Why isn’t the noise cancelation working on my headset microphone?

If background noise is still being picked up, your computer may be using the wrong mic, like the one built into your laptop. Go to your app’s audio settings (like Teams or Zoom) and make sure your Cyber Acoustics headset is selected as the input.

Why can’t I hear myself through the microphone?

The headset does not play your microphone audio back into the headphones by default. If microphone monitoring is needed, it can usually be enabled through your computer’s operating system settings.

Will this headset work with a Mac or Chromebook?

Yes, the AC-104ENC is compatible with Mac and Chromebook computers.

Can I use this headset with PlayStation, Xbox, or Nintendo consoles?

This headset is not intended for use with gaming consoles and is designed for use with computers and smartphones. Most consoles do not support the drivers required for this headset.

What is Environmental Noise Cancelation (ENC)?

ENC uses an advanced algorithm and 2 microphones to minimize background noise, so you sound clearer on calls. Around 60-90% of low-frequency background noises will be reduced, but ENC will not block instantaneous noises such as animals, babies, etc.

Cyber Acoustics Ac 104enc Mono Usb Headset With Enc In

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

R2385

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Description

🎙️ Own your space with noise-free clarity and effortless control.

PLUG AND PLAY PRODUCTIVITY - Seamlessly compatible with all major conferencing platforms—just USB plug and go, no drivers needed.
CRYSTAL CLEAR CALLS EVERY TIME - Advanced ENC tech with dual microphones blocks out distractions so your voice stands out in any environment.
BUILT FOR THE PROFESSIONAL HUSTLE - Durable, easy-to-clean design with ambidextrous boom mic ensures you stay sharp and heard, left or right.
ALL DAY COMFORT ALL WORKDAY READY - Lightweight, adjustable headband and soft leatherette earcup deliver a perfect fit for marathon meetings.
EFFORTLESS CONTROL AT YOUR FINGERTIPS - In-line volume and mute controls with LED indicator keep you in command without breaking focus.

The Cyber Acoustics AC-104ENC Mono USB Headset is a professional-grade wired headset featuring dual-mic Environmental Noise Cancellation for superior voice clarity. Designed for demanding work environments, it offers universal compatibility with all major video conferencing platforms via plug-and-play USB connection. Its lightweight, adjustable design ensures all-day comfort, while the in-line audio controller provides quick access to volume and mute functions. Ideal for call centers, remote work, and classrooms, this headset combines durability with premium sound performance to keep you heard and productive.

Specifications

ASIN	B0C6RKRT65
Age Range Description	Adult, Kids
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#158,882 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #358 in PC Headsets
Box Contents	dvd
Brand Name	Cyber Acoustics
Cable Features	Retractable
Carrying Case Material	Plastic
Carrying Case Weight	0.1 Ounces
Colour	Black
Compatible Devices	PCs, Macs, Chromebooks, Microsoft Surface, Tablets, Laptops
Control Method	Touch
Control Type	control
Controller Type	USB
Country of Origin	USA
Customer Package Type	FFP
Customer Reviews	3.1 3.1 out of 5 stars (13)
Earpiece Shape	Over-ear cups
Enclosure Material	Plastic
Frequency Range	20-20KHz
Frequency Response	20000 Hz
Headphone Form Factor	Over Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Impedance Unit of Measure	32 Ohms
Is Autographed	No
Item Weight Unit of Measure	0.1 Kilograms
Manufacturer	Cyber Acoustics
Model Name	AC-104ENC
Model Number	AC-104ENC
Network Connectivity Technology	Wired
Noise Control	Active Noise Cancellation
Number of Items	1
Product Features	Lightweight, Microphone Included, Noise Cancellation, Tangle Free Cord, Volume Control
Specific Uses For Product	Business
Style Name	USB Mono ENC Headset
Theme	Communication and Productivity
UPC	646422302058
Unit Count	1.0 Count
Water Resistance Level	Not Water Resistant
Wireless Technology Type	AM

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

R2385

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Cyber Acoustics AC-104ENC Mono USB Headset with ENC, in-Line Controls

Details

Details

Description

Specifications

Common Questions