Sony WF-1000XM5 Noise Cancelling Wireless Bluetooth Earbuds with Built-in Alexa, Silver (Refurbished)

Package dispatched DHL tracked with no issues. Well protected within the packaging. Item itself was exactly as described in perfect condition no blemishes or issues. The earbuds are smaller than the old WF-1000XM4. So far very comfortable and light. Customisable equaliser options and voice assistance. Noise cancelling has always been my favourite feature of these buds and they give my BoseQC 35’s a good run for the money and are less bulky for the commute/gym etc.

get the much cheaper sony wf-c510 510s are most secure on ears. xm5 is bigger and falls out you don't need noise cancelling on ear buds as it's useless except on overear I just lost my 510s and it's only 35£ to replace

Sound was good enough but maybe not for the price. These are allot of money for what they are. Also buying renewed, the condition was great, impeccable even, but supplied in a cheap clear plastic bag which doesn't give the best impression. No box!!!

The headphones do not have internal protection, or should have rubber with protection but they do not, they only have the standard ones without protection, as you can see in the picture. and yes, they don't fit well in my ears, probably because of the anatomy of my ears, I think I'll return them. in resc the sound quality is excellent and the battery life pleasantly surprised me

Great sound!!!

No sé si es que el producto está defectuoso o si realmente es así pero no suena nada bien y cuando aprietas los botones de los oídos tampoco funcionan

Slightly bulkier than my old Airpods but sound quality is great.

Great earbuds and will stay in my ears where others will not. Beautifull sound and the noise canceling is wonderful. Would buy them again.

Parfait comme neuf. Merci

I don't feel comfortable wearing these unless I'm sitting upright and very still bc they seem to want to leap out of my ears at every opportunity. Because the fit is so god awful the sound quality they promise is just not there. Even when I jam them all the way in my ear it's nothing to write home about, just a really basic neutral sound, fine but not standout. The noise cancelling is even but isnt very robust even when dialed all the way up on the app. If you want to try using them while cycling or using them in a car with open windows, don't bother, because the wind sound you get drowns out literally everything else. Nothing seems to resolve that issue. I used to have the Sony linkbuds s and loved those. When those broke, these were supposed to be an upgrade, given the higher price and rave reviews. I'm unimpressed. The part of the earbud that sits outside the ear canal is MASSIVE and maybe these would be great for someone with giant ears with deep folds (?) but that's not me. For some reason Sony also decided to make them out of this smooth slippery plastic that makes them exceedingly difficult to actually remove from the case without picking at them a bit? With the way Sony designs their earbuds (where the weight is placed at the top of the bud so it nestles in your ear rather than hanging down like an air pod) makes it so they are rather top heavy and that just compounds the poor fit. Both sound quality and battery life were fine but not great so I'm not exactly sure what we're supposed to be getting for that massive size. They also have this annoying thing where they don't always sense that they are not in an ear and just keep playing music. Older Sony offerings are better and cheaper. The soft ear removable piece things are made of this stiff, cheap feeling foam stuff that feels a little like Styrofoam and seems to love to hold onto dirt even after you wash them. And trust me, based on how often these earbuds fall on the ground, you're gonna be washing those foam things a lot. Glad I managed to return these before one of them got lost permanently on one of their many attempts to flee from my ears.