Why isn’t my laptop charging or charging slowly through the dock?

Ensure your laptop supports USB-C/Thunderbolt PD. This dock delivers up to 96W. Some gaming or creator laptops need higher power. Use the front Thunderbolt 4 PD port for charging.

Why won’t my displays extend or mirror?

Configure display settings in Windows/macOS. Note: M1/M2 MacBook (base models) only support one external monitor due to chipset limits. Pro/Max models support multiple displays.

Why is video quality poor or flickering on dual monitors?

Use certified HDMI 2.1/Thunderbolt cables. Connect Thunderbolt first if mixing HDMI + Thunderbolt. Play high-resolution content on the primary display for the best performance.

Why doesn’t the Ethernet port reach 2.5GbE speed?

Check if your laptop, router, and cable support 2.5GbE. Some Intel laptops have USB controller limits. Update drivers if speed is lower than expected.

Why does my dock disconnect every 10–15 minutes?

Update GPU/Thunderbolt drivers and OS firmware. Use original power adapter and quality cables. On Windows, try disabling USB selective suspend for stable performance.

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Amazon Basics Thunderbolt 4 Pro Docking Station, Dual 4K Monitor Support, 8K Display, 2xTBT4, 1xHDMI2.1, 3xUSB A 3.1, RJ45 Ethernet, Black, 7.86 x 2.95 x 1.23 inches

Amazon Basics Thunderbolt 4 Pro Docking Station, Dual 4K Monitor Support, 8K Display, 2xTBT4, 1xHDMI2.1, 3xUSB A 3.1, RJ45 Ethernet, Black, 7.86 x 2.95 x 1.23 inches

Product ID: 652639354

Details

Brand
Amazon Basics
Color
Black
Hardware Interface
USB
Item Weight
2.2 pounds
Number of Ports
8
Product Dimensions
7.86"L x x

⚡96W Power Delivery charging

🌐2.5Gbps Ethernet RJ45 port

🖥️Dual 4K@60Hz display support

R4707

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Elevate your desk game with pro-level speed and stunning visuals!

8 K HDMI BRILLIANCE - Experience ultra-high resolution with HDMI 2.1 output supporting up to 8K@30Hz for future-proof setups.
POWER UP FAST SAFE - Dynamic 96W charging keeps your laptop and devices energized without overload interruptions.
NEXT LEVEL CONNECTIVITY - Thunderbolt 4 and USB4 compatibility ensures blazing data transfer and device versatility.
SEAMLESS DUAL 4 K DISPLAYS - Expand your workspace with crisp, fluid visuals on two 4K monitors simultaneously.
TRAVEL READY COMPACT DESIGN - Sleek, lightweight form factor fits effortlessly into your laptop bag for on-the-go productivity.

The Amazon Basics Thunderbolt 4 Pro Docking Station delivers powerful multi-device connectivity with dual 4K@60Hz display support, 96W dynamic power delivery, and a 2.5Gbps Ethernet port. Featuring Thunderbolt 4, USB4, and HDMI 2.1 outputs, it’s designed for professionals seeking seamless productivity and future-ready performance in a compact, travel-friendly package.

Specifications

ASIN	B0CPT8Q8TF
Best Sellers Rank	#3,758 in Our Brands ( See Top 100 in Our Brands ) #188 in USB Hubs
Brand	Amazon Basics
Built-In Media	Dock, power adpater, power cord, thunderbolt 4 cable, QSG
Color	Black
Compatible Devices	Windows 10 laptops with Thunderbolt 4 port, non-M1/M2 chip MacBooks running macOS 11 (Big Sur) or later
Customer Reviews	3.9 3.9 out of 5 stars (395)
Hardware Interface	USB
Input Voltage	20 volts
Item Dimensions L x W x H	7.86"L x 2.95"W x 1.23"H
Item Type Name	Amazon Basics Thunderbolt4/USB4 Pro Docking Station,2xTBT4,1xHDMI2.1,3xUSB A 3.1,RJ45,dual display
Item Weight	2.2 pounds
Manufacturer	Amazon
Mfr Part Number	HDBD1336L1SZPR00
Model Number	DBD1336
Number of Ports	8
Total Number of HDMI Ports	1
Total Usb Ports	3
UPC	840324412277
Unit Count	1 Count
Wattage	96 watts

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R4707

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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