I expect that you will need to toy around with the remote to find the massage pattern/positions that work best for you. If you are uncomfortable with that or are looking for a massager that "gets" you without adjusting settings, I recommend looking at other products. Build Quality [_] This felt very poorly designed, and I recommend against buying it. [_] This felt poorly designed, but "your mileage may vary." [_] This felt like it was adequately designed, with no big pros or cons. [x] This felt like it was well designed, with more pros than alternatives. [_] This felt like it was excellently designed, and I recommend buying it. Assuming this holds up: for the price point, you get a lovely range of features in a form factor that feels solid and high-quality. Other reviewers noted that this was cumbersome to set up, and I agree. Luckily I had a free chair that I plan to make the permanent home of this thing; if I had to set it up every time I used it, I would probably forego spending this much on the item and go with a Zyllion Shiatsu Massage Pillow. Build Materials [_] This felt like it was made of different materials than promised, and I warn against it. [_] This felt like it was made of very cheap materials, and I would not recommend it. [_] This felt like it was made of the promised materials, with no big pros or cons. [x] This felt like it was made of higher quality materials, with more pros than alternatives. [_] This felt like it was made of premium materials, and I recommend buying it. Assuming this holds up: the fabric feels well-designed; the massage beads feel firm without being (for me) painfully hard, the air bags feel resilient, the vibrating motors are smooth, the machining is smooth, and the mesh over the massage zones is great. Build Safety [_] This felt very unsafe to use, and I recommend against buying it. [_] This felt a little unsafe to use, but "your mileage may vary." [_] This felt safe enough to use, but nothing to write home about. [x] This felt safe to use, with better performance than alternatives. [_] This felt very safe to use, and I recommend buying it As with any mechanical massager, this device should be safe if you are medically cleared for massages. I strongly recommend against using *ANY* massage device without medical clearance if you have osteopenia, osteoperosis, herniated discs, collapsed spinal column, or any other back/neck conditions. You really do not want to mess around with those. But if you are of sound health, you should be fine using this. It won't injure an adult without a preexisting condition. I wouldn't let a kid play around on this without supervision, though, as the massagers could cause discomfort or (possibly) injury for a curious child who didn't understand the risk they were taking. Functionality [_] This did not do what it promised, and I recommend against buying it. [_] This did what it promised, but very badly. [_] This did what it promised, but it was "just fine." [_] This did what it promised, and did it better than alternatives. [x] This did what it promised, with distinction, and I recommend buying it. This recommendation for purchase is PROVISIONAL (that is, based on one day of ownership), QUALIFIED (that is, you understand what a massage cushion can and cannot do for you), and CONTEXTUAL (that is, you have a place you can "park" this, without needing to stow it and set it up for each session). But on those auspices, I think that this was money well spent.

I have a very physically demanding job with lots of repetitive movements. This leads to lots of tight and sometimes pulled muscles. I finally couldn't stand the constant backpain any longer and got started looking for the best back massaging chair cushion I could find. This lead me to this wonderful little guy! I've had it for a few days now, and I can say it has already been worth the money in pain relief. I keep telling people it's the best money I've spent in a long time! Pro tip: follow the instructions, don't over use it all at once! When I first got it I just wanted to live in it! But it recommends to only use for 15 mins at a time and up to 3 times a day. Like a dummy I decided I was totally qualified to use it for 30mins... which lead to my muscles being sore, looser of course, but sore.. after that, I decided to use in the morning, after work, and before bed. I am already becoming a new person! I am so in love with this thing! No more sore muscles, only pain relieving pampering! It is super easy to use, and set up. It has a built-in shut off, so when 15 mins are up, you don't personally have to find the mental and emotional strength to stop the heavenly massage. Which is huge for me. I'd never turn it off, I already have to keep myself from turning it back on! So I really cannot recommend this thing enough. It has changed my life, work is less painful, sleeping is less painful, and I touched my toes without even thinking about it! 10 out of 10 would buy again! Oh and the 2 year warranty was crazy easy to set up, so much so that I actually did it for once! (I should do this more, for more of my things, but after work I'm spent.. But now I have it set up and safe and I'm just so happy with it!) Also, as 1 last push for you to just take the plunge and get it, my mother was a massage therapist for a good long time. She was very very good at it, and has high standards for masseuses she uses. Well I had her try this thing to get her view on it, and she was insanely impressed! She was so surprised at how well it worked and how it worked your muscles! So it's masseuse approved as well!! I'll stop gushing now, it's time for a massage!

