Is this a Wi-Fi-enabled smart lock?

No. It utilizes the Matter over Thread networking protocol and requires a compatible Matter-and-Thread-enabled hub for network integration. Note: Each hub works only with its own app. Example: Apple Home Key requires the Home app and Apple hubs.

Why can't my U300 pair with the app (non-Aqara app)?

Check the following: • Use a Matter-over-Thread hub; • Enable IPv6 on your Wi-Fi; • Phone and hub on the same Wi-Fi; • Bluetooth turned on; • Lock within 5 m of the hub with no obstruction; • Press the Set button before pairing;

Can the handle of the Aqara U300 be reversed?

Yes, the handle can be reversed. Please watch our instructional video carefully before attempting, as incorrect installation may cause a loose handle or affect certain functions.

How do I know if this will fit my door?

The lock fits doors with a 2 3/8" or 2 3/4" (60–70mm) backset, 1 3/8"–2 11/64" (35–55mm) thickness, and a 2 1/8" (54mm) hole. If your door has two boreholes (typically for separate deadbolt and handle), a deadbolt-style lock may be more suitable.

Can the Aqara U300 be used on outdoor doors?

We do not recommend exposing the product directly to rain or snow. If used outdoors, it must be installed under a covered entrance (e.g., a porch or awning).

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Aqara Smart Lock U300, Fingerprint Keyless Entry Door Lock with Handle, Matter Over Thread with Apple Home Keys, Touchscreen Keypad, Smart Lever Lock Supports Apple Home, Alexa, Google, IFTTT, Silver

Aqara Smart Lock U300, Fingerprint Keyless Entry Door Lock with Handle, Matter Over Thread with Apple Home Keys, Touchscreen Keypad, Smart Lever Lock Supports Apple Home, Alexa, Google, IFTTT, Silver

Product ID: 671223132

Details

Brand
Aqara
Item dimensions L x W x H
5.51 x 2.99 x
Lock Type
Biometric
Material
Zinc
Special Feature
Touchscreen

📱Apple Home Keys & Matter

🔋10 months battery life

🔒25 fingerprints max

R15944

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔐 Elevate your entry game—smart security that’s always a step ahead.

BUILT TO LAST SECURE - Durable zinc alloy, IPX4 water resistance, AES encrypted local data, and emergency USB-C power backup.
MULTIPLE SECURE ENTRY METHODS - Fingerprint, touchscreen keypad, NFC card, and one-time passwords for ultimate convenience.
SEAMLESS APPLE HOME INTEGRATION - Unlock with a tap on iPhone or Apple Watch—even when your device is dead.
ADAPTIVE MODES FOR EVERY SCENARIO - Passage, Auto-Lock, and Do Not Disturb modes tailor security and silence to your lifestyle.
VERSATILE SMART HOME COMPATIBILITY - Works flawlessly with Alexa, Google, IFTTT, and Samsung SmartThings via Matter over Thread.

The Aqara Smart Lock U300 is a cutting-edge biometric door lock featuring fingerprint recognition for up to 25 users, seamless Apple Home and Matter over Thread integration, and compatibility with major smart home ecosystems like Alexa and Google. Designed with durable zinc alloy and IPX4 water resistance, it offers multiple unlocking options including touchscreen keypad and NFC card support. With adaptive modes and up to 10 months of battery life plus emergency USB-C power, it delivers secure, convenient, and intelligent access control for residential and commercial spaces.

Specifications

ASIN	B0D495MNRW
Additional Features	Touchscreen
Best Sellers Rank	#414,888 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #1,163 in Deadbolts
Brand Name	Aqara
Color	Silver
Connectivity Protocol	Thread
Control Method	App, Touch, Voice
Controller Type	Apple HomeKit
Customer Reviews	3.8 3.8 out of 5 stars (95)
Included Components	Smart lock unit, 4 AA batteries, mounting hardware, installation instructions
Item Dimensions	5.51 x 2.99 x 2.8 inches
Item Weight	2.2 Kilograms
Lock Type	Biometric
Manufacturer	Lumi United Technology Co., Ltd
Manufacturer Part Number	DL-D02D
Material Type	Zinc
Model Name	U300
Model Number	DL-D02D
Number of Pieces	1
Recommended Uses For Product	Residential, commercial, and outdoor applications
Shape	Round
Smart Home Compatibility	Smart Home Compatible
Style Name	Contemporary
UPC	192784001622
Unit Count	1.0 Count

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R15944

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Smooth transaction and product arrived in perfect condition.

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