can you personalise the name (if so, how?) or does it have to be ‘lucy’?

Yes, you can personalise the necklace by adding the name and birthstone of your choice. To personalise you can either click the "This is a gift" option at the checkout and enter the details there or message the supplier with the details once you have placed your order.

Is this solid silver or plate?

It Says in description silver 925 but it’s silver plate

I'm almost sure it was as I don't normally buy anything that isn't but been a long time since I got it

How is the chain lengh measured?

I think the chain 🔗 is approximately 20 inches long.

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