This is very nice. I've had this for over 5 years. Customer service is good too. I had one before I moved but the neck portion stopped working and they sent me a replacement. It's easy to store and doesn't take up space like a typical massage chair. I'm on the lighter side, so I just put it on the ground and relax on top of it along with a foot massager.

This product was absolutely great when I bought it and it helped me out a lot. I don’t know what happened, but it finally broke somewhere inside. Not all of the functions work the way that they should. Amazon no longer offered the return option so I reached out to the company that sold it through Amazon. I was initially very impressed by how quickly they responded to my inquiry.Their support did say that I could return it and they would send a new one because it is still under warranty. They did inform me that I would have to pay for the return shipping. I googled what it would cost to ship by weight. And according to Google, it was less than $75. I got in to the shipping company today and gave them the ZIP Code for where it would be getting returned to. $268! Out of my own pocket! The shipping company told me to call Amazon and argue, argue, argue. I called Amazon. I cannot tell you how many times I was put on hold while they “check something“. It came down to I would need to talk to somebody higher up, even though they could see on their end that the product is still under warranty. Yes, out of frustration I finally hung up. Needless to say, I did not ship it back. I could buy the item brand new again and for less money. On the upside…My husband showed me how it can still be used (he’s a man, therefore it’s not broken)🙄🤣. I can do the spot option on the control panel and adjust the rollers manually instead of automatically, like how it should operate. So if I want the shiatsu option, I have to push the buttons to slide the rollers up and down. Yeah, you are reading that correctly. For the product itself, I would give it five stars for the time that it did work. This item was a godsend for the time that I had it in working condition. Mind you it was bought August 12 and today is May 17. Better longevity would be nice. For the customer service through both Amazon and the company that sold it through Amazon….. great big zero!

I had high hopes for this but overall I find it to be "just okay". Not great. The air feature that inflates little airbags to squish you I don't really find it does anything for me, same for the vibrating and heat. I don't use these features. The back massage is good, my main complaint is that it cannot go either high or low enough on my back. It really only hits the middle of my back, it can't massage my lower back or my shoulders. This is a big drawback for me. The instructions recommend putting a towel or something on the seat to "boost" yourself up in order to let the massager hit other areas of the back, but this is kind of a kludge and it would be much better if the massager just had a larger range and could go another few inches in both directions. But I understand it is probably hard to design a massager that works for all bodies. In some ways I think a simple cheap pillow-style massager actually works better because I can position it exactly where I want and there are no limitations on how high or low it can go on my back. I get migraines and the neck massager is awesome for that, it has deep knobs that really squish your neck which feels amazing when you have a headache. I just wish there was an option to only run the neck by itself, it seems like you must have the back massage running in order for the neck massage to operate. This is not always what I want. Overall I am pretty "meh" on this device. For the price I paid, it feels like a marginal upgrade over the simple pillow-type massager I was using before. If I was doing it all over again, I would probably just stick with the pillow massager for my back, and get a dedicated neck massager for my neck.

Fungerar bra för min dåliga svankrygg. Haft ryggont seda 2021 som är borta nu. Lite kort för mig som är 190 cm. Nackmassagen fungerar inte alls utan jag har låst den så högt upp det går. Men 2000 kr för en smärtfri rygg! Värt varenda krona! I börja använde jag stolen flera gånger varje dag. Numera glömmer jag att använda den vissa dagar då smärtan är borta.

El producto es excelente cumple con su función, y la garantía ni hablar fueron muy amables , volveré a comprar este producto

Espectacular! Mido 1.84 estoy satisfecho con los masajes. Es muy potente tanto la espalda como el cuello. A veces es demasiado duro el masaje del cuello y prefiero poner una toalla o almohada. A todos nuestros invitados les encanta. A veces me gusta poner todas las funciones a la vez, y otras prefiero solo un estímulo a la vez.

It was so relaxing. I can move the neck massage up or down. Works well in a chair thar can lean back.

Very good massage cover. Especially the combination of the shiatsu with the air pressure elements feel really good.