Brio Self Cleaning Bottom Loading Water Cooler Water Dispenser – Black Stainless Steel - 3 Temperature Settings - Hot, Room & Cold Water - UL/Energy Star Approved

I do not recommend this product. It never cooled properly from the day we received it and as I had to cut the packaging to place the cooler in its place, I couldn't claim a refund...Maybe not the best idea to purchase a water cooler online and best to get one from a reputable store who will take responsibility for the product they sold...

El producto llegó golpeado, no enfría ni calienta el agua; el proveedor no admite devoluciones

We have a water distiller and fill the 5 gallon jugs with it and it's SO wonderful to have our water hot or cold!! It's quiet, efficient and such a wonderful addition to our kitchen!

In lieu of a $12k whole home reverse osmosis system, I decided to buy a water cooler. Since the Amazon Recommended one had several reviews about how its water pump would just up and die, I bought this one instead. So far, pretty happy with it. It isn't nearly as cold as some reviewers say. Not just my opinion, but a friend's, too. People have likened it to things like "a jet engine" and... wow is that the overstatement of the century. It's about as loud as a mini fridge. The noise isn't "constant" like some reviewers have said, either. Maybe every half hour or hour maybe, it kicks on for a few minutes. Then the unit is silent again for a while. My only real complaint is that the night light doesn't seem to have a sensor, or maybe it does but the sensor literally always thinks it's too dark where my unit is, so the light is always on. The switch on the back is easy to reach over the top so I've just turned it off unless I need it, like any other light switch.

Strike 1 - Got it home from the Post Office, plugged it in and turned on the hot water heating. We live at 8,300 feet and our boiling temperature is 197°. The hot water continually boiled over in the reservoir and onto the floor and heated up the other reservoirs so even the room temperature was hot. Called Brio and they said the temperature on the hot water is not adjustable and it was working as designed. If you live at altitude, pass this one by.Strike 2 - About 4 months after we put in service, I went to fill a glass and the pump would not come on. Since we were leaving for the day, I did not have time to check too close to see what the problem might be. The 5 gallon jug was over half full.Strike 3 - We cam home many hours later and found that the rest if the 5 gallon jug had been pumped onto the floor. What a mess.We've looked at the warranty and trying to figure out if it is even worth it to "return at our expense" and they may fix or replace at their discretion. We've started looking at what else is available locally and on line and have not made a decision. So we're stuck using a manual pump until we either send it back or get something else. I would have expected something better from Brio.