OPENROAD 12,000lbs Winch with Synthetic Rope and 2 Wireless Remotes -Panther Series 3S

Ok.. love the winch! Super heavy duty, easy install… But..! Who the heck designed where the ground screw is should be fired.! In so tight it stripped. Ridiculous

Looks great and a perfect fit on my jeep. Worked good enough I purchased one for my father’s jeep.

Hello all, Beware the wireless remote control... On March 18th, 2026, I ordered an OPENROAD 12000 lbs Panther 3S winch, and it was received on March 20th 2026. I installed it on March 23rd, 2026. Upon completion of the install, I activated one of the wireless remotes and proceeded to winch in the winch line to snug the winch hook up against the Fairlead. The remote immediately got stuck in the “winch IN” mode. Nothing I could do would stop the winch from pulling the winch line IN and crushing the Fairlead and damaging my new bumper. I tried the “off” button, the “out” button and the “signal” button repeatedly to no avail. As stated before, the winch line eventually crushed the fairlead and ruined my newly installed Stubby bumper. I finally stopped the "winch in" process by rendering the errant remote powerless with a hammer. Thank God there were no fingers involved. I am now waiting on the OPENROAD company to somehow make this right. So after the install of the new bumper and the install of the winch I am now left with uninstalling the winch for a return. I also have to get the new bumper welded and somehow paint/texture color matched to look like the rest of the bumper. Hello OPENROAD, are you listening? Updates to follow. Update as promised... It is now 05-10-2026 and this is my last email to OPENROAD about their business practice on compensating a customer when their product (winch) damages customer's property (bumper). Lulu, I'm feeling very deceived at this point. On March 26th 2026, was your first mention of the bumper refund in progress. On April 1st 2026, you mentioned the poor review I sent in to Amazon and asked that I either "update or remove" the review, if I feel that "you" have "done a good job helping you (me) through this and you’re (me) satisfied with my service", I'm not feeling this at this time. On April 3rd 2026, you assured me the bumper refund was being processed. On April 6th 2026, the bumper refund is still being processed. On April 8th 2026, you advised me that the bumper refund had been completed on your side. On April 22nd 2026, I asked for some documentation showing the bumper refund was in the works so I could present it to my lender. On April 24th 2026, I was given an attachment from you showing the winch refund, not the bumper refund. On April 27th 2026, you assured me the bumper refund should be reflected on my original payment method shortly. It is now May 6th 2026. All of these dates are from our exchanged emails. It's called a paper trail. If I don't see any movement on this matter by Friday, May 8th 2026, either from Affirm or your company, this entire email is going to be my new review. Please see the attachment showing my original payment method, business address of the lender, loan number, and the original cost of the bumper OPENROAD's defective winch destroyed. It's very sad that it has come to this, but just what is a company other than its word?

It works great.

Easy installation. Works great