Why is my power bank providing fewer charges than expected?

Due to energy conversion and circuit losses during charging, results in a 25% to 40% capacity reduction. Therefore, a fully charged 10,000mAh power bank typically provides about 6,000mAh to 7,500mAh.

What can I do when I find my power bank like a used one or has scratch on the screen?

This power bank has a protective film on the screen, tear off it. And if you find any scratch on the power bank's body, Please contact seller center, we provide 36 month brand care plan.

Why when I first used the fully recharged battery pack to charge the phone, energy drained fast?

Because the power bank usually with at least 50% virtual charge leaves the factory, you need to charge and discharge it 2-3 cycles before the first use.

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Power Bank 10000mAh Portable Charger Slim External Battery Pack with 2 USB 2.4A Outputs and USB C in/Out Compatible with Huawei iPhone 16 15 14 13 12 iPad Samsung Galaxy S20 Android Tablet (White)

Product ID: 604916376

Details

Battery Capacity
10000
Brand
YOBON
Color
White
Connector Type
Output:

⚡2.4A fast charging

📱3-device simultaneous output

🔋10000mAh powerhouse

🔌USB-C in/out versatile ports

✈️Airline-approved slim design

R670

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Description

⚡ Power up your productivity, anywhere, anytime.

TRIPLE DEVICE CHARGING - Power up to 3 devices at once with dual USB-A and USB-C outputs, perfect for multitasking pros.
NEXT GEN USB C IN OUT - Charge the power bank and your devices with the same USB-C cable—future-proof your tech life.
3 YEARS NO WORRY SUPPORT - Backed by YOBON’s 15 years of expertise and a 3-year warranty—because your power bank should last as long as your hustle.
SLIMMEST 10000 M AH POWER BANK - Ultra-thin 0.39-inch profile fits effortlessly in your pocket or bag—travel light, charge heavy.
ROCK SOLID 8 LAYER PROTECTION - Industry-leading safeguards against overcharge, short circuit, and overheating for worry-free power.

The YOBON 10000mAh Portable Charger is a sleek, ultra-slim external battery pack featuring 3 simultaneous outputs (2 USB-A and 1 USB-C) with 2.4A fast charging. It supports USB-C in/out for versatile charging, is airline-approved for travel, and includes an 8-layer protection system. Compatible with all major smartphones and tablets, it offers reliable, long-lasting power backed by a 3-year warranty and lifetime tech support.

Specifications

ASIN	B09BKPG2QZ
Amperage	2.4 A
Antenna Location	Portable phone charger is suitable for all moible phone, for iPhone 15/15Pro/15Pro Max/15 Plus/14/14 Pro/14 Pro Max/13/12/11/XR/8, Samsung Galaxy, S22. S21, Google, Android etc cell phones, Airpods, smartwatch.
Battery Capacity	10000 milliamp_hours
Battery Cell Type	Lithium Polymer
Battery Charge Time	6 hours
Battery Weight	40 g
Best Sellers Rank	#1,888 in Cell Phones & Accessories ( See Top 100 in Cell Phones & Accessories ) #136 in Cell Phone Portable Power Banks
Brand	YOBON
Color	White
Compatible Devices	Smartphone
Connector Type	Output: USB-C1+USB-A2
Customer Reviews	4.2 out of 5 stars 721 Reviews
Included Components	1 x 10000mAh Portable Power Bank Charger, Built in Cables, User Guide
Item Dimensions	5.31 x 2.68 x 0.39 inches
Item Dimensions L x W x Thickness	5.51"L x 2.68"W x 0.39"Th
Item Weight	220 g
Manufacturer	YOBON
Mfr Part Number	Y1
Model Number	Y1
Number of Batteries	1 Lithium Polymer batteries required.
Number of Items	1
Number of Ports	4
Other Special Features of the Product	Airline Approved Travel Portable Backup, LED Display Battery Pack, 3 Years NO-worry Support, Over Charging Protection, Short Circuit Protection, Portable Charger USB C In/Out, Slimmest 10000mAh Power Bank
Output Current	2.4 A
Power Source	Corded Electric
Rapid Charging Performance	Quick Charge
Special Feature	Airline Approved Travel Portable Backup, LED Display Battery Pack, 3 Years NO-worry Support, Over Charging Protection, Short Circuit Protection, Portable Charger USB C In/Out, Slimmest 10000mAh Power Bank Special Feature Airline Approved Travel Portable Backup, LED Display Battery Pack, 3 Years NO-worry Support, Over Charging Protection, Short Circuit Protection, Portable Charger USB C In/Out, Slimmest 10000mAh Power Bank See more
Unit Count	1 Count
Voltage	5
Warranty Description	3 Years
Warranty Type	Limited

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

R670

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews