PETKIT Automatic Pet Feeder, 3L WiFi Cat Dog Feeder, Schedule Feeding Pet Food Dispenser for Cats and Dogs with 304 Stainless Steel Feeding Bowl, Up to 10 Meals per Day, USB Cable/App Control

This was recommended to us as the newer version of a feeder we had purchased three other times as our fur baby family continues to grow. Anyhow, since it was a direct Amazon newer model available recommendation we didn’t hesitate when we needed to add number 4. The feeder does what it’s supposed to do which is make life easier for you and your kitty by providing consistent feeding times wherever you are home, away, busy or free and the ability to drop a snack or full meal if running late. Some changes have been made to this newer model feeder that have made this feeder slightly less convenient. For one, ease of cleaning has gotten better and worse. To explain, the white dock the metal bowl rests inside of is no longer removable so you cannot just disengage it from the feeder like the older model and take it for a wash. It is now part of the feeder so you have to bring a sanitizing wipe or dish sponge/rag to it to cleanup the inevitable food droplets, splatter that make their way out of the metal bowl. The metal dish is still removable. While on the subject, the improvement is also related to the bowl apparatus since they added a small finger inset at the 6 o'clock position where you can now easily remove the metal bowl for cleaning. The previous version did not have this “dimple” and you had to catch it just right to get in between the metal bowl and white pedestal if your fingernail was long enough or flip it upside down entirely which can also be messy. It’s no longer an issue with this model. Between the two changes you gain some convenience and lose some. Ideally the underlying white pedestal would be removable with the inset/dimple also in place for easy clean up. The removable top to refill your kibble and replace the desiccant is now easier to access with the “switch” now on the top instead of the back. The most notable difference was the required use of the 2.4 GHz frequency to set up the feeder. It will not work on 5GHz or the newer 6 GHz frequencies. I had to set up a special 2.4GHz frequency on the router usually reserved for guest WiFi to get the feeder online and be controllable through the app. I found this to be very inconvenient but as a one time issue it was acceptable and we moved on. Be sure you have a 2.4GHz frequency available before your feeder arrives. The unit itself is great aside from the above nuances! Holds a good amount of dry food, app is convenient especially if needing to make a food drop while away from home. It has a place for a food desiccant in the lid to keep your food dry and comes with one desiccant pack. I can’t recall if there are specific ones you can purchase direct from the feeder company but I’m guessing yes. We just buy some medium to large food grade desiccants on Amazon and place them on top of the kibble to keep it fresh and dry. The ones we buy on Amazon are thicker and will not fit in the receptacle on the lid so we just place the packet directly atop the food. Overall good quality, buy your own desiccants, make sure you have 2.4GHz WiFi to get full wireless and app functionality, neutral on food base with a positive and a negative change to it. Reliable and has a newly designed lid making it easier to open quickly in case you need a quick crunchy topper for kitties wet food like we often do! :) Minus one star for downgrade to 2.4GHz only and non removable white pedestal for the metal bowl.

It worked fine for the first 6 months or so. There were no issues at first when I moved into a different home. But now it has stopped working, both via the app, and the manual feeding button on the side. According to the app, the WiFi signal is strong, but every time I try to give an extra feeding, it says the WiFi signal isn't connnected. I tried splitting my WiFi and connecting it to the 2.4GHZ network. That also didn't work. Automatic scheduled feedings also are not working. The only time it works is if I remove the food bin from the base unit and then reconnect it. Then it works for one feeding before it stops working again. I contacted their customer support and they gave me the above advice of splitting my WiFi. They also said my WiFi password can't be too long or complicated (it's not) and that I should try connecting to a hotspot to make sure the device can connect to WiFi. Again, under settings > WiFi Configuration, it consistently reports the WiFi signal is strong and binding has been successful. I've tried disconnecting and reconnecting multiple times. When I asked customer service for a replacement unit they asked for: a. The device's SN number and model name b. Screenshots from the app or error screenshots from the device's LED when the issue occurs c. A video of the related issue, noting the specific date and time of the recording d. The order information for the device purchase I'm a little annoyed I have to record a video to prove to them that it's not working, but that's my next step I guess.

Set up was easy, no problems connecting to wifi at all. I like that I can use the app to change the feeding schedule so that if I’m not going to make it home in time for her wet food dinner, I can use the app to dispense an extra serving of dry. The canister is very easy to open and fill, nice large opening. My only complaint is with the alarm/chime. It is so low that it can’t be heard unless you are standing right next to the dish, and it is not adjustable. If they would add the ability to increase the volume, that would make this the perfect feeder for me.

Item is amazing. App works great too. You can plug in your pets food nutritional values and with the measured quantities dispensed, you can see at a glance their intake. We like it because you don’t have to give your pet the whole days food in one helping. Plus if they want a bit more food, you can manually give a snack. Easy set up too. All in all, great product. Our cat is 16 years old and still gets the zoomies. 😂

Bought one, then bought another because it works so well! Highly recommended. Can control via app or by manually pressing the button on the side. I like how it has a removable stainless steel bowl to clean easier. I had the older first model where the manual button was on the top, but my new cat likes to sit on top of it so it kept manually pressing out more food than wanted. So the new upgrade to the side is very much loved! GREAT PRICE and often on a deal. Feeding capacity is good, so I only need to add food once every 1.5 weeks or so. Cannot say anything negative about it